Back

Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

Directions

By Type

Showing 997 reviews

September 22, 2024

Took my Buick Encore for a Oil Change and and Hector Cuevas was very nice! More

by mcampillo10952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
September 17, 2024

Everything got fixed the only problem I had is I was told I’d be picked up Saturday morning and brought to the dealer to get my vehicle and I was never picked up and I had to take Uber that was disappointing More

by Sgtvolpe7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
August 30, 2024

I purchased a new vehicle that was actually a demo not advertised as such. There were mats missing and we were promised them since April.... it's now almost September and I've gotten nothing but the run a More

by eberrios319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raphael Ebisi
August 17, 2024

Professional oil change service was provided from beginning to end! Thank you Napleton team you are great! More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Cessac
August 17, 2024

Raphael Ebisi was a great sales consultant and I enjoyed working with him. He was very patient and made sure I got what I needed and wanted. More

by westhelen1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Ebisi
August 09, 2024

Have used this dealership exclusively since purchase. Never disappointed in helpfulness and thoroughness. They have earned my loyalty. More

by Redhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
August 03, 2024

Great Sales Department everyone is so friendly and helpful. They make sure you get the vehicle you want!!!!! More

by rayb4269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Raphael Ebisi, Issac Houston
July 18, 2024

Came in to service my 2012 Equinox. Great service Team. Oil change and they noticed the struts were bad. Got me a great price and professional service. Highly recommend. Thank you Ed More

by dino_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Kevin, Edgar
July 18, 2024

Great people from Sales Dept to Service. I had brought in my parents vehicle for it's 80,000 mile service. They took the time and explained to me what needed to be done. I then walked over t More

by Grkchipper72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jones in Service Ron Jaime and George from Sales Dept
July 17, 2024

Fantastic location, with so many great used and new vehicles to choose from. Highly recommend More

by JLA.MIL2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Washington
1
...