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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
863 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 863 reviews
October 19, 2018
Adam was extremely helpful I walked in the dealership not thinking I would really be approved for a new car. Not only was I approved, I was approved the truck of my choice! Adam I walked in the dealership not thinking I would really be approved for a new car. Not only was I approved, I was approved the truck of my choice! Adam was extremely helpful!! More
by Elysemims
Employees Worked With
Cody, Adam Muhammad
October 17, 2018
Excellent customer service Adam and George made me feel welcomed, they were friendly, informative looking out for my best interests. Highly recommend them when looking for a new Adam and George made me feel welcomed, they were friendly, informative looking out for my best interests. Highly recommend them when looking for a new car. More
by Jlhann76
Employees Worked With
George, Adam Muhammad
October 10, 2018
Great dealership We Ken Walter goes out of his way to create a wonderful experience for our company today as he did in our car sales for the last 25 years. Ken loo We Ken Walter goes out of his way to create a wonderful experience for our company today as he did in our car sales for the last 25 years. Ken looks out for the best vehicle to suit our needs and checks up on us on a regular basis to make sure we are still happy with our purchases! He is a fantastic sales person and human being! More
by Jonhm
Employees Worked With
Kenneth Walter
October 08, 2018
Getting her done I want to thank Adam for a great purchasing experience. He has excellent customer service skills. He found just the vehicle I was looking for. I found I want to thank Adam for a great purchasing experience. He has excellent customer service skills. He found just the vehicle I was looking for. I found him to be an honest and upright Person. He' s the man. THANKS ADAM. More
by Black3
Employees Worked With
Adam Muhammad
October 07, 2018
"Great Experience" Great people to do business with! These three gentleman made my overall experience one of the most positive and best experiences in buying a car. I ha Great people to do business with! These three gentleman made my overall experience one of the most positive and best experiences in buying a car. I have dealt with these guy in the past many years ago and nothing has changed, easy to deal with, honest and provide GREAT service. Ray C the sales manager answered all my questions and kept me informed. My wife was very happy with the time that Ken W (he goes above and beyond - everytime) took to explained all of the features, functions and capablities of our new Jeep. Kudos to Scott C in the finance department, this process can be painful, not with this guy, thanks Scott. I would highly recommend that you give this dealership a try! Top notch, classy guys! Ray, your the best! Ken, your customer service skills, second to none! Scott, great job! More
by candy guy,kappy1234
Employees Worked With
Ray Czarnik, Kenneth Walter, Scott Czarnik
October 03, 2018
So easy A couple phone calls a, a few clicks of a mouse and a short visit to the dealership and I was driving home in a new car. A couple phone calls a, a few clicks of a mouse and a short visit to the dealership and I was driving home in a new car. More
by Traci
Employees Worked With
Ray Czarnik, Kenneth Walter, Scott Czarnik
October 02, 2018
Adam had made my dreams come true He worked with me Adam made sure I was happy and I really appreciate him for that I drove off the lot with my 2018 renegade Thank you I will be sendin He worked with me Adam made sure I was happy and I really appreciate him for that I drove off the lot with my 2018 renegade Thank you I will be sending more people he was truly a sweet man More
by Mercedes C.
Employees Worked With
Adam Muhammad
October 01, 2018
New car He’s a very helpful person and really helps you understand things other then just tryin to sell you a car. Only been there once and if I run into any He’s a very helpful person and really helps you understand things other then just tryin to sell you a car. Only been there once and if I run into anyone that needs a car I would send them there. More
by Peopleschoice
Employees Worked With
Adam Muhammad
September 28, 2018
I’m totally satisfied!!!! When I say I Adam went above and beyond to get me my car I mean it! He called banks and talked to them directly to make sure I could drive ! I told hi When I say I Adam went above and beyond to get me my car I mean it! He called banks and talked to them directly to make sure I could drive ! I told him how much I had and he made magic out of it ! Went all out his way to make sure I drove something practically new, clean and reliable for a very affordable price! My credit isn’t that good and i’m Still satisfied with my monthly payments and all!!!! More
by Ebonyg
Employees Worked With
Adam Muhammad
September 26, 2018
Very friendly environment! Adam has an amazing costumer service! He’s very respectful! He took a lot of time to explain each of the cars I was Interested in and was very helpful Adam has an amazing costumer service! He’s very respectful! He took a lot of time to explain each of the cars I was Interested in and was very helpful! Made the process of buying a car for the first time very understandable and clear for me! Will definitely recommend! More
by Lexi1993
Employees Worked With
Adam Muhammad
