Back

Napleton's Palatine Subaru

Palatine, IL

4.4
174 Reviews

1911 N Rand Rd

Palatine, IL

60074

Directions

By Type

Showing 174 reviews

November 19, 2021

Miguel was a really nice salesman. I greatly appreciated his help during my process of buying my car. More

by Dpavlina23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Nov 19, 2021 -

Napleton's Palatine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2021

Devin was very knowledgeable and helpful! She helped me find the best car for my needs and at a great price. More

by johnrinjapan2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Nov 22, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Devin here at Napleton's Palatine Subaru! We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2021

Daniel was terrific, so kind and helpful. He made the whole transaction pleasant. Would recommend him to anyone wanting to get a Subaru. Thank you! More

by Subarufan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
Nov 19, 2021 -

Napleton's Palatine Subaru responded

Hi Subarufan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!

November 17, 2021

I purchased my 2021 STi from here, Joe McAvoy made this purchase go so smoothly! He helped me get my dream car and had a great time doing so!! I highly recommend Napleton Palatine Subaru! He went above and More

by DreamSubaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Riley , Joe McAvoy
Nov 19, 2021 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

November 15, 2021

New vehicle purchase was seamless….Daniel, our sales associate was very knowledgeable and helpful. He took the time to explain and demonstrate each feature of our new Ascent! More

by pamela1857
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
Nov 17, 2021 -

Napleton's Palatine Subaru responded

Hello, congratulations on your new vehicle and thank you for your kind words! We're happy we could help. We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Have a great day!

November 14, 2021

Mapleton Palatine Subaru is a beautiful place on the inside and outside. The cars were very nice and clean. The inside looks amazing and it has an entertainment room for children .They have refreshmen More

by Yvonne Clay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Theo Davis, Daniel Byun
Nov 16, 2021 -

Napleton's Palatine Subaru responded

Hi Yvonne, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 11, 2021

Absolutely awesome experience!! Dan was super friendly and very knowledgeable about anything Subaru. These guys make you feel like you’re at home, will 100% refer friends and family! More

by Cyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Garcia
Nov 13, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

November 09, 2021

Miguel fue un gran ayuda. Lo recomiendo para todos. Me ayudo encontrar el carro de mis sueños More

by Ocedeno89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Nov 13, 2021 -

Ocedeno89 responded

Yes

Nov 13, 2021 -

Napleton's Palatine Subaru responded

¡Muchas gracias por tus comentarios! ¡Nuestro equipo estará encantado de escuchar sus amables palabras y su alta calificación de estrellas! ¡Esperamos volver a servirte! ¡Cuídate!

November 09, 2021

Excellent service! Fair prices and detail oriented, I would highly recommend them to my friends and family. More

by Shavonn98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Davis
Nov 09, 2021 -

Napleton's Palatine Subaru responded

Hi, we really appreciate your great feedback! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 06, 2021

I wont drive a car that isn't a Subaru. This is the 3rd purchase since 2015 and I absolutely love it. More

by Paris Ellison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Napleton, Theo Davis, Dan Garcia, Mark Carey
Nov 08, 2021 -

Napleton's Palatine Subaru responded

Hi Paris, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

...
15
...