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Napleton's Palatine Subaru

Palatine, IL

4.4
174 Reviews

1911 N Rand Rd

Palatine, IL

60074

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Showing 174 reviews

December 14, 2021

Joe is a straight shooter and excellent salesman. He’s friendly, knowledgeable, attentive, and direct. More

by ChiTown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Dec 15, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Napleton's Palatine Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 14, 2021

My husband and I have loved working with joe, this is the second car we bought with him. He helped us get our order in for a new 2022 forrester, and was highly communicative throughout the entire process as More

by jeh339
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Dec 15, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Palatine Subaru! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 14, 2021

The best dealership ever awesome people to deal with top notch Miguel is the best salesperson More

by Beardog13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carey
Dec 15, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Miguel here at Napleton's Palatine Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

December 12, 2021

He was very kind, approachable, and communicative in his emails or texts to accommodate. Bobby even pulled both of my cars into their service bay to allow me to clean out my car and transfer items to the ne More

by Jenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Dec 15, 2021 -

Napleton's Palatine Subaru responded

Hi Jenn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2021

Miguel was fantastic. Highly recommend him. Working with Miguel was fantastic. Highly recommend him. Working with Theo & Miguel has been a pleasure. The transaction was painless & we were surprised by how More

by Amcc10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Davis, Miguel Palomino
Dec 02, 2021 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 30, 2021

Very nice service professional attitude not forceful tactful really happy with transaction I would recommend Bobby Crane as person to go to. Very nice personality More

by Janradomski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Dec 02, 2021 -

Napleton's Palatine Subaru responded

Hello, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 30, 2021

Boby was wonderful in helping me to make the car buying process easy, fun and smooth. He was very nice and eager to help his customers before and during the car buying process and follows by calling for a More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Dec 02, 2021 -

Napleton's Palatine Subaru responded

Hello Sam, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

November 30, 2021

Joe McAvoy made my Outback purchase very pleasant from demonstrating and explaining all the safety features to test driving. Mike Schomer readied the paperwork for efficient review and signing. And Napelt More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schomer, Joe McAvoy
Dec 02, 2021 -

Napleton's Palatine Subaru responded

Hi, nancy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2021

Miguel was the best awesome experience pain free great dealership and sales person best ever More

by Beardog13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Nov 29, 2021 -

Beardog13 responded

the best dealership very nice employees the best experiece

November 29, 2021

They were very competitive with rates and easy to work with. Would go back if they had another vehicle I was interested in. More

by M. Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Nov 30, 2021 -

Napleton's Palatine Subaru responded

Hi, we really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help!

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