Napleton AutoWerks of Loves Park

I came in just to look at new honda's. I was greeted right away and their knowledge of the products were amazing. They showed me so much before we even talked about price. Jim wasn't pushy and answered right away and their knowledge of the products were amazing. They showed me so much before we even talked about price. Jim wasn't pushy and answered all my questions. We test drove 4 different cars and he seemed to know everything about all of them. When we sat down and and talked about my trade along with the price of the new Accord Jim and Dan, I really feel I got a great deal. I RECOMMEND ANYONE TO SEE JIM MEYER. HE MADE MY DAY. EVERYONE AT NAPLETON'S ARE TRUE PROFESSIONALS!!!! More

Great car buying experience! The treatment I received after the sale really impressed me as well. I accidentally messed up the bluetooth on my new Accord and Chris invited me back in to set it up all ove after the sale really impressed me as well. I accidentally messed up the bluetooth on my new Accord and Chris invited me back in to set it up all over again. I know Napletons will be there for me if anything else comes up. Thanks again Chris! More

The sales persons and service department have always done what i have asked and the experience has always been what i expected in the end. When i need pricing I call Tim Hayes and he gets it to me within 24 what i have asked and the experience has always been what i expected in the end. When i need pricing I call Tim Hayes and he gets it to me within 24 hours. When I call Lisa for internet sales information she provides me what i need ASAP. She is a great asset to the dealership. When I need service i call Gary Heckman and he answers my questions and get the work done in a very timely fashion. The Team at Napleton Audi is great and i always look forward to working with them. They know how to treat customers the customers want to be treated. Thanks More

I have purchased three Audi cars in the last three years from Napleton in Loves Park, they must be doing something right if I keep going back. They are helpful and accomadating to deal with and on my last from Napleton in Loves Park, they must be doing something right if I keep going back. They are helpful and accomadating to deal with and on my last purchase of a Q5 they went above and beyond to find a specific car for me when availability was limited. Tim and Troy are great to deal with and always follow up when needed and are avaialble to answer questions after the sale. Gary in service always has my car ready and waiting for me when I show up and he keeps me up to date on progress through e-mails so I don't have to call to find out. More

Lisa made the recent purchase of my Audi Q5 3.2 wonderful. She was knowledgeable regarding all the technical and safety features of the vehicle, but also shared my enthusiasm for the added extras wonderful. She was knowledgeable regarding all the technical and safety features of the vehicle, but also shared my enthusiasm for the added extras that made the vehicle "fun" to me. My husband will be in the market for a new car soon and he will definitely be going to Napletons. We also have three adult children who now are Audi fans! More

Purchased a 09 XFS and have enjoyed driving it quite a bit. There have been issues from time to time and Tim Hayes has always gone out of his way to see that the problem is fixed asap. I appreciate the e bit. There have been issues from time to time and Tim Hayes has always gone out of his way to see that the problem is fixed asap. I appreciate the efforts he and the employees of Napleton's have demonstrated. More

Dealing with John and Dan was a new expereance for me. Dealing with John and Dan was a new expereance for me. Calls I placed resulted in a quick reply. They were courteous and sincere in all transacti Dealing with John and Dan was a new expereance for me. Calls I placed resulted in a quick reply. They were courteous and sincere in all transactions. There was no question on the honesty of the value of the car. I was given a straight and honest value. More

Tim Hayes and Lisa are a fantastic team. Totally knowledgeable of the Audi product line. I was particularly impressed with the knowledge of the A7 since it had only been out a few months. They are v knowledgeable of the Audi product line. I was particularly impressed with the knowledge of the A7 since it had only been out a few months. They are very respectful of there clients needs. I've purchased three cars from them in something a little over two years. Every experienmce has been outstanding.They are honest, humorous and very respectful. They definitely go the extra mile. The process of delivering the automoblies was very informative and valuable. I've also had several experiences with the service department. Gary Heckman is an outstanding service manager and is very honest along with customer friendly.Gary always goes the extra mile even when the situation is a bit testy. Great appreciation for his challenges and his commitment to excellence. I'd highly recommend Napleton Love Park to anyone looking for a Audi or a Jaguar. More

Had vehicle in for service - great communication - fixed correct at my first visit - car returned to me clean and under estimate too. Service manager Cary is the best! correct at my first visit - car returned to me clean and under estimate too. Service manager Cary is the best! More

I recently just purchased a new Audi A7 from Napletons. After shopping around the Chicago area I came to Napletons. Justin was the most knowledgeable sales person I met and took time to find out what I wan After shopping around the Chicago area I came to Napletons. Justin was the most knowledgeable sales person I met and took time to find out what I wanted. The atmosphere was very laid back and I never felt pressured. They located the exact car I wanted (black on black A7 Prestige ) and had the car in just 3 days! When I arrived to pick it up it was fully detailed, gas tank full, and wrapped in a big bow just like on TV! Justin and the crew at autowerks really blew me away and I LOVE my new Audi. I recommend them to anyone I know looking for a car! More