Napleton AutoWerks of Loves Park

Why go anywhere else when you get the best at Napleton I have leased 6 or 7 vehicles from Chris Loch. He has always done a fantastic job so I keep going back. He has always been super nice and great to wor I have leased 6 or 7 vehicles from Chris Loch. He has always done a fantastic job so I keep going back. He has always been super nice and great to work with. He referred me to Michael Massaro this time since Chris is now more into management. Michael was great to work with and spent time going over all of the great features of my new CRV. I am very appreciative of both of them. They were fun to work with too. I love my new CRV too but what keeps me coming back is the great service Chris has provided to me over the many years I have been a Honda customer. I will be back for my next vehicle for sure More

Napleton First Class customer service! New Honda Accord Matt Harkey & Rob Hamilton provided Fantastic, First Class customer service! We leased a new 2017 Honda Accord from Napleton Honda Loves Park IL. this Matt Harkey & Rob Hamilton provided Fantastic, First Class customer service! We leased a new 2017 Honda Accord from Napleton Honda Loves Park IL. this month. Rob & Matt were very helpful from start to finish. Our sales experience was like they rolled out the red carpet for us. Both Rob & Matt were extremely accommodating, Knowledgeable, informative and personable. This is the 4th vehicle we have purchased or leased from Napleton. Another Excellent experience and we will definitely recommend Matt, Rob and this dealership! More

Return customer We first worked with Casey about two years ago to purchase a used Honda for our daughter who needed reliable transportation to/from College six hours We first worked with Casey about two years ago to purchase a used Honda for our daughter who needed reliable transportation to/from College six hours away. Casey was fantastic to work with and met all of our needs and worked with us on a very fair price. Since then we have referred multiple customers to her and they have all been delighted. We returned recently to lease a Honda Accord, and again, Casey was a joy to work with. She and Sales Manager Chris worked hard on a great deal and scoured the region to find exactly the vehicle we wanted. They even provided a loaner for us until the vehicle arrived because we were without wheels. We cannot recommend them enough. Fair, honest, responsive, and just terrific to work with. More

New Accord purchase I purchased a used Accord from Shaun Corirossi this month and from start to finish my sales experience was first class. I have never experienced a sal I purchased a used Accord from Shaun Corirossi this month and from start to finish my sales experience was first class. I have never experienced a salesman who has been so personable with me. Great experience and will definitely return! More

HAPPY with our used car. We purchased a used vehicle and are very happy with it. Our salesman Jon was wonderful, and they did everything we asked for, We'll be back when we're We purchased a used vehicle and are very happy with it. Our salesman Jon was wonderful, and they did everything we asked for, We'll be back when we're ready to buy a new one. More

Excellent experience! One of the best car buying experiences I have had! Justin was an excellent sales representative that was knowledgeable and respectful. He went out of One of the best car buying experiences I have had! Justin was an excellent sales representative that was knowledgeable and respectful. He went out of his way to make sure I was completely satisfied with my purchase . I highly recommend Justin! More

Exceptional service I can't say enough about my sales person Florian!! He goes above and beyond to make sure the customer is happy! I bought my car with hail damage and F I can't say enough about my sales person Florian!! He goes above and beyond to make sure the customer is happy! I bought my car with hail damage and Florian made sure my car was taken care of right away! He picked my car up and brought me a loaner vehicle! He kept me updated during the process. Thank you so much Florian! More

Exceptional Sales Staff Just bought a new car from Dan Timmel and Jorge Rangel. Both of these gentlemen were very helpful in narrowing my search and answering technical ques Just bought a new car from Dan Timmel and Jorge Rangel. Both of these gentlemen were very helpful in narrowing my search and answering technical questions about the cars. Working with this dealership was a very positive experience for me, because the focus seemed to be on building a meaningful relationship with me (the customer) as opposed to pressuring me into buying a car. I have not encountered many other dealerships that have the interpersonal relationship aspect performing at this caliber. Initially the lot didn't have the car I wanted. Jorge went the extra mile and not only found a car with the color I wanted, but he found one tailored to my exact specifications. He had this car delivered to me in less than a week! The transaction itself was seamless. Staff was very well organized and I was in and out with my new car before I knew it. Napleton Honda will be the first dealership I go see when I need a new car again in the future. More

Mike Massaro is the BEST We have had the pleasure of working with Mike Massaro for over 15 years. He is an upfront and honest salesman. He has a great sense of humor to go a We have had the pleasure of working with Mike Massaro for over 15 years. He is an upfront and honest salesman. He has a great sense of humor to go along with his vast knowledge of the cars he sells. Mike offers options for his customers which fit their lifestyles and budgets. In addition to the new 2017 CRV we also got a 2017 Mercedes Benz E Class. He made the purchasing experience easy to understand. He always delivers on what he says. He knows how valuable his customers' time is. He works very well with the entire staff at Napleton Auto Group in Loves Park. We value Mike for his sales skills and have grown to call him our friend. More

Great experience, we were looking for a used Nissan Murano. Mike Massaro our sales person listened to our needs, good test drive and paperwork went smoothl experience, we were looking for a used Nissan Murano. Mike Massaro our sales person listened to our needs, good test drive and paperwork went smoothly. Only issued was buying on a holiday, the transaction takes longer because banks are closed...none's fault, just be prepared to spend more time. Courteous and knowledgeable was a plus. More