Napleton's Countryside Mazda

Patient and Caring I was impressed by this dealership the second I met a salesperson. I had lots of questions and everything was always answered and if the salesperson w I was impressed by this dealership the second I met a salesperson. I had lots of questions and everything was always answered and if the salesperson wasn’t 100% positive in his answer he’d make sure someone who was would answer my question. It took me a month to come in to buy my car after the first test drive but they were still patient and considerate and never pushed or rushed me into my purchase. I would 100% recommend this dealership to a friend or family member and would go here again in the future. I went to three other car dealerships and Mazda made all of them look awful and pushy. More

Amazing service Everyone at Mazda is so helpful and very accommodating. Speedy service and always does an excellent job. Highly recommend them for any type of service Everyone at Mazda is so helpful and very accommodating. Speedy service and always does an excellent job. Highly recommend them for any type of services. More

First time customer Dealership had a good number of cars in stock. Sales people was friendly and helpful. We were able to test drive different cars before making our choi Dealership had a good number of cars in stock. Sales people was friendly and helpful. We were able to test drive different cars before making our choice. Would recommend them to others. More

First Oil Change I went in to get my very first oil change, and let me tell you the service was amazing. Once there I was greeted and asked how my day was. I told them I went in to get my very first oil change, and let me tell you the service was amazing. Once there I was greeted and asked how my day was. I told them my reason I was in today, and told me to have a seat, and I was out of there in less than 20 minutes. More

Friendly and efficient I have owned my Mazda for almost 2 years now and every time I have been to the service center they are so kind and friendly. Always helpful with any q I have owned my Mazda for almost 2 years now and every time I have been to the service center they are so kind and friendly. Always helpful with any questions I have. Lobby area is also nice with fruit and drinks. Over all I know every time I go in I won't have a bad experience. More

Great Experience My husband and I researched safe vehicles for my teenage daughter to feel comfortable driving. The whole family liked the CX5. I liked the safety feat My husband and I researched safe vehicles for my teenage daughter to feel comfortable driving. The whole family liked the CX5. I liked the safety features, my daughter liked the looks and my husband liked the price. I went alone to the dealership for a test drive to make sure it was all we expected. Dionte Vargas met me as I walked in and was extremely helpful. He had me behind the wheel in a test drive in a short period of time, showed me all the features of the car and covered financing in a friendly professional manner even though it was clear I was only looking at the time. I never felt rushed or intimidated. A week later I revisited the dealership with the whole family. Again Dionte proved very helpful, The whole family was happy and we leased the car. More

Fast and efficient The waiting area was free of extraneous noise, e.g. the TV sound was muted, so that a patron could get work done or concentrate on a book or magazine The waiting area was free of extraneous noise, e.g. the TV sound was muted, so that a patron could get work done or concentrate on a book or magazine while waiting. Also, good coffee was complimentary. More

Even the waiting area was great. Nice waiting lobby and not too long of a wait, the service area upscale and the detailed explanation of service was very understanding to me. Nice waiting lobby and not too long of a wait, the service area upscale and the detailed explanation of service was very understanding to me. More

Great service Rene! After having a bad experience at oaklawn Mazda where I took out my cx-5 from sales to service was bad. Came in to countryside location Rene was extrem After having a bad experience at oaklawn Mazda where I took out my cx-5 from sales to service was bad. Came in to countryside location Rene was extremely helpful. Very satisfied and pleased More

Oil Change / Tire Rotation Always performs the service on time or sooner! Friendly folks at service desk. Love the car wash you get. Love that you can schedule appointment on Always performs the service on time or sooner! Friendly folks at service desk. Love the car wash you get. Love that you can schedule appointment on line. More