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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,775 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,775 reviews

April 24, 2026

I had an amazing experience with Napelton Ford of Oak Lawn. Special thanks to Nicolas for going above and beyond. His coworkers also were amazing in helping as well. Top tier service. More

by Mrbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas Aggelopoulos
April 23, 2026

I like to thank Me Jake Pierson, for the excellent advice , and all his recommendations , very honest and kind person! More

by Juanpaul4850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2026

Took my car in for the works oil change, tire rotation. Jake Pierson was my Service Advisor, he was very friendly and helpful. He called me after they started working on my car to let me know there were a More

by josharleyride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2026

We had a very good experience at Napleton Ford of Oak Lawn. I brought in my truck for service and had a pleasant experience. Tim Harris was our service advisor. Tim and his service team did a great job f More

by Josevillarruel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2026

Quick and fast service with great customer service. Very thankful they got me in on the same day. More

by ajuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2026

Car was in for several recalls, was met by Bill Parks in the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise More

by GV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Knasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2026

Happy with the good quality work perform on my truck glad to be part of ford motor company! More

by linda82389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2026

I’ve been a customer since it was HAWK FORD & I’ve been EXTREMELY pleased w/ the services & some of the EMPLOYEES throughout the years. There has been a lot of changes, but there are still GREAT EMPLOYEES More

by Jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2026

Service was fast and efficient. My service advisor Tim H. did a great job keeping me informed and communicating with me. More

by rcoffman611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2026

The staff have always been attentive, pay attention to what I say and professional. Also dog friendly. More

by Louie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Knasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.