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Napleton Beaver Dam Chrysler Dodge Jeep Ram

Beaver Dam, WI

4.8
130 Reviews

1724 N Spring St

Beaver Dam, WI

53916

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Showing 130 reviews

June 12, 2022

Very friendly and knowledgeable staff. Enjoy doing business here. Always receive response even for minor problems and/or questions. Thank you Marge More

by Marge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garage staff
Jun 14, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for the review, Marge! We're happy to hear you had a positive experience with us and we hope to see you back at Reed Chrysler for all of your future auto needs!

June 09, 2022

Always efficient, courteous, caring, attentive, neat, organized, personable, and family oriented. Will always consider them when purchasing my next vehicle. More

by Bcknueppel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
? Head of service, receptionist.
Jun 09, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

We appreciate the kind review and five-star rating! The Reed Chrysler team looks forward to seeing you again when you visit for your next service or purchase! Thank you!

Jun 09, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

We appreciate the kind review and five-star rating! The Reed Chrysler team looks forward to seeing you again when you visit for your next service or purchase! Thank you!

June 08, 2022

The service department is very professional, knowledgeable and courteous. They communicated with me in detail, in a way I could easily understsnd, during my visit. More

by jgadzialasr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Chuck
Jun 08, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for the awesome rating! Should you need anything else, please let us know. - Reed Chrysler

May 30, 2022

I went there for an oil change, check fluids, brakes. Within a half hr engine light goes on. By that time I was at work. I brought it in and they said a cylinder needed to be replaced. Went to someone el More

by tamw3600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
May 31, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Hello - thank you for taking the time to share your review. We never want our customers to receive red flags following their recent visit, and am sorry that everything wasn't taken care of during your initial visit. If you wish to discuss this further, feel free to reach out. Thanks, Brent Reed - General Manager - (920) 887-2300

May 31, 2022 -

tamw3600 responded

How can u make it better? Bob told me I need a cylinder replaced on my 2014 white Jeep. I talked to him several times. When I learned u guys stripped the screw to attach the spark plug (I’m not a mechanic to know correct terminology) Bob then told me while he change the spark plugs it was already like that. REALLY BOB ??? Then why didn’t u tell me? Why didn’t u blame it on the guy who did it before? Something?! He said well that’s not the reason ur engine light is on. Really Bob because I had a guy put some copper wiring to hold the spark plug (again wording might not be accurate) and it runs good. Once in awhile it’ll act up. So now how can u get it fixed properly?

May 31, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Hi Tammy. I left you a message in hopes that we could talk about this situation over the phone or in person. Feel free to give me a call at your convenience or stop in the dealership if that is easier. Thanks, Brent Reed (920) 887-2300

May 29, 2022

Have always gone here since I bought the van. Trust them for finding any problems. More

by Grretired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 01, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for your confidence in the Reed Chrysler team! We look forward to your next visit!

May 20, 2022

I love how they always try there best to get you into a vehicle of your liking. Very nice people to work with. Give them a try. More

by Christymattie32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg/Lona
May 20, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for the kind review! It's our privilege to serve you and we look forward to seeing you again next time here at Reed Chrysler!

May 11, 2022

Try their best to accommodate my schedule. Gave me a guaranteed time when job would be done and followed through. Pleasant personal attention by office personnel. More

by Farm Girl
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Bob in service dept
May 11, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for sharing your review! We're so honored to receive your 5-stars and business! See you next time at Reed Chrysler!

May 03, 2022

Very professional and courteous and very prompt with their scheduling and greet work Highly recommend them More

by studleroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
May 04, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! We appreciate your business and look forward to your next visit with us here at Reed Chrysler!

April 28, 2022

Clean, comfortable, friendly, knowledgeable, honest, convenient. Never had a Chrysler before so I thought this would be best place for service. More

by Myvendor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Apr 28, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thanks for giving us the opportunity to serve you! It was a pleasure having you visit us here at Reed Chrysler and we hope to see you again in the future. Take care!

April 23, 2022

We always get top quality service from everyone from the sales through the service and office staff. More

by wcjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob and Chuck
Apr 25, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for trusting Reed Chrysler with your sales & service needs! We're honored to receive your support and look forward to your next visit!

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