Napleton Downtown Chevrolet Buick GMC

Great Experience! The entire process was a positive and pleasant experience. My sales consultant, Walter, went above and beyond my expectations and I appreciate everyt The entire process was a positive and pleasant experience. My sales consultant, Walter, went above and beyond my expectations and I appreciate everything that he has done. Great customer service, very knowledgable and always pleasant. More

My Experience I experienced nothing but overall care and professionism from the time I entered the dearlership. Staff was well trained and non-confrontational. Alth I experienced nothing but overall care and professionism from the time I entered the dearlership. Staff was well trained and non-confrontational. Although I've had limited interaction with dealership staff, I felt well taken care of when I drove off. More

n/a Everything was fine. They really worked with me, and was persistent to make a deal that everyone was happy with. Just wanted a lower payment, but I lo Everything was fine. They really worked with me, and was persistent to make a deal that everyone was happy with. Just wanted a lower payment, but I love my car! More

PJ Martin from Rogers Auto Group Rocks!! About a month ago I had the privilege of buying a new car from Rogers Auto Group, and more specifically PJ Martin, my salesman. I was in kind of a bi About a month ago I had the privilege of buying a new car from Rogers Auto Group, and more specifically PJ Martin, my salesman. I was in kind of a bind and I needed a n affordable reliable vehicle that fit into my lifestyle and budget. PJ and the rest of the staff at Rogers couldn't have treated me better. PJ understands that each person has a specific set of needs they need met. I got a really nice car (2013 Hyundai Elantra) at a great price. I had some credit issues that PJ and his team helped me overcome. I could not recommend PJ and the whole group over at Rogers more. More

Recall the Dealer Much to my disappointment, once again Rogers has failed to provide the service I would minimally expect from a Dealer that I had made a vehicle purcha Much to my disappointment, once again Rogers has failed to provide the service I would minimally expect from a Dealer that I had made a vehicle purchase from. When my vehicle was under warranty, I was promised a roof replacement that they recanted on when I returned for the service. On another visit my car was scratched once when I brought it in for servicing, they repaired this, and I also had to have them replace the trunk pegs with stainless steel pegs because the original pegs were oxidizing within the first month of ownership (fault of GM). This year, After a 2 month advance appointment for the GM recall ignition part service, and two confirmation emails from Rogers as recent as 2 days ago, I was told on my 7:00 am arrival the service department told me the part was not in. I told him that I had received an email the day before reminding me to come in for my appointment. I asked when it would be available and the service representative told me he did not know. I explained that I had dedicated this week's window in advance as I was a public school teacher and could he have a way of contacting me while I am on break. He replied he could not make a new appointment or call me back when the part was in and that I would have to keep checking. I will never by another GM product as long as I live and once again I will have to get my vehicle serviced outside of the city. More

I just recently purchased a 2014 Chevy Cruze LS and I am so grateful for my experience with PJ at Rogers. After searching for a car at many dealerships, I hit the jackpot when meeting PJ at Rogers Auto Grou so grateful for my experience with PJ at Rogers. After searching for a car at many dealerships, I hit the jackpot when meeting PJ at Rogers Auto Group. As a first time car buyer, I was very apprehensive about making such a major financial commitment but PJ went above and beyond to answer all of my questions honestly. PJ went above and beyond the call of duty to get me such a great deal on not only purchasing my car but getting affordable car insurance as well. Rarely do you meet people with such a great spirit but that is exactly what happened when meeting PJ during my car search. PJ is a man of integrity and hard work. After purchasing my vehicle, I can still contact PJ with any questions, comments, and concerns I have. If you are in the market to buy/lease a vehicle, PJ at Roger's Auto Group is your guy! You won't regret it! :) More

I HAD SUCH A WONERFUL EXPERINCE AT ROGERS DEALERSHIP. I CAME INTO THE DEALERSHIP BECAUSE MY CAR HAD BEEN RECALLED. SO SINCE I WAS THERE I JUST WANTED TO TRY MY LUCK AND RUN MY CREDIT. I WAS VERY OPTIMISTIC CAME INTO THE DEALERSHIP BECAUSE MY CAR HAD BEEN RECALLED. SO SINCE I WAS THERE I JUST WANTED TO TRY MY LUCK AND RUN MY CREDIT. I WAS VERY OPTIMISTIC BECAUSE I HAD BEEN TURNED DOWN BY SO MANY OTHER DEALERS, BUT MY SALES GUY DANNY REALLY TURNED MY WHOLE POINT OF VIEW AROUND. NOT ONLY DID HE GET ME APPROVED, BUT THEY TOOK MY TRADE IN AND KEAP ME IN A PRICE RANGE THAT I COULD AFFORD. I WOULD RECOMMENED THAT EVERYONE THAT IS IN THE MARKET LOOKING TO BUY A CAR GO THERE, AND LET DANNY HELP. HE MADE A BELIEVER OUT OF ME. I LOVE MY NEW CAR More

As advised by everyone, "Get it in writing". As advised by everyone, "Get it in writing". After having repairs done, I was told me and the dealership would go half on the cost of additional repa As advised by everyone, "Get it in writing". After having repairs done, I was told me and the dealership would go half on the cost of additional repairs need to complete the job. A used part was installed instead of new as stated in the quote to lower the cost ($300 Cradle vs $1400 cradle). I thought that should have lowered my half, it didn't. Mr Parks didn't see it that way and no reply to my email. More

PJ and Adam were very helpful in getting the vehicle I wanted. I got a great car at a great price and was very happy with the customer service. They had a great selection of cars. I would definitely buy a wanted. I got a great car at a great price and was very happy with the customer service. They had a great selection of cars. I would definitely buy another vehicle from them. More

Joe is a great guy. Friendly and very helpful. Had an Joe is a great guy. Friendly and very helpful. Had an oil change and all that goes with that, and two new tires in 2012. I need two more new tires Joe is a great guy. Friendly and very helpful. Had an oil change and all that goes with that, and two new tires in 2012. I need two more new tires and expect to come in and see Joe soon. Yours truely, Joseph Rossi More