Napleton Downtown Chevrolet Buick GMC

Have used this dealership exclusively since purchase. Never disappointed in helpfulness and thoroughness. They have earned my loyalty. Never disappointed in helpfulness and thoroughness. They have earned my loyalty. More

Great Sales Department everyone is so friendly and helpful. They make sure you get the vehicle you want!!!!! helpful. They make sure you get the vehicle you want!!!!! More

Came in to service my 2012 Equinox. Great service Team. Oil change and they noticed the struts were bad. Got me a great price and professional service. Highly recommend. Thank you Ed Great service Team. Oil change and they noticed the struts were bad. Got me a great price and professional service. Highly recommend. Thank you Edgar, Mike, Kevin and Technicians. More

Great people from Sales Dept to Service. I had brought in my parents vehicle for it's 80,000 mile service. They took the time and explained to me what needed to be done. I then walked over t I had brought in my parents vehicle for it's 80,000 mile service. They took the time and explained to me what needed to be done. I then walked over the sales floor while waiting and was greated with a smile from everyone. The management team was also very helpful answering a few questions that I had about GMC DENALI. I was treat with very well. Great place to buy my next vehicle. More

Fantastic location, with so many great used and new vehicles to choose from. Highly recommend vehicles to choose from. Highly recommend More

Went in for to price out used cars and everyone was very helpful. Great selection and their network is wide so they can find anything for you. Go to Napleton for your next ride. helpful. Great selection and their network is wide so they can find anything for you. Go to Napleton for your next ride. More

Better be on your guard if you think about buying a vehicle from these scam artists. Typical dealer games with upsell ceramic coating for $1500, all kinds of other add ons that are of no value. Don't vehicle from these scam artists. Typical dealer games with upsell ceramic coating for $1500, all kinds of other add ons that are of no value. Don't fall for their line of xx. They are out for only one thing, your cash! Worst dealership experience I have ever had. More

Stay away from this dealership, worst experience ever! Customer service sucks! I was in need of getting out of a lease vehicle and needed to purchase a vehicle. I had a friend come with me. We were told a Customer service sucks! I was in need of getting out of a lease vehicle and needed to purchase a vehicle. I had a friend come with me. We were told and shown an APR and payment amount. As soon a my friend left I am a woman (black). This is when the games started, they came back with different payment amount and an even higher APR. I have bought cars here since 2007, way before they were they switched to new ownership. This place is a complete scam and cares nothing about the customer. Please stay away from this trash place don’t waste your time or money with them!!! More

PLEASE Don't Ever Go Here! The Place Is A Joke That Never Gets A Laugh. I'm A Loyal Chevy Lease Holder & I Ventured Into This Place Thinking It Was Under New Management Becaus The Place Is A Joke That Never Gets A Laugh. I'm A Loyal Chevy Lease Holder & I Ventured Into This Place Thinking It Was Under New Management Because Of The Name Change From Rogers To Napleton. I Wish There Was A Choice For 0 Stars Trust And Believe That Every Single Time I Rolled The Dice And Mistakenly Went Into This Place When It Was Rogers; It Was A Horrible Highest Quotes Ever Experience. This New Name Experience Was No Different. They Tried That Back & Forth From The Table To The Sales Manger Trick, But I Was Not Having It. This Is Coming From A Customer With Great Credit, Great Customer Loyalty, Income That Double Covered The Purchase & With A Promotion From The Manufacturer In Hand. I Got Out Of There Quick, Went To Another Dealership. This Dealership Honored The Promotion & Got Me Out & Driving Quickly. Please More

Just had my Kona in on Saturday for regular maintenance. Service was quicker than I expected. The service manager Phillip got my paperwork and went over the service that was done and then gave me a copy o Service was quicker than I expected. The service manager Phillip got my paperwork and went over the service that was done and then gave me a copy of my inspection letting me know tires, brakes, and if anything else was needed. This was the FIRST time since I have been coming here someone took the time to go over the inspection with me. I will be going back to see Phillip for my filters he recommended. More