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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I had a great experience. I had the pleasure of working with Ed Sanders. He was very genuine, knowledgeable of the car I was interested in purchasing, made me feel comfortable I had the pleasure of working with Ed Sanders. He was very genuine, knowledgeable of the car I was interested in purchasing, made me feel comfortable, had great hospitality, and was honest with me. More
Awesome customer service. Gater helped us & answered all of our questions making the car buying process easy. I highly recommend visiting & buying your car here. Gater helped us & answered all of our questions making the car buying process easy. I highly recommend visiting & buying your car here. More
When I called the operator and ask to be connected with someone in service. A lady answered the phone and I told her the situation I was in with my 2018 GMC. She told me to bring it in and let me know that someone in service. A lady answered the phone and I told her the situation I was in with my 2018 GMC. She told me to bring it in and let me know that they wasn’t gone be able to look at it until Wednesday. Which was okay. I had my truck towed there only for the same lady; I think, to tell me that I have to get it towed somewhere else. That since my truck is an GMC, the service department wasn’t gone be able to see what’s going on with my truck electrical system. And that really got me upset because I purchased my truck from them and now I have to get it towed somewhere else farther out. But I really did appreciate Jules for understanding the situation the lady I spoke with. Helping me getting to the other dealership and also making sure I got back home. More
This Dealership has a great sales team. . Bob Gater who made sure I got to my saleman which was Tylan Reed (awesome, knowledgeable, patient overall great person to work with. Danny great lea . Bob Gater who made sure I got to my saleman which was Tylan Reed (awesome, knowledgeable, patient overall great person to work with. Danny great lead man over Tylan also knowledgeable, cool, he made sure I was comfortable with the decision I was making from a purchase there was no pressure and we didn't have to go back and forth I like that. Also the finance guy with the locs the same for him. All these guys were passionate about what they do. I will recommend them to anyone. More
Great friendly staff members. Not like other dealerships that once you buy a vehicle they forget about you. The staff her always make you feel like welcome and they care about you Not like other dealerships that once you buy a vehicle they forget about you. The staff her always make you feel like welcome and they care about you. Will purchase for here again. More
I wouldn’t have it any other way but to buy from my favorite 2 Ed and Eric at Napleton Dodge Jeep and Chrysler I have been buying cars for years from these two guys much love Ed and Eric TEAM WORK MADE favorite 2 Ed and Eric at Napleton Dodge Jeep and Chrysler I have been buying cars for years from these two guys much love Ed and Eric TEAM WORK MADE MY DREAM WORK THANKS…….. See you guys next time! More
I recently purchased a pre-owned 2020 Mazda CX-5 from Napleton. I found the car online. When I showed up to check it out, Robert Ortega answered all my questions. Then he did a great job guiding me thr Napleton. I found the car online. When I showed up to check it out, Robert Ortega answered all my questions. Then he did a great job guiding me through the whole process. There were some scratches on the hood and Robert talked with the manager who agreed to have the car buffed and polished. The car turned out great and the detail guy, Angelo was fantastic. Thanks Napleton for making me a satisfied customer. More
Ed has been a family friend for years and gave amazing service. 10’s all across the board. service. 10’s all across the board. More
The people there were very friendly especially my salesman Jules. He answered all my question and was very helpful in my decision making process salesman Jules. He answered all my question and was very helpful in my decision making process More