Napleton's River Oaks Chrysler Dodge Jeep Ram

Excellent customer service We were looking for a Ram truck to tow our travel trailer. From the time we walked in the door this dealership offered excellent customer service! The We were looking for a Ram truck to tow our travel trailer. From the time we walked in the door this dealership offered excellent customer service! They worked with us in finding the best truck to meet our needs. Mike the manager stated he had experience in towing with a travel trailer and he came over and provided us with important information that we needed for towing. Sergio and and his trainee John took the time to show us several different trucks that would meet our needs. They were very patient taking us on several test drives, and were very knowledgeable in the truck specifics. Pat was excellent in providing all of the information to help us choose the perfect vehicle that would meet our towing needs and that we would be comfortable in. Pat did not make us feel pressured into making a sale. Pat did an awesome job in showing us how to operate the vehicle. Even though it was well after closing time, he was very patient, and we did not feel rushed to have to leave. We have never had such a stress free and easy car buying experience. We would definitely recommend this dealership to anyone interested in purchasing a vehicle. Thanks Napleton! More

Deal closed For the second time Sergio got me in a nice car. I Love Sergio he always make sure I leave this place Happy!!!!!! And he do not stop until the deal is For the second time Sergio got me in a nice car. I Love Sergio he always make sure I leave this place Happy!!!!!! And he do not stop until the deal is sealed!!!!! Thanks Sergio again😁😁 More

Great Customer Service We bought a New Jeep from Edward Sanders yesterday and it was the best experience! They are very friendly, and no hassle through the entire process. We bought a New Jeep from Edward Sanders yesterday and it was the best experience! They are very friendly, and no hassle through the entire process. Could not have had a better experience! More

This is the only dealership my family and I will ever use! I have personally purchased atleast 12 vehicles from Ray Czarnik and his team, bringing our family total to around 60 vehicles. I travel over 50 miles I have personally purchased atleast 12 vehicles from Ray Czarnik and his team, bringing our family total to around 60 vehicles. I travel over 50 miles one way because I know the deals and the service that they provide are second to none. I have worked many times with Moe Muhsen and Ken Walter aka Tiny, along with other members of their team and have nothing but a great experience. Ray and his team go above and beyon any other dealership in my opinion when it comes to satisfying any expectations that come with purchasing a vehicle. This is why I will stick to doing business with Ed Napleton CJD in Lansing , Thanks Guys ! More

Super Nice!! I was trying to get information for my moms vehicle and I couldn’t get a response from Service but ... This nice young lady name Tiffany assured me th I was trying to get information for my moms vehicle and I couldn’t get a response from Service but ... This nice young lady name Tiffany assured me that she would get me to the right person and that she did! Tony Smith he got the response I needed in a timely fashion.. Thanks for helping this old lady out guys More

Great Experience The customer experience is well thought out. From the pricing of the vehicle to coffee you get while you wait. I was especially impressed with Adam’s The customer experience is well thought out. From the pricing of the vehicle to coffee you get while you wait. I was especially impressed with Adam’s knowledge of available lenders. His expertise made it happen. Very upfront, direct and open about the whole transaction. Very impressed. Cody the finance guy was great as well. They both went way above what I was expecting for a dealership that I had no prior relationship with. Buy from here. More

Excellent Service Adam Muhammad made my first time buying a car a breeze. He was there on point from the time I walked in the door to the time I walked out with my bran Adam Muhammad made my first time buying a car a breeze. He was there on point from the time I walked in the door to the time I walked out with my brand new 2018 Jeep. I refer Adam to anybody definitely know how to get the job done. Thanks again Adam More

Great experience! ED Sanders is an excellent salesman. He was very knowledgeable, friendly and professional. I didn’t feel pressured like at other dealerships. Ed made ED Sanders is an excellent salesman. He was very knowledgeable, friendly and professional. I didn’t feel pressured like at other dealerships. Ed made the process easy and enjoyable. Highly recommended! More

Great buying experience Edward Sanders was our salesman and he was wonderful! He took his time to show us vehicles, and when it was time to pick it up, he gave us all the tim Edward Sanders was our salesman and he was wonderful! He took his time to show us vehicles, and when it was time to pick it up, he gave us all the time we needed to learn how to use the various functions. We would definitly recommend him to our friends and family. More