Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The worst dealership also service center sucks the guy Brad that’s in service does not need to be working there he has no knowledge of what was wrong with my car. I have a BMW, the drive train malfunction Brad that’s in service does not need to be working there he has no knowledge of what was wrong with my car. I have a BMW, the drive train malfunction 2 message came across my screen of my car. I was told that it meant that my BMW warranty was about to expire. I looked at him like he was crazy. I told him that that was incorrect and if a warranty was about to expire, BMW would have called or sent a message in an email my car was there for approximately five days without being told anything and when I called to keep checking on my vehicle, I was put through different services a guy named Dawayne had me call back because he was supposed to be looking for me. A rental vehicle gave me his personal cell phone number told me to call back at four and did not even answer or reply back on the other hand my sales person. Justin was very nice and helpful. He did call me back after me constantly calling checking up because no one else thought enough to give me a call other than him. Good sales person overall. More
Edward Sanders was an amazing sale rep today! ! He was very knowledgeable and walked me through the entire process and was very open and transparent! ! He was very knowledgeable and walked me through the entire process and was very open and transparent! More
he helped us out with getting what we wanted and he did a great job helping us great job helping us More
Edward Sanders took great care of my family and I, getting my first car was a breeze thanks to him. getting my first car was a breeze thanks to him. More
My experience with Napleton dealership is always Great Ed. Sanders has been my dealer for a long time this is my 3rd car and I love it. Roberto and Konrad are awesome as well they assisted with my Deal to Ed. Sanders has been my dealer for a long time this is my 3rd car and I love it. Roberto and Konrad are awesome as well they assisted with my Deal today. It was a fast transaction and worth every minute. Thank you Guys for always being professional and helpful and honest. Good job More
Very friendly and helpful dealership and was able to get me into the deal that I wanted. me into the deal that I wanted. More
I was looking for a car something I can buy cash and my Father took me to Napleton's on Torrance Ave against everything I could believe in he told me about the Salman Edward and that he could get me togeth Father took me to Napleton's on Torrance Ave against everything I could believe in he told me about the Salman Edward and that he could get me together and I was thinking that dad every salesman say that but nevertheless he did he thang and I am now the owner of a brand new truck I’m walking away with way more than I thought Edward I can’t believe you did it thanks so much. More
I came in for service on my vehicle today & began speaking with Ed Sanders about a future trade in or purchase. He’s very knowledgeable & answered all my questions & even the ones I didn’t know I had speaking with Ed Sanders about a future trade in or purchase. He’s very knowledgeable & answered all my questions & even the ones I didn’t know I had. I’ll definitely be back soon to make a future purchase with him ! More
Ed was very helpful from the time I arrived to the time I left. Quick and easy process.. left. Quick and easy process.. More
Everyone for so nice and friendly. I worked really close with Ed and Roberto. They made sure everything was perfect before we left. I worked really close with Ed and Roberto. They made sure everything was perfect before we left. More