Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Napleton Downtown Chevrolet Buick GMC

Chicago, IL

Overview
Reviews
Vehicles
4.5
1,077 Reviews
Call Dealership (872) 225-3620
View Awards

2720 S Michigan Ave

Chicago, IL

60616

Directions

By Type

Showing 1,077 reviews

July 23, 2025

Very professional ,on time , courteous and knowledgeable of service required answered all questions explained all options available for my vehicle More

by michaelcalderone49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Report | Print
Jul 23, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We are grateful for your kind words and five-star review! It is terrific to hear that you had a professional, prompt, and informative experience with our team at Napleton Downtown Buick GMC. We are always here to help with any of your future automotive needs!

July 23, 2025

Issac helped me get a car! Great customer service and everyone else there was also very nice and helpful More

by Lupe rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac
Report | Print
Jul 24, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Hi Lupe, we're glad Isaac and our team provided such helpful service. Thank you for choosing Napleton Downtown Buick GMC! Enjoy your new car!

July 17, 2025

Todd was my service advisor and he delivered! He tried to make me comfortable and cared for! He did deliver and would again 10/10 come again under his guidance and understanding! More

by Juan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Jul 18, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Juan, thank you for sharing your great review of Todd and the team! We appreciate your business and we hope to see you again at Napleton Downtown Buick GMC.

July 12, 2025

Service was fast and courteous Hector Cuevas handled my appointment Excellent employee credit to the dealership More

by Pquirino221@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas, Lissette Barrera
Report | Print
Jul 14, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your wonderful review of Hector and the team! Your business is greatly appreciated by all of us here at Napleton Downtown Buick GMC and we hope to see you again down the road.

July 11, 2025

Excellent customer service Hector kept me informed. The person who sold me the car even stopped by to say hello. I love Napleton More

by Sashford55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Report | Print
Jul 14, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

This feedback means a lot to us! Thank you for choosing Napleton Downtown Buick GMC and for giving a shoutout to Hector and the team.

July 10, 2025

I have used this dealership for the last year getting my Tahoe 2022 serviced. They are great and I fully recommend using them. More

by nicks.pawl_80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Report | Print
Jul 10, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We are happy to have you as a repeat customer! Thank you for choosing Napleton Downtown Buick GMC and highlighting the great work of our team.

July 10, 2025

Received my car on time. No problems and with courteous I have been going to this dealer for all my car service. I haven't experienced any problems More

by thurmanj5323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jul 10, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your great review of the team here at Napleton Downtown Buick GMC!

July 09, 2025

Service Department was very welcoming, friendly and professional. I received updates throughout the entire process. More

by slm656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Jul 10, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your review! We are happy to hear that our team took such great care of you and we hope to welcome you back to Napleton Downtown Buick GMC in the future.

July 07, 2025

Very good experience the technition advisor did what he said he do, had my car serviced in an hour, so far so good cleaned it and overall great experience. More

by titoreno7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know which one.
Report | Print
Jul 08, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Napleton's Downtown Buick GMC and for sharing your experience! We are happy to hear that our team took such great care of you and your car.

July 03, 2025

Great service representative. He was friendly and explained everything to us. The representatives name is Todd Morrison. I will always ask for Todd. More

by csmithel54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Jul 07, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing this great review of Todd and the team! We appreciate your business and we hope to work with you again at Napleton's Buick GMC

1
2
...
108