Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Sales Ed Sanders is always polite and always talking to me about buying a car or trading mine in. Very nice and funny. Great guy. Always a pleasure when I Ed Sanders is always polite and always talking to me about buying a car or trading mine in. Very nice and funny. Great guy. Always a pleasure when I come in. More
Ken is #1 in customer service Our company was in the market for work/cargo type vans at an affordable price. We were in contact with various dealerships but Ken really stood out. N Our company was in the market for work/cargo type vans at an affordable price. We were in contact with various dealerships but Ken really stood out. Not only was he great in terms of competitive pricing, he was even better in terms of responsiveness and customer service. He answered all of our questions and kept us updated throughout the entire process. I was beyond surprised and impressed when Ken actually drove the vehicles and delivered them directly to our location. He gave up his own time to make our experience completely hassle free. Can't thank you enough!!! More
Great experience with Adam I went into this dealership and met with Adam Muhammad. I knew what I wanted so Adam had his work cut out for him. He did not disappoint. He went abo I went into this dealership and met with Adam Muhammad. I knew what I wanted so Adam had his work cut out for him. He did not disappoint. He went above and beyond to secure the vehicle I was looking for (at a fair price). I am very happy with my purchase. There are so many Jeep dealerships to choose from, but none that have someone like Adam, who was intent on meeting the needs of his customer. He has earned himself and loyal customer. I’ve already talked to friends and family about my experience and will refer whoever I can to Adam. More
New truck owner!! I'm a first time car buyer. As soon as I walked in the door he was helpful. Walked me through everything I needed to know. I'm a first time car buyer. As soon as I walked in the door he was helpful. Walked me through everything I needed to know. More
Great service with warm welcomes!!!!!! My service at Napleton was great! Adam and the team made me feel at home I love the honesty and integrity along with leadership that this dealership b My service at Napleton was great! Adam and the team made me feel at home I love the honesty and integrity along with leadership that this dealership brings it’s customers are amazing! I’m definitely recommending you guys. Thanks again!!!!! More
"My best interest at heart" Ken Walter previously left a voice message on my phone, asking if he could be of service. Timing is everything. Just happened I was thinking of t Ken Walter previously left a voice message on my phone, asking if he could be of service. Timing is everything. Just happened I was thinking of trading in my Jeep Cherokee for a Grand Cherokee. Checking out Napleton's lot sparked my interest, so I went in and asked for Ken. He wanted to know what I was looking for in a vehicle. My first answer was "Peace of Mind", and next gave him the list of extras I would like. We sat down and Ken proceeded to check the computer with the list and gave me a choice of color... everything I asked for. This was so quick and we were off for a test drive. Before we started he pointed out extra features, making me comfortable with the way it handled. I was sold. Yes, there is a lot of paper work but Ken explained it all before I signed anything. While I finished with accounting he transferred not only the license plates but the village sticker and toll road transponder. I had a hitch put on and was given a loner to drive. When it was finished Ken delivered it to my home. What great personal service. More
Pleasant Adam was very great. He worked really hard to get me into the car I wanted. It was good to have a transparent salesman. I just wish I didn’t spend so Adam was very great. He worked really hard to get me into the car I wanted. It was good to have a transparent salesman. I just wish I didn’t spend so long in there but, I know that’s just how car buying goes. More
Thank you! This was my first time buying a new car Sergio made this experience very easy it was a pleasure doing business with him! Cody was also very nice! I de This was my first time buying a new car Sergio made this experience very easy it was a pleasure doing business with him! Cody was also very nice! I definitely will recommend Napelton river oaks to my family and friends. More
Thank you! Excellent customer service! The staff are all very friendly, knowledge and make car buying easy. Roberto and Ray answered all my questions and helped Excellent customer service! The staff are all very friendly, knowledge and make car buying easy. Roberto and Ray answered all my questions and helped me understand the process as a first time buyer! More
Incredibly Gifted Adam Muhammad’s work ethic, professionalism, and character speaks for itself. I have yet to find an individual so determined, intuitive, and precise a Adam Muhammad’s work ethic, professionalism, and character speaks for itself. I have yet to find an individual so determined, intuitive, and precise as he. As a consumer, I felt like my interests were considered and my views were valued and I appreciate a representative of a company who is knowledgeable, honest, resourceful, and patient. Adam gave my fiancé and I hope because he provided options on a banking, consumer, and personal level, exhausted many of our available resources, and delivered an outcome that only someone with his talent and gifts could produce. Thank you so much Adam and the Napleton Chrysler Dodge Jeep Ram Family! You’re Amazing!!! More