Napleton Lincoln Blue Island

Great Experience on my Lincoln purchase I'd like to thank Scott Burdelik and Dan for a great experience in purchasing my first Lincoln MKC. Scott, Dan, and the Napleton staff couldn't have b I'd like to thank Scott Burdelik and Dan for a great experience in purchasing my first Lincoln MKC. Scott, Dan, and the Napleton staff couldn't have been any nicer, professional, and helpful with my purchase. They all get a five star rating from me on this purchase. Thank all of you for making this purchase so easy and fast. More

Thanks Scott for making my lease turn in transition as smooth as possible and for the amazing new lease deal on my new favorite Lincoln Continental! As always, Napleton of Blue Island Does not disappoint! smooth as possible and for the amazing new lease deal on my new favorite Lincoln Continental! As always, Napleton of Blue Island Does not disappoint! From the great cars, great salespeople (Scott), great staff ( Gene and Dan) and great service manager (Dennis) always a pleasure doing business with you! Keep up the great job! THANK YOU! More

Car purchase Excellent experience. Dan knows so much technology On these cars it’s amazing. It’s to bad that it take so long to do the deal. Should have a cafe c Excellent experience. Dan knows so much technology On these cars it’s amazing. It’s to bad that it take so long to do the deal. Should have a cafe close by to release the stress lol still a great experience. More

Outstanding experience as always Our family has purchase 10 vehicles from Napleton. its always a pleasure to do business with them. they go above and beyond any car dealer in my area Our family has purchase 10 vehicles from Napleton. its always a pleasure to do business with them. they go above and beyond any car dealer in my area to make sure the customer is 100% satisfied. I never have any problems at all ( have seen the negative reviews), but if you do have a problem, they are more than willing to help resolve it. They don't treat you just like any other sale, but like a valued customer they want to keep. Our family has only done business with them for a short time (next year will make it 10 yrs), but feel like have known them for a life time. So if your looking to buy a car, I strongly recommend you start with them. You will be amazed. This time they have done it again and definitely made a customer for life. More

Great place to do businesses We have recently purchased our 10th vehicle from Napleton. Sales, service and office staff are professional, friendly and personal. Dennis in servi We have recently purchased our 10th vehicle from Napleton. Sales, service and office staff are professional, friendly and personal. Dennis in service will get you in and out for you to continue your day. More

Awesome Sales Woman!! Felicia Williams was awesome. She is very warm, personable and patient! She answered all questions and gave everything her utmost attention. Felic Felicia Williams was awesome. She is very warm, personable and patient! She answered all questions and gave everything her utmost attention. Felicia explained in detail all of the bells and whistles included in/on my vehicle. My overall experience was superior! Thank you Felicia Williams. You're the best! More

Amazing experience! Felicia has my chariot (2019 Nautilus)waiting for a test drive within 1/2 hour of calling to confirm car was available. Scott was wonderful very know Felicia has my chariot (2019 Nautilus)waiting for a test drive within 1/2 hour of calling to confirm car was available. Scott was wonderful very knowledgeable, patient and even engaged my kids during our time there. Karri was amazing as well. Pick up of car quick and easy. Love the mom and pop shop feeling! More

Excellent & Expedient I wasn't sure if I wanted to lease another Lincoln or try something else, but my experience at Napleton of Blue Island has been nothing but great sinc I wasn't sure if I wanted to lease another Lincoln or try something else, but my experience at Napleton of Blue Island has been nothing but great since 2016. My 2019 dealings with Scott B. didn't disappoint. He new what I wanted and worked to make it happen fast, without lacking on any of the information I needed or wanted. Karri was also excellent, pleasant and fast. I'd definitely recommend checking them out. More

Excelentils customer service I just bought the 2019 Nautilas.Dan Leadingham is the best of best,we purchased our last 6 cars off of him,we had a hard time locating him ,since I just bought the 2019 Nautilas.Dan Leadingham is the best of best,we purchased our last 6 cars off of him,we had a hard time locating him ,since he left his last dealership but was worth all the efforts.He is extremely knowledgeable, peaceful personality ,very explanative, we will buy 5 more cars from him.Above and beyond excellent customer service. Thanks Dan!!!!! More

Exceptional Service Both Nick in Sales and Karri in Finance are exceptional. They made my purchase seamless and extremely easy. They have been more than responsive, helpf Both Nick in Sales and Karri in Finance are exceptional. They made my purchase seamless and extremely easy. They have been more than responsive, helpful and always there when I need them with any questions I have. I highly recommend this dealership and would not purchase anywhere else. Linda K More