
Napleton's Countryside Mazda
Countryside, IL
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Awesome experience I definitely would recommend this dealership. From the salesman to the financing department, everyone was great to work with. Not the typical car dea I definitely would recommend this dealership. From the salesman to the financing department, everyone was great to work with. Not the typical car dealsership feel. More
3/28/2018 I purchased a car there and only test drive one I knew what I wanted. However the actual process of buying the car took 6 hours. I was issued a temp p I purchased a car there and only test drive one I knew what I wanted. However the actual process of buying the car took 6 hours. I was issued a temp plate and told that they would mail me my new plate. I called twice with in the month when the plates were getting close to expiring. I then found out they had never processed my plates and had to over night me paperwork to then I to spend another few hours to sort this out with my plates. Needless to say I am not happy. I have a job the requires me to drive which is why I bought this car and now I don’t have plates to be able to drive my car. I am very busy and will have hours into this car. It shouldn’t be this hard. I am very frustrated that someone did do something right and I am having to resolve this situation. More
Quality service quality parts quality people quality workmaf From when first bought Mazda wonderful vehicle safe reliable always keep my Mazda clean and machanically safe and operational .Trustworthy place to co From when first bought Mazda wonderful vehicle safe reliable always keep my Mazda clean and machanically safe and operational .Trustworthy place to come very good. More
Great job Just what I need ,when I need . Good personal,nice price on time ,no problem at all ,very friendly personal ,the installation was clean .maybe you gu Just what I need ,when I need . Good personal,nice price on time ,no problem at all ,very friendly personal ,the installation was clean .maybe you guys need a cellphone charge unit . More
Great and Quick Service The service department was very attentive and provided me with great service. They were understanding that I was on the phone with my insurance trying The service department was very attentive and provided me with great service. They were understanding that I was on the phone with my insurance trying to get the windshield claim in. Their automatic car wash was down when I went in but that didn’t stop them from making sure I was happy a washed car. Overall, very happy with my experience. Thank you and keep up the great work! More
Very pleasant Sam was my salesman. He was honest and fair, and he did what he could to get me the best deal I could get. The Carfax report indicated my trade-in w Sam was my salesman. He was honest and fair, and he did what he could to get me the best deal I could get. The Carfax report indicated my trade-in was a "rebuild", which was news to me. However, Sam called various auction houses to find the best trade.value for me. More
Great service! The service here has always been very polite, helpful, and professional. My most recent visit was no exception. All the employees I've interacted with The service here has always been very polite, helpful, and professional. My most recent visit was no exception. All the employees I've interacted with have a great attitude. Rene was very helpful in explaining what service needed to be done and why. Waiting was not a problem as they always have clean waiting areas. More
Wonderful experience buying my first car! I just wanted to say how great of an experience it was to buy my car from this dealership. I’m very busy with work, so the way they accommodated every I just wanted to say how great of an experience it was to buy my car from this dealership. I’m very busy with work, so the way they accommodated everything to work with my schedule was beyond helpful. I was able to make a decision without being rushed or pressured into one. Everything about my experience was amazing. Everyone was pleasant, friendly and helpful! Expecially Gabe C., I couldn’t have chosen a better guy to sell me the car and Matt K. making sure I was able to get everything I wanted! Even weeks after buying the car everyone still makes sure I am satisfied and make sure I feel comfortable asking for anything I need. Big thanks to CJ Wilson Mazda! More
Professional,Friendly and great service Dealership is close to home and everyone is great to speak too and very down to earth.All employees take great pride of what all do and it truly shows Dealership is close to home and everyone is great to speak too and very down to earth.All employees take great pride of what all do and it truly shows throught out the dealership. More
Great Experience Buying My First New Car I had a fantastic experience with this dealership. I was purchasing my first new car and went into the experience fairly skeptical, but was very happy I had a fantastic experience with this dealership. I was purchasing my first new car and went into the experience fairly skeptical, but was very happy with how everything went. I came in late one evening (shortly before closing) and was helped by Adam Szymanowski immediately. He answered all of my questions and let me do a test drive even though it was so late, which I really appreciated. It ultimately ended up being 3 weeks before I came back to purchase my car, and Adam continued to reach out regularly and answered all of the questions I had during that time. Unfortunately, the day I came back to purchase Adam wasn't there, so he referred me to Tim McGrath who was also excellent to work with. Tim was super personable, easy to work with, and very accommodating which made the whole buying experience way less stressful. More