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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
863 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 863 reviews
April 15, 2019
This is the only dealership my family and I will ever use! I have personally purchased atleast 12 vehicles from Ray Czarnik and his team, bringing our family total to around 60 vehicles. I travel over 50 miles I have personally purchased atleast 12 vehicles from Ray Czarnik and his team, bringing our family total to around 60 vehicles. I travel over 50 miles one way because I know the deals and the service that they provide are second to none. I have worked many times with Moe Muhsen and Ken Walter aka Tiny, along with other members of their team and have nothing but a great experience. Ray and his team go above and beyon any other dealership in my opinion when it comes to satisfying any expectations that come with purchasing a vehicle. This is why I will stick to doing business with Ed Napleton CJD in Lansing , Thanks Guys ! More
by Russty22
Employees Worked With
Ray Czarnik, Moe Muhsen, Kenneth Walter, Scott Czarnik, Cody Sasek
April 15, 2019
Super Nice!! I was trying to get information for my moms vehicle and I couldn’t get a response from Service but ... This nice young lady name Tiffany assured me th I was trying to get information for my moms vehicle and I couldn’t get a response from Service but ... This nice young lady name Tiffany assured me that she would get me to the right person and that she did! Tony Smith he got the response I needed in a timely fashion.. Thanks for helping this old lady out guys More
by JocyeRuff
Employees Worked With
Tiffany , Anthony Smith
April 15, 2019
Great Experience The customer experience is well thought out. From the pricing of the vehicle to coffee you get while you wait. I was especially impressed with Adam’s The customer experience is well thought out. From the pricing of the vehicle to coffee you get while you wait. I was especially impressed with Adam’s knowledge of available lenders. His expertise made it happen. Very upfront, direct and open about the whole transaction. Very impressed. Cody the finance guy was great as well. They both went way above what I was expecting for a dealership that I had no prior relationship with. Buy from here. More
by Jaradhouser
Employees Worked With
Adam Muhammad, Cody Sasek
April 14, 2019
Excellent Service Adam Muhammad made my first time buying a car a breeze. He was there on point from the time I walked in the door to the time I walked out with my bran Adam Muhammad made my first time buying a car a breeze. He was there on point from the time I walked in the door to the time I walked out with my brand new 2018 Jeep. I refer Adam to anybody definitely know how to get the job done. Thanks again Adam More
by Firsttimebuyer👍
Employees Worked With
Adam Muhammad, Cody Sasek
April 13, 2019
Great experience! ED Sanders is an excellent salesman. He was very knowledgeable, friendly and professional. I didn’t feel pressured like at other dealerships. Ed made ED Sanders is an excellent salesman. He was very knowledgeable, friendly and professional. I didn’t feel pressured like at other dealerships. Ed made the process easy and enjoyable. Highly recommended! More
by Ksank35
April 11, 2019
Great buying experience Edward Sanders was our salesman and he was wonderful! He took his time to show us vehicles, and when it was time to pick it up, he gave us all the tim Edward Sanders was our salesman and he was wonderful! He took his time to show us vehicles, and when it was time to pick it up, he gave us all the time we needed to learn how to use the various functions. We would definitly recommend him to our friends and family. More
by Walters
Employees Worked With
April 10, 2019
Great Customer Service I was greeted by Mr Hector Cuevas who was very helpful with telling me about my vehicle. He suggested certain recommendations that my vehicle needed b I was greeted by Mr Hector Cuevas who was very helpful with telling me about my vehicle. He suggested certain recommendations that my vehicle needed but was not pushy when I decided against rage recommendations at that time. I also spoke with Mr Anthony Smith, who remembered me from a previous visit. He checked on me during the time in which I waited for the services to be completed on my vehicle. Mr Smith also answered questions that I had about a couple of vehicles that I was interested in. Both if these gentlemen left a great impression on me which will definitely have me to return to this dealership. More
by Smoke N
Employees Worked With
Hector Cuevas, Anthony Smith
April 06, 2019
Charles Review My experience was great! Very friendly, knowledgeable and professional, I would recommend Charles to anyone I know is looking to buy a vehicle. Thanks My experience was great! Very friendly, knowledgeable and professional, I would recommend Charles to anyone I know is looking to buy a vehicle. Thanks Charles!! More
by Blessed1
Employees Worked With
Charles Woods
April 05, 2019
Very grateful !! Kenneth Walter was very helpful as well as funny. My family and I really enjoyed our experience there, everyone was so kind and friendly. Thanks every Kenneth Walter was very helpful as well as funny. My family and I really enjoyed our experience there, everyone was so kind and friendly. Thanks everyone for being such amazing people!!! More
by Spraggins’s clan
Employees Worked With
Kenneth Walter, Cody Sasek
April 05, 2019
Awesome Sales and Service Team The sales and service team at River Oaks Chrysler Jeep Dodge and Ram are outstanding. I have purchased 2 vehicles and they go above and beyond any exp The sales and service team at River Oaks Chrysler Jeep Dodge and Ram are outstanding. I have purchased 2 vehicles and they go above and beyond any expectations. The sales team is very transparent and fun to work with. The service department does an outstanding job keeping me informed on any maintenance and mechanical repairs. Keep up the great work More
by Go Cubs Go 2019!
Employees Worked With
Ray Czarnik, Moe Muhsen, Bob Gatelis, Scott Czarnik
