Napleton's River Oaks Chrysler Dodge Jeep Ram

AMAZING Adam is extremely knowledgeable, charismatic, and very willing to help in you finding your perfect car! It was my first time buying a Jeep and he expl Adam is extremely knowledgeable, charismatic, and very willing to help in you finding your perfect car! It was my first time buying a Jeep and he explained everything I needed to know in detail. He was with us every step of the way, and made sure everything went smoothly and that we were happy, and I left with my dream car! Amazing guy and amazing salesman! More

Been enjoying the drive! I most sincerely want to commend Mr. Roberto Ortega for his personal and professional skills which made my recent van purchase one about which I was c I most sincerely want to commend Mr. Roberto Ortega for his personal and professional skills which made my recent van purchase one about which I was confident and, perhaps more importantly one that was pleasant. Roberto was very kind and patient with me as well as attentive. Mr. Ortega was also knowledgeable and honest about the vehicle I was considering. From our initial contact to my purchase nearly 3 months later, I greatly appreciated that Roberto was always available and I never felt pressured throughout the whole process. I appreciate this type of salesperson as well as purchase experience. More

Great People that Provide Great Service! Sergio Esquivia and Jorge Castaneda provided great service and made sure I left with the vehicle of my dreams! They made sure I knew what type of vehi Sergio Esquivia and Jorge Castaneda provided great service and made sure I left with the vehicle of my dreams! They made sure I knew what type of vehicle was going to fit my needs and made sure I will was involved in the whole process. Definitely would recommend to anyone in their market of leasing or financing a vehicle! More

THE BOMB!!!!!! I lovedddddd my salesman Adam he was the best! && my finance manager Scotty was the best as well, I definitely recommend anyone coming here! They can I lovedddddd my salesman Adam he was the best! && my finance manager Scotty was the best as well, I definitely recommend anyone coming here! They can definitely get the job done here. You will leave satisfied; guaranteed! More

Best dealer E.D. help me also Charles.....dealer was the best I ever been too ....even took time to give me info on ways to increase my credit ....would be doing E.D. help me also Charles.....dealer was the best I ever been too ....even took time to give me info on ways to increase my credit ....would be doing business again More

Potential poor sale gets saved By Ed Was originally gonna give this place a one star. Purchased a car and told the seller Jesus T. we would be back to pick it up the following day. We arr Was originally gonna give this place a one star. Purchased a car and told the seller Jesus T. we would be back to pick it up the following day. We arrive the following day, had sent a message 45 minutes in advance saying that we would be there for the car. No response. We arrive to the dealership greeted by Edward S. Or "Ed". He broke the news to us that Jesus T. Who had sold us the car had kept the only key for the car. Keep in mind we live a good 80 MILES away and had to drive all the way to the dealership. We could not obtain the car today after driving 80 MILES and it had yet to be cleaned. Though, Ed was kind enough to be a super helpful representative of his team. You could tell he felt genuine empathy, a fine man indeed. He offered to buy us lunch, although we declined kindly. For the whole incomvinence him, and his superior did manage to find a way to get the car delivered to us at no cost. Ed was really helpful and you could tell he felt our frustration. I wouldn't reflect the company on one salesman alone. As Ed mention he is the team leader and strives for his team to do better. While the mistake was a nightmare, I still do think the establishment in it of itself is still good. Kind folks, fair prices, and very reasonable. If it werent for the inconvenience I would've given a five star rating, and I hope no one has to go through the same situation. Thank you once again Ed. More

Another Great Purchase Thanks to everyone at Napleton for making my husband and I feel like family. The team work at this dealership will continue to come back for further p Thanks to everyone at Napleton for making my husband and I feel like family. The team work at this dealership will continue to come back for further purchases. Thanks to everyone that make us feel so special. More