Napleton Downtown Chevrolet Buick GMC
Chicago, IL
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we were told on the phone we were definately approved for a loan(we applied at driverloans.com) (a scam) I told Nick we are traveling far by public trans. lugging a car seat and our 3 yr. old son so if there a loan(we applied at driverloans.com) (a scam) I told Nick we are traveling far by public trans. lugging a car seat and our 3 yr. old son so if there is a chance for any problems we have to know now. Told him we have no co-signer and he said no problem, you have already been approved, you will definately drive a car home! When we got there we were helped by some other guy who told us they could not get us approved. We told him what nick said on the phone and he left his desk to come back later and say that nick was being fired and his supervisor tony would be in in half an hour to help us. Told us to go to waiting lounge and we would be notified when tony S. got there. We waited almost 2 hours with our 3 yr old when my husband finally went to ask how much longer and the guy who told us to wait said he would see if tony is there yet. He then waited till he thought we wearnt looking and sat at TONY'S desk to mumble about us. Tony then called another couple over to help them instead! We then saw and heard him call Nick over, the guy who got fired(ha-ha), to help him. My husband said "look, thats Nick" and asked if he spoke to his wife on phone and Nick tried to act dumb(not a difficult task) and said "no, which nick are you looking for?" We knew it was the same nick who told me on the phone "congratulations, you're approved!" All of the people we were told were "not in yet" were there the whole time! They totally ignored us and left us in the waiting area on purpose hoping we would eventually leave which we did, only to have to take another 3 busses and a train, taking 2 1/2 hours to get back home. We had other very important things to do that day, my husbands only day off, and blew them off because Nick told us we were approved no matter what and would DEFINATELY drive a car home that day 3/31/04. We have NEVER been LIED to so boldly and treated so badly at any place we have been!!!! This is the WORST car dealership we have ever been to!!! They made fools out of us and laughed at us when we turned our backs. Driverloans.com and Rogers Auto Group are a major SCAM!!! DO NOT GO-YOU WILL REGRET IT!!!! More