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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
863 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 863 reviews

February 18, 2019

Great experience I had a great experience with Adam Scotty and Ray all were very helpful and professional! I would recommend Adam to anyone interested in buying a car More

by Richieb13$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Adam Muhammad, Scott Czarnik
Feb 26, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

February 18, 2019

The service and help I received was above and beyond. Adam made this experience so quick and stress free. Within 2 days he helped me find and purchase my dream car for an amazing price and I honestly woul More

by Tomcat21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Muhammad
Feb 26, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

February 14, 2019

Wonderful Sales Staff Ken Walter was absolutely great to work with in helping us find our new car. He always made time for our phone calls at any hour, and was so helpful More

by Atlasbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Kenneth Walter
Feb 18, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Here at Napleton's River Oaks Chrysler Dodge Jeep Ram, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

February 12, 2019

My go to dealership I own 3 jeeps and the 2 recent purchases have been this dealership. Sales team goes above and beyond (Gator and Sergio and even Jesus). Finance depa More

by DAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson, Bob Gatelis, Jesus Torres, Scott Czarnik, Sergio Esquivia
Feb 18, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Daf! We hope we can continue to be of service to you down the road! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 05, 2019

Feeling like my business matters I purchased a new ram big horn and i love the truck. What was my influencing decision on to make the purchase was the left me alone aqnd showed me dif More

by Hotmix597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gatelis
Feb 12, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

February 02, 2019

Profession Experience I went into the dealership looking for a truck and was greeted by Ed Sanders. Very nice and friendly! Thank you and see you soon, More

by MalyndaF
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 28, 2019

Timely customer service I bought my car in for service on last Friday because my radiator was leaking. This is my second time bringing my car in for service at Napleton . Me More

by #Wrongwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 23, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram and we hope to see you again!

January 28, 2019

Very professional I went in to get my car work on. I needed more work on car then I thought. So I just went to Ken walker and told him my issues and thoughts and he rel More

by Ms.East
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Walter
Feb 01, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram and we hope to see you again!

January 26, 2019

Great work Very helpful and was able to answer all of my questions. Got me in and out very quickly. I know I will be going back here for service as well. More

by mkjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Muhammad, Scott Czarnik
Jan 30, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thanks for sharing your recent service experience with us, Mkjr! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. We look forward to your next visit! Take care!

January 23, 2019

Worst Customer Service Ever! I’ve never been so frustrated trying to deal with people. Once this organization realized I didn’t have a lot of money they started treating me differ More

by Keith G
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andrew is the xxx who had me go out to their place and did nothing to help me.
Feb 12, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We are disappointed to hear that you did not have a more positive experience with us at Napleton's River Oaks Chrysler Dodge Jeep Ram. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (708) 474-2300. We look forward to hearing from you.

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