
Napleton's Countryside Mazda
Countryside, IL
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awesome! Fantastic dealer to do business with. Very pleased with my purchase- will be referring family and friends. I will personally be back to buy all my a Fantastic dealer to do business with. Very pleased with my purchase- will be referring family and friends. I will personally be back to buy all my accessories. More
expert service and professional Coming in to CJ Wilson in Countryside is always a pleasure, the staff in the service department are courteous and professional the way a business shou Coming in to CJ Wilson in Countryside is always a pleasure, the staff in the service department are courteous and professional the way a business should be. More
Oil change I called last minute for an oil change. They squeezed me an and got me out in great time. Love the guys, they are awesome to deal with. I called last minute for an oil change. They squeezed me an and got me out in great time. Love the guys, they are awesome to deal with. More
Great experience I bought a Mazda CX5. Sales experience with Bart was nice. He knew a lot about the cars we were looking at and Dan handled our paperwork for the finan I bought a Mazda CX5. Sales experience with Bart was nice. He knew a lot about the cars we were looking at and Dan handled our paperwork for the financing. Overall great experience. More
Review of charges Service was pretty good and efficient as in the past. However after paying for my services I reviewed the charges and as it turned out I was overcharg Service was pretty good and efficient as in the past. However after paying for my services I reviewed the charges and as it turned out I was overcharged. Per the second service rep (can't remember names at the moment ...don't have my paper work with me) but one line item was auto populated for the wrong price and he had to reprice it manually. Car was supposed to have been washed but when I was at the gas station...miles away after I had left. I noticed grease/dirt marks on the panels near the tires. Just a comment, it didn't look like it was washed. More
Customer Services goes above and beyond! The moment you pull into the service area, you are greeted in a friendly and professional way. The individuals working behind the counter are super f The moment you pull into the service area, you are greeted in a friendly and professional way. The individuals working behind the counter are super friendly and know what they are talking about. I came in for my 4 month checkup and I was out of there in about 5 minutes. They even have a courtesy car that gave me a ride to the train station and later picked me up too. My car was ready before I even made it into work. I love that they wash my car and have it all ready and looking good when I pick it up. Even though this is my first maintenance check on my new vehicle, I've been in there several times to have extra accessories installed. I've always found their service department to always be consistently friendly and professional at the same time, along with being super fast. They never hesitate to answer my questions and I always have a lot of those. More
Great service Everything went great. No delay. Work done to the point. They even washed my car for free.Waiting area very nice - refreshments, WiFi. I would recomm Everything went great. No delay. Work done to the point. They even washed my car for free.Waiting area very nice - refreshments, WiFi. I would recommend this shop for my friends. More
Crear service Very detail oriented personnel, attentive and courteous. I was satisfied that Omar helped out in the purchase of this new vehicle. I could not expec Very detail oriented personnel, attentive and courteous. I was satisfied that Omar helped out in the purchase of this new vehicle. I could not expect any better More
Thanks CJ Wilson Mazda Great experience. Manny Castillo was very knowledgeable and great to work with. Very smooth and easy purchase. Would definitely do business here again Great experience. Manny Castillo was very knowledgeable and great to work with. Very smooth and easy purchase. Would definitely do business here again. It was a pleasure. More
Loyal customer still happy Knowledgeable, skilled, quick, and painless. What more could a person ask for? Keep up the fantastic work; my wife and I will be sure to always brin Knowledgeable, skilled, quick, and painless. What more could a person ask for? Keep up the fantastic work; my wife and I will be sure to always bring our car to CJ Wilson Mazda for service, even though we have to travel an hour, past multiple Mazda dealerships, to get there. More