Napleton's River Oaks Chrysler Dodge Jeep Ram

Best dealer E.D. help me also Charles.....dealer was the best I ever been too ....even took time to give me info on ways to increase my credit ....would be doing E.D. help me also Charles.....dealer was the best I ever been too ....even took time to give me info on ways to increase my credit ....would be doing business again More

Potential poor sale gets saved By Ed Was originally gonna give this place a one star. Purchased a car and told the seller Jesus T. we would be back to pick it up the following day. We arr Was originally gonna give this place a one star. Purchased a car and told the seller Jesus T. we would be back to pick it up the following day. We arrive the following day, had sent a message 45 minutes in advance saying that we would be there for the car. No response. We arrive to the dealership greeted by Edward S. Or "Ed". He broke the news to us that Jesus T. Who had sold us the car had kept the only key for the car. Keep in mind we live a good 80 MILES away and had to drive all the way to the dealership. We could not obtain the car today after driving 80 MILES and it had yet to be cleaned. Though, Ed was kind enough to be a super helpful representative of his team. You could tell he felt genuine empathy, a fine man indeed. He offered to buy us lunch, although we declined kindly. For the whole incomvinence him, and his superior did manage to find a way to get the car delivered to us at no cost. Ed was really helpful and you could tell he felt our frustration. I wouldn't reflect the company on one salesman alone. As Ed mention he is the team leader and strives for his team to do better. While the mistake was a nightmare, I still do think the establishment in it of itself is still good. Kind folks, fair prices, and very reasonable. If it werent for the inconvenience I would've given a five star rating, and I hope no one has to go through the same situation. Thank you once again Ed. More

Another Great Purchase Thanks to everyone at Napleton for making my husband and I feel like family. The team work at this dealership will continue to come back for further p Thanks to everyone at Napleton for making my husband and I feel like family. The team work at this dealership will continue to come back for further purchases. Thanks to everyone that make us feel so special. More

Best Decision Ever I was very hesitant to purchase a vehicle as I hate the car buying process. Adam Muhammad made it the best experience ever! I recommend him and the en I was very hesitant to purchase a vehicle as I hate the car buying process. Adam Muhammad made it the best experience ever! I recommend him and the entire dealership to anyone looking to purchase. I also had the pleasure of dealing with Cody Sasek, the finance manager, who was just as awesome. This was truly an easy going and wonderful process and I will DEFINITELY be back to see Adam for my next car! More

Great Team Great Service My Husband and I were helped by Ed Sanders, He made the process smooth and somewhat fun. We all know that buying a car is a stressful long process we My Husband and I were helped by Ed Sanders, He made the process smooth and somewhat fun. We all know that buying a car is a stressful long process we dread going through. This time it wasn't! I never felt pressured, pushed or steered toward any certain vehicle other than what I came for and chose. I was so happy to get what I felt was an excellent deal on a Great truck! Thank you Ed for coming with your A game. You did an excellent job it was much appreciated. I have already recommended your services to several of my friends! Let me not forget to also shout out Jorge Casteneda the finance officer! Thank you for making the finance part a peaceful no stress non event. You smile constantly making me relaxed and not feeling like I was signing my life away. Both of you have excellent customer service skills. Keep up the Good Work! More

Second time Dodge buyer Very helpful and genuine!! He even gave me his cell number to contact him personally if I ever have any issues. He advised me to call him first before Very helpful and genuine!! He even gave me his cell number to contact him personally if I ever have any issues. He advised me to call him first before I brought my car in for any kinds of repairs or services so he could help get me situated with the right people. I love how he goes out of his way to make sure I was serviced, and does a great job of following up!! Awesome guy! More

ADAM IS THE MAN ADAM IS WHAT EVERY SERVICE, SALES, OR WHATEVER PERSON SHOULD BE. IF EVERYONE IN THIS CRAZY BUSINESS WAS THIS WAY IT WOULD BE A LOT MORE HAPPY CAR B ADAM IS WHAT EVERY SERVICE, SALES, OR WHATEVER PERSON SHOULD BE. IF EVERYONE IN THIS CRAZY BUSINESS WAS THIS WAY IT WOULD BE A LOT MORE HAPPY CAR BUYERS AND NOT SO MANY HORROR STORIES. I HAVE BOUGHT A LOT OF CARS IN MY TIME AND I WISH I WOULD HAVE MET ADAM SOONER IN MY LIFE. THANK YOU NAPLETON FOR HAVING SUCH A CARING PERSON ON YOUR STAFF, AND ADAM THANK YOU FOR BEING YOU AND I HOPE YOU PROSPER AND RECEIVE MANY BLESSINGS IN BUSINESS AND YOUR PERSONAL, GOD BLESS YOU ALL More

Greatest experience buying a vehicle! This was the best car buying experience I’ve had. I went to dealership on September 4th at around 1200 and was greeted by a very nice and professional This was the best car buying experience I’ve had. I went to dealership on September 4th at around 1200 and was greeted by a very nice and professional sales rep named Tori. The energy was great. Tori was very much interested in my needs and wants and met those needs beyond my expectations. I purchased a black 2018 Dodge Durango SXT. This is the exact color and model I wanted. Tori and the sales manager Eric helped me get a great trade in price for my 2016 Ford Fusion and the best apr for my new Durango.. My payment is exactly where I wanted it to be. Thank you Tori and Eric. The excellent hospitality was greatly appreciated! Anyone who is in the market for a new car and a great experience please Go see Tori at Napleton's River Oaks Chrysler Dodge Jeep Ram. More

Awesome 👏🏾 This company is so awesome, they make miracles happen. I was really in need of a car, In Sergio and his team did wonders ??????😘😘thank y’all 😋 This company is so awesome, they make miracles happen. I was really in need of a car, In Sergio and his team did wonders ??????😘😘thank y’all 😋 More

Great experience Bob is very knowledgable, works very fast. Overall friendly and transparent. Not pushy at all and very patient. Knows everything you need to know abou Bob is very knowledgable, works very fast. Overall friendly and transparent. Not pushy at all and very patient. Knows everything you need to know about any type of vehicle. More