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Napleton Downtown Chevrolet Buick GMC
Chicago, IL
1,145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,145 reviews
November 29, 2025
My service was done professionally and with awesome customer service! I was provided a realistic completion time and all of the staff smiled and greeted me warmly. I will definitely continue doing busi customer service! I was provided a realistic completion time and all of the staff smiled and greeted me warmly. I will definitely continue doing business with them. More
by gena2k20
Employees Worked With
The guy that prepped my car for exit and the young man that worked on my car were awesome too!, Michael Acre
November 17, 2025
But my very first car here they have very, very great services as convenient and reliable not only are they’re just being fast but they’re also listening to your problems and making sure that they’re dir services as convenient and reliable not only are they’re just being fast but they’re also listening to your problems and making sure that they’re directing that issue and they will get it fixed won’t breakdown again. I love you thank you Napleton we love you. Keep up the great work 10 stars. More
by Moriah mays
Employees Worked With
I couldn’t ask for great service better customer service, reliable fast convenient I couldn’t ask for better, Todd Morrison, James Gruman, Michael Acre, Sandra Cardona, Hector Cuevas, Brian Jones, Manny Diaz, Hillary Fields
November 16, 2025
Met Todd for the first time while dropping off my 2008! Tahoe. Excellent service great advice for repairs Very personable agent Thanks. John L Piemonte Tahoe. Excellent service great advice for repairs Very personable agent Thanks. John L Piemonte More
by mnoone2367PIE
Employees Worked With
Todd Morrison
November 10, 2025
I dropped my car off in the am was ready when I got off. Todd was helpful & very knowledgeable about the maintenance I needed in the near future. The only downside is my tires were rotated, & the dashboar Todd was helpful & very knowledgeable about the maintenance I needed in the near future. The only downside is my tires were rotated, & the dashboard is reading that the tire pressure is missing so I’m not aware of the psi. So I need to google and figure out how to reset the psi notification. Just wished it was reset before I arrived for pickup. No other problems otherwise. More
by Ms. Hunter
Employees Worked With
Todd Morrison
November 07, 2025
The service tech promptly checked my vehicle in upon arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. More
by jimmyrwatkins
Employees Worked With
Todd Morrison, James Gruman, Michael Acre, Sandra Cardona, Hector Cuevas, Manny Diaz
November 05, 2025
I was misinformed about the wait time They said it would be a oil change but they Perform other work (a good thing) but failed to inform me. I waited 2 and half hours Need better communication be a oil change but they Perform other work (a good thing) but failed to inform me. I waited 2 and half hours Need better communication More
by Gerald
Employees Worked With
Michael Zelko
