Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great experience I had a great experience with Adam Scotty and Ray all were very helpful and professional! I would recommend Adam to anyone interested in buying a car I had a great experience with Adam Scotty and Ray all were very helpful and professional! I would recommend Adam to anyone interested in buying a car thanks again Adam! More
The service and help I received was above and beyond. Adam made this experience so quick and stress free. Within 2 days he helped me find and purchase my dream car for an amazing price and I honestly woul Adam made this experience so quick and stress free. Within 2 days he helped me find and purchase my dream car for an amazing price and I honestly would not go anywhere else. If you are looking to get a vehicle Adam is the person to talk to. More
Wonderful Sales Staff Ken Walter was absolutely great to work with in helping us find our new car. He always made time for our phone calls at any hour, and was so helpful Ken Walter was absolutely great to work with in helping us find our new car. He always made time for our phone calls at any hour, and was so helpful in getting us in the right vehicle for our growing family. It was unlike any car buying experience we have ever had. Ken gave us honest and practical advice and made sure all of our needs were met. I would absolutely recommend working with Ken to help find your next car. More
My go to dealership I own 3 jeeps and the 2 recent purchases have been this dealership. Sales team goes above and beyond (Gator and Sergio and even Jesus). Finance depa I own 3 jeeps and the 2 recent purchases have been this dealership. Sales team goes above and beyond (Gator and Sergio and even Jesus). Finance department is thorough( love the sport decor). Service gets the job done no matter who you see(Tyson is our guy). They have many loyal customers and we are one of them. Our Jeep line up is a 2016 (first ever Jeep), 2018 Jeep Compass, 2016 (just added). More
Feeling like my business matters I purchased a new ram big horn and i love the truck. What was my influencing decision on to make the purchase was the left me alone aqnd showed me dif I purchased a new ram big horn and i love the truck. What was my influencing decision on to make the purchase was the left me alone aqnd showed me different types of rams. When i was ready Bob Gator walked me around the dealership showed me the service department and introduced me to everyone. What won my future business is when the owners actually came out and shook my hand and personally thanked me for the purchase, that struck a nerve and meant a lot to me. Not like the corny thank you letters you get from other dealers with a stamp for a signature. You have my business for a long time. More
Profession Experience I went into the dealership looking for a truck and was greeted by Ed Sanders. Very nice and friendly! Thank you and see you soon, I went into the dealership looking for a truck and was greeted by Ed Sanders. Very nice and friendly! Thank you and see you soon, More
Timely customer service I bought my car in for service on last Friday because my radiator was leaking. This is my second time bringing my car in for service at Napleton . Me I bought my car in for service on last Friday because my radiator was leaking. This is my second time bringing my car in for service at Napleton . Me being a woman with little car knowledge has had the opportunity this time to learn a little more about cars. I had the opportunity to have Manager Andrew to co e to my assistance with a small matter I had. He got right on it and resolved the issue. Thank you Andrew for your quick assistance in taking care of this matter. If you ever need a matter taken care of look and ask for Andrew. More
Very professional I went in to get my car work on. I needed more work on car then I thought. So I just went to Ken walker and told him my issues and thoughts and he rel I went in to get my car work on. I needed more work on car then I thought. So I just went to Ken walker and told him my issues and thoughts and he relieve me and mind my day by putting me in a new Jeep Cherokee and I was very very satisfied. More
Great work Very helpful and was able to answer all of my questions. Got me in and out very quickly. I know I will be going back here for service as well. Very helpful and was able to answer all of my questions. Got me in and out very quickly. I know I will be going back here for service as well. More
Worst Customer Service Ever! I’ve never been so frustrated trying to deal with people. Once this organization realized I didn’t have a lot of money they started treating me differ I’ve never been so frustrated trying to deal with people. Once this organization realized I didn’t have a lot of money they started treating me different. If you’re an elitist xxxxxxx this is your place. If you’re a regular American trying to get your vehicle fixed, go elsewhere. -3?? More