Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Best Decision Ever I was very hesitant to purchase a vehicle as I hate the car buying process. Adam Muhammad made it the best experience ever! I recommend him and the en I was very hesitant to purchase a vehicle as I hate the car buying process. Adam Muhammad made it the best experience ever! I recommend him and the entire dealership to anyone looking to purchase. I also had the pleasure of dealing with Cody Sasek, the finance manager, who was just as awesome. This was truly an easy going and wonderful process and I will DEFINITELY be back to see Adam for my next car! More
Great Team Great Service My Husband and I were helped by Ed Sanders, He made the process smooth and somewhat fun. We all know that buying a car is a stressful long process we My Husband and I were helped by Ed Sanders, He made the process smooth and somewhat fun. We all know that buying a car is a stressful long process we dread going through. This time it wasn't! I never felt pressured, pushed or steered toward any certain vehicle other than what I came for and chose. I was so happy to get what I felt was an excellent deal on a Great truck! Thank you Ed for coming with your A game. You did an excellent job it was much appreciated. I have already recommended your services to several of my friends! Let me not forget to also shout out Jorge Casteneda the finance officer! Thank you for making the finance part a peaceful no stress non event. You smile constantly making me relaxed and not feeling like I was signing my life away. Both of you have excellent customer service skills. Keep up the Good Work! More
ADAM IS THE MAN ADAM IS WHAT EVERY SERVICE, SALES, OR WHATEVER PERSON SHOULD BE. IF EVERYONE IN THIS CRAZY BUSINESS WAS THIS WAY IT WOULD BE A LOT MORE HAPPY CAR B ADAM IS WHAT EVERY SERVICE, SALES, OR WHATEVER PERSON SHOULD BE. IF EVERYONE IN THIS CRAZY BUSINESS WAS THIS WAY IT WOULD BE A LOT MORE HAPPY CAR BUYERS AND NOT SO MANY HORROR STORIES. I HAVE BOUGHT A LOT OF CARS IN MY TIME AND I WISH I WOULD HAVE MET ADAM SOONER IN MY LIFE. THANK YOU NAPLETON FOR HAVING SUCH A CARING PERSON ON YOUR STAFF, AND ADAM THANK YOU FOR BEING YOU AND I HOPE YOU PROSPER AND RECEIVE MANY BLESSINGS IN BUSINESS AND YOUR PERSONAL, GOD BLESS YOU ALL More
Second time Dodge buyer Very helpful and genuine!! He even gave me his cell number to contact him personally if I ever have any issues. He advised me to call him first before Very helpful and genuine!! He even gave me his cell number to contact him personally if I ever have any issues. He advised me to call him first before I brought my car in for any kinds of repairs or services so he could help get me situated with the right people. I love how he goes out of his way to make sure I was serviced, and does a great job of following up!! Awesome guy! More
Greatest experience buying a vehicle! This was the best car buying experience I’ve had. I went to dealership on September 4th at around 1200 and was greeted by a very nice and professional This was the best car buying experience I’ve had. I went to dealership on September 4th at around 1200 and was greeted by a very nice and professional sales rep named Tori. The energy was great. Tori was very much interested in my needs and wants and met those needs beyond my expectations. I purchased a black 2018 Dodge Durango SXT. This is the exact color and model I wanted. Tori and the sales manager Eric helped me get a great trade in price for my 2016 Ford Fusion and the best apr for my new Durango.. My payment is exactly where I wanted it to be. Thank you Tori and Eric. The excellent hospitality was greatly appreciated! Anyone who is in the market for a new car and a great experience please Go see Tori at Napleton's River Oaks Chrysler Dodge Jeep Ram. More
Great experience Bob is very knowledgable, works very fast. Overall friendly and transparent. Not pushy at all and very patient. Knows everything you need to know abou Bob is very knowledgable, works very fast. Overall friendly and transparent. Not pushy at all and very patient. Knows everything you need to know about any type of vehicle. More
Awesome 👏🏾 This company is so awesome, they make miracles happen. I was really in need of a car, In Sergio and his team did wonders ??????😘😘thank y’all 😋 This company is so awesome, they make miracles happen. I was really in need of a car, In Sergio and his team did wonders ??????😘😘thank y’all 😋 More
Great follow up I purchased my Jeep on a Saturday. I received 3 follow up phone calls to make sure I was satisfied with my vehicle. At the end of the week I panicked I purchased my Jeep on a Saturday. I received 3 follow up phone calls to make sure I was satisfied with my vehicle. At the end of the week I panicked and thought I had a problem with my speedometer. I called my salesperson Sergio and he called me right back. He told me to bring the vehicle back at my convenience and offered a loaner car just in case they kept my vehicle for an extended amount of time. Went in the next morning. Turns out my speedometer was set in kilometers instead of miles. Sergio always treats me with respect. Regardless, Sergio was there with reassurance and made me feel like I mattered. Napleton was not only great during the purchasing process but even afterwards. I highly recommend this dealership. They are all friendly and make you feel like you matter. I felt Sergio displayed honesty and integrity. More
Great I would recommend this dealership to anyone especially Sergio he was the greatest dealer ever. Eric Littleton was also the best. The location of the d I would recommend this dealership to anyone especially Sergio he was the greatest dealer ever. Eric Littleton was also the best. The location of the dealership was perfect. Everyone there was very pleasant and the wait was not long at all. Overall I had a great experience I love my car.!!!! More
Purchased a new Jeep Cherokee I was extremely satisfied, with the service I received, in purchasing my new Jeep Cherokee, on 8-28-18. My Sales Person, Adam Muhammad, was very pa I was extremely satisfied, with the service I received, in purchasing my new Jeep Cherokee, on 8-28-18. My Sales Person, Adam Muhammad, was very patient, and understanding of my needs. I was also very pleased with my overall, service I received from the Staff at Napleton. More