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Napleton's Palatine Subaru

Palatine, IL

4.4
174 Reviews

1911 N Rand Rd

Palatine, IL

60074

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Showing 174 reviews

March 23, 2022

Bobby was very patient with my decision making process. He thoroughly answered all my questions. He also called me a week later to see how I was liking my new ride. I was very happy with his service. More

by mrlagaya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Mar 25, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2022

Had a great experience buying a used car here! Miguel helped us narrow down our options without putting any pressure on us to choose a certain car or make a purchase right away, which other dealer More

by Marycatherine2113
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Staszalek, Miguel Palomino
Mar 24, 2022 -

Napleton's Palatine Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2022

The process was smooth and Ron was helpful and personable. We showed up for the last appointment of the day and the staff worked with us past their closing time. We are happy we purchased our car More

by Ttrue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ronald confer
Mar 24, 2022 -

Napleton's Palatine Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2022

Great customer service, very friendly, knowledgeable, and reasonable staff. Great pricing on cars with a great selection! More

by scdelaney00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino, Mark Carey
Mar 24, 2022 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2022

Miguel was very friendly and recommended great options really explained everything with detail would definitely recommend friends and family More

by Rogi7180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Mar 23, 2022 -

Napleton's Palatine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's Palatine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2022

It was a great buying experience with Joe McAvoy as my sales rep. He was knowledgeable, patient and friendly. He took the time to answer all of my questions. I’ll definitely recommend him to my friends. More

by mapaolella3
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Mar 23, 2022 -

Napleton's Palatine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's Palatine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

March 19, 2022

Everything from start to finish was wonderful! Bobby and Mike made the process very smooth. I learned a ton about Subaru and about my new Outback and I drove off feeling totally prepared with ever More

by Katepoznan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Mar 21, 2022 -

Napleton's Palatine Subaru responded

Hi Katepoznan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 15, 2022

Bobby Crane was polite and professional. He took the time to thoroughly review the features of our new vehicle. The business office was well prepared to review and explain the paperwork. More

by Djjsa
Recommend Dealer
Yes
Employees Worked With
Theo Davis, Bobby Crane
Mar 18, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 12, 2022

Wonderful experience and very professional, courteous, and attentive. I would highly recommend this dealership. Had a great salesman who was very patient and felt I got a good amount on my trade in More

by Wendyrue0322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Staszalek, Bobby Crane
Mar 13, 2022 -

Napleton's Palatine Subaru responded

Hi, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

March 10, 2022

This is a great dealership. Joe is probably the best sales person that has ever helped me purchase a car. You will find honest people here that will work with you! More

by Mcraelius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Mar 11, 2022 -

Napleton's Palatine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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