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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
866 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 866 reviews
October 01, 2018
New car He’s a very helpful person and really helps you understand things other then just tryin to sell you a car. Only been there once and if I run into any He’s a very helpful person and really helps you understand things other then just tryin to sell you a car. Only been there once and if I run into anyone that needs a car I would send them there. More
by Peopleschoice
Employees Worked With
Adam Muhammad
September 28, 2018
I’m totally satisfied!!!! When I say I Adam went above and beyond to get me my car I mean it! He called banks and talked to them directly to make sure I could drive ! I told hi When I say I Adam went above and beyond to get me my car I mean it! He called banks and talked to them directly to make sure I could drive ! I told him how much I had and he made magic out of it ! Went all out his way to make sure I drove something practically new, clean and reliable for a very affordable price! My credit isn’t that good and i’m Still satisfied with my monthly payments and all!!!! More
by Ebonyg
Employees Worked With
Adam Muhammad
September 26, 2018
Very friendly environment! Adam has an amazing costumer service! He’s very respectful! He took a lot of time to explain each of the cars I was Interested in and was very helpful Adam has an amazing costumer service! He’s very respectful! He took a lot of time to explain each of the cars I was Interested in and was very helpful! Made the process of buying a car for the first time very understandable and clear for me! Will definitely recommend! More
by Lexi1993
Employees Worked With
Adam Muhammad
September 24, 2018
Above and beyond The personal attention and willingness to help was amazing. I was in a situation where I needed a car quickly and Ken helped every step of the way to The personal attention and willingness to help was amazing. I was in a situation where I needed a car quickly and Ken helped every step of the way to ensure a smooth process with great results in a timely manner. I cannot recommend Ken and the Napleton location enough! More
by JWD
Employees Worked With
Kenneth Walter
September 23, 2018
Edward Sanders is the man Awesome service overall!!! No is not an option with Ed its a will and a way with him!!! He was very positive patient efficient and I’ve never felt ble Awesome service overall!!! No is not an option with Ed its a will and a way with him!!! He was very positive patient efficient and I’ve never felt blessed to get an opportunity like this to get me back and forth to work. Cody in finance was very funny and very informative at the same time! He helped us so well. More
by Danibaby17
September 23, 2018
Outstanding Service Group On 09212018 I purchased a 2018 Chrysler 300. The level of professionalism and expertise was nothing short of awesome! My profound thanks to you all On 09212018 I purchased a 2018 Chrysler 300. The level of professionalism and expertise was nothing short of awesome! My profound thanks to you all! More
by Wolf359
Employees Worked With
Cody Sasek, Finance Manager, Roberto Ortega
September 22, 2018
Great Customer Service!!! Adam Is An Amazing Person To Do Business With! He Was Very Nice, Respectful & Knew EXACTLY How To Do His Job! He Was GREAT With Communication As Well. Adam Is An Amazing Person To Do Business With! He Was Very Nice, Respectful & Knew EXACTLY How To Do His Job! He Was GREAT With Communication As Well. I Left The Dealer With The Car I Wanted!! I Would Reccomend Everyone To Him! Nothing Short Of Amazing! ThankYouuuu So Much Adam! More
by Robby1023
Employees Worked With
Omar Colon, Adam Muhammad, Scott Czarnik, Anthony Caminitti
September 22, 2018
Highly Recommend! It was my first time buying a car and all the staff were extremely friendly and helpful! I would definitely recommend! Love my new Jeep! It was my first time buying a car and all the staff were extremely friendly and helpful! I would definitely recommend! Love my new Jeep! More
by Dk21
Employees Worked With
Ray Czarnik, Moe Muhsen, Mike Tierney, Scott Czarnik, Sergio Esquivia
September 22, 2018
Fast friendly pressure free experience Bought my charger through Sergio and have to say from start to finish best car buying experience I have ever had. He answered all my questions and I Bought my charger through Sergio and have to say from start to finish best car buying experience I have ever had. He answered all my questions and I feel like he truly did everything he could to get my payment where I needed it to be. Big shout out to cody the finance manager he is fast and helped me out with my warranty coverage really good guy. Overall I'm glad I found napletons as was able to buy and support the dealership well worth the hour drive. I look forward to sending friends and family and when the time come buying a new vehicle. Thanks for everything. More
by Doomedtitan
Employees Worked With
Cody sasek, Sergio Esquivia
September 20, 2018
Top Notch When such a title given as top notch, means the best ever. The best of the best. PCE, PREMIERE CUSTOMER EXPERIENCE! Adam is who anyone would want to e When such a title given as top notch, means the best ever. The best of the best. PCE, PREMIERE CUSTOMER EXPERIENCE! Adam is who anyone would want to encounter in purchasing a vehicle that you would be very pleased with. More
by catwoman
Employees Worked With
Adam Muhammad
