Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
867 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 867 reviews
December 28, 2022
The buying process was fast and easy Roberto was my salesman and he helped me find the perfect car. He was very attentive and made sure I left happy. salesman and he helped me find the perfect car. He was very attentive and made sure I left happy. More
by Tatyana.woods
Employees Worked With
Roberto Ortega, Jorge Castaneda
December 26, 2022
Salesman, Roberto and Finance man Sergio are the best in and out. Everything was on point no back hand stuff..everything was what they told me nothing different..no wait he gotta me an even lower apr so yea and out. Everything was on point no back hand stuff..everything was what they told me nothing different..no wait he gotta me an even lower apr so yea..it’s hard to find honest car people but they are More
by mitchellbush5176
Employees Worked With
Roberto Ortega, Sergio Esquivia
November 26, 2022
Service manager Denise was very helpful and patient with me over the phone she made sure before I hang up that I was clear on the information that she provided me with and if I needed further assistance jus me over the phone she made sure before I hang up that I was clear on the information that she provided me with and if I needed further assistance just give her a call she's truly a sweetheart as Long as Napoleon dodge hire professional people like her you will continue to have my business. Mr. Bey More
by Mr. Bey
Employees Worked With
Service manager
November 23, 2022
Great experience. Sundae made things incredibly easy and hassle free, was able to answer all my questions and concerns. Would recommend! Sundae made things incredibly easy and hassle free, was able to answer all my questions and concerns. Would recommend! More
by Turner
November 18, 2022
Was looking for a very specific truck in which Napleton’s CDJR had on the lot. First time purchasing a new vehicle over the phone and Roberto Ortega made the very easy and provided outstanding communication CDJR had on the lot. First time purchasing a new vehicle over the phone and Roberto Ortega made the very easy and provided outstanding communication throughout purchase. He even went above and beyond and assisted in finding me a hauler to delivery. Overall Great Experience More
by Snowman
Employees Worked With
Roberto Ortega
October 26, 2022
AJ Rodriguez was awesome. He was able to get me in same day as a walk-in. The vehicle was complete before the estimated time, and is customer service skills were excellent. A+ He was able to get me in same day as a walk-in. The vehicle was complete before the estimated time, and is customer service skills were excellent. A+ More
by Mark
Employees Worked With
A.J. Rodriguez
