![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 865 reviews
Ed helped me get my first car. Did negotiations well even after some hiccups, and came out very happy. Did negotiations well even after some hiccups, and came out very happy. More
Very knowledgeable and kind man, I enjoyed working with him. He talked me through it, and asked me if I had any questions and also listened. him. He talked me through it, and asked me if I had any questions and also listened. More
The district. manager of service, told me he ordered the parts to fix my car his name is Mark and another staff Heba. It's been over 3 weeks, no answer when I call manager of service, told me he ordered the parts to fix my car his name is Mark and another staff Heba. It's been over 3 weeks, no answer when I call them. Don't fall for the sub par work jobs, they know that there employees were scamming and using money for parts paid for going to Auto zone. Don't deal with con artists. I've filed a complaint with the Attorney General to investigate this dealership. More
Came in and needed a vehicle. Ed and Dwayne helped me out and didn’t push beyond what I said I could. Very comfortable experience!! Ed and Dwayne helped me out and didn’t push beyond what I said I could. Very comfortable experience!! More
Really good customer service and tell every detail and answer every question and break everything down. answer every question and break everything down. More
Kean was great to work with a helpful even after the sale. I have everyone I talk about the great deal and great experience I had dealing with Napleton Ram and Kean. sale. I have everyone I talk about the great deal and great experience I had dealing with Napleton Ram and Kean. More
I stopped in today to get my car serviced. My salesman, Ed Sanders, checked in on me and made sure my service experience was great. Thank you! My salesman, Ed Sanders, checked in on me and made sure my service experience was great. Thank you! More
Ed Sanders was my salesman . This guy is very nice man And cool to work with. when i trade my car I will look for him . Thank u Ed This guy is very nice man And cool to work with. when i trade my car I will look for him . Thank u Ed More
Thinking about buying a used auto. ..just shopping around for now,comparing prices.I have a 2020 MKZ in mind. ..just shopping around for now,comparing prices.I have a 2020 MKZ in mind. More
A huge thank you to the best sales person Edward Sanders and finance specialist Roberto Cortez. We came in wanting to trade in my Jeep Cherokee to something with more space. We also had a number in mind and and finance specialist Roberto Cortez. We came in wanting to trade in my Jeep Cherokee to something with more space. We also had a number in mind and they were able to work and make it happen. It always feels right when you have the right people to manage your finances. It doesn’t feel more stressful. Highly recommend this duo for your next car purchase. More