Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Happy new car owner! I have made this Napleton dealer my to go for anything. This is my third car purchase from them. Each experience has been pleasant. Gator took care of I have made this Napleton dealer my to go for anything. This is my third car purchase from them. Each experience has been pleasant. Gator took care of me every step of the way. He is the Man! Cody in finance answered all my questions and explained everything. He was super nice. I was given a great offer on my trade and they kept their word on the purchase price! The entire staff here treats you like family. I also see Tom for all my service needs, I’ve never been a dissatisfied customer here. More
Will never go anywhere else! Ken is the best! He leaves us his personal car and takes ours in for service whenever we need it. We will never take our cars anywhere else for servic Ken is the best! He leaves us his personal car and takes ours in for service whenever we need it. We will never take our cars anywhere else for service. More
Best in service! I have purchased or leased my last three vehicles from Ken and will remain loyal. As a woman I never feel pressured from him, and I know I am getting I have purchased or leased my last three vehicles from Ken and will remain loyal. As a woman I never feel pressured from him, and I know I am getting the best deals. Whenever I need service, Ken comes to my house and leaves me his car and then takes mine. It’s these little things that make me loyal. I had my first child and he makes sure I’m in and out of there quickly. Absolute best in sales and service. Highly recommend! More
Great price and service Ken Walter went ABOVE-AND-BEYOND the call of duty, personally picking up needed documents to complete my car deal, locating an extra set of keys from Ken Walter went ABOVE-AND-BEYOND the call of duty, personally picking up needed documents to complete my car deal, locating an extra set of keys from the previous owner, AND personally delivering the car to me. Buying a car is not a fun event for me but, instead, stressful. Ken made the process so easy and stress-free. Now, after buying the car, anytime I contact Ken for any question whatsoever, he immediately responds. He always is at my beck and call, which means THE WORLD to a busy woman like myself. He is an honest salesman who wants to get you the best deal possible. I am very happy with my new purchase -- and am so grateful to Ken for that! More
An amazing customer experience Due to the fact that I had not bought a new car in 11 years, I did not have high hopes for car shopping. I mean, my husband and I had been met outside Due to the fact that I had not bought a new car in 11 years, I did not have high hopes for car shopping. I mean, my husband and I had been met outside the doors of several dealerships and chased down outside of one, so, like I said, expectations were not high. Dreading the experience is more accurate. How lucky were we, though, that Adam Muhammad was right INSIDE the dealership (not outside…) to assist us at Napelton’s River Oaks. Adam was so incredibly patient with me, as I was 100% sure I wanted a Jeep Compass, yet unknowingly undecided on the trim level. Adam spent 5 hours with us on a Saturday and never once pressured me into a vehicle – he actually told me, don’t worry, I will find you what you want at the best price. That he did…. ON HIS DAY OFF! Adam found the Compass I wanted and sat in HOURS of traffic to deliver it to me. Not only that – he sat PATIENTLY with my husband and me and outlined all the awesome features of the vehicle (like I said, it had been 11 years….) after sitting in all that traffic. Everyone at Napelton’s River Oaks treated us like family. We will never go anywhere else :) More
New vehicle order. I walked in the dealership looking to place and order for a new vehicle. I was taken care of with assurance from (2) team members (Bob Gator & Jay) t I walked in the dealership looking to place and order for a new vehicle. I was taken care of with assurance from (2) team members (Bob Gator & Jay) that they wanted to earn my business. Went through the entire process, and I was asked about my satisfaction throughout. More
Best First Car Buying Experience A year ago I went to Thomas In Highland. They tried selling me anything when I only came in there only looking for a Jeep and they were rude. Adam mad A year ago I went to Thomas In Highland. They tried selling me anything when I only came in there only looking for a Jeep and they were rude. Adam made sure I got what I wanted. He was very nice and straightforward. It was the best and easiest experience ever. More
Best service!! Bob Gator is very friendly and thorough. Not only did he walk us through the sale step by step and make sure we were 100% content, he also kept in tou Bob Gator is very friendly and thorough. Not only did he walk us through the sale step by step and make sure we were 100% content, he also kept in touch with us to make sure we were happy and remained our point of contact should we ever have any questions. If you’re buying a car Bob Gator is the man to see! More
Mo and Adam are the best I have bought so many cars over the past from these guys and they are the best. I would never go any where else. Best dealership ever Thanx again I have bought so many cars over the past from these guys and they are the best. I would never go any where else. Best dealership ever Thanx again More
Purchasing new wrangler This is the second vehicle I’ve bought from here and everyone is great, friendly, and they’ll work with you on the car you’re looking to purchase This is the second vehicle I’ve bought from here and everyone is great, friendly, and they’ll work with you on the car you’re looking to purchase More