Napleton AutoWerks of Loves Park

New Accord purchase I purchased a used Accord from Shaun Corirossi this month and from start to finish my sales experience was first class. I have never experienced a sal I purchased a used Accord from Shaun Corirossi this month and from start to finish my sales experience was first class. I have never experienced a salesman who has been so personable with me. Great experience and will definitely return! More

HAPPY with our used car. We purchased a used vehicle and are very happy with it. Our salesman Jon was wonderful, and they did everything we asked for, We'll be back when we're We purchased a used vehicle and are very happy with it. Our salesman Jon was wonderful, and they did everything we asked for, We'll be back when we're ready to buy a new one. More

Excellent experience! One of the best car buying experiences I have had! Justin was an excellent sales representative that was knowledgeable and respectful. He went out of One of the best car buying experiences I have had! Justin was an excellent sales representative that was knowledgeable and respectful. He went out of his way to make sure I was completely satisfied with my purchase . I highly recommend Justin! More

Exceptional service I can't say enough about my sales person Florian!! He goes above and beyond to make sure the customer is happy! I bought my car with hail damage and F I can't say enough about my sales person Florian!! He goes above and beyond to make sure the customer is happy! I bought my car with hail damage and Florian made sure my car was taken care of right away! He picked my car up and brought me a loaner vehicle! He kept me updated during the process. Thank you so much Florian! More

Exceptional Sales Staff Just bought a new car from Dan Timmel and Jorge Rangel. Both of these gentlemen were very helpful in narrowing my search and answering technical ques Just bought a new car from Dan Timmel and Jorge Rangel. Both of these gentlemen were very helpful in narrowing my search and answering technical questions about the cars. Working with this dealership was a very positive experience for me, because the focus seemed to be on building a meaningful relationship with me (the customer) as opposed to pressuring me into buying a car. I have not encountered many other dealerships that have the interpersonal relationship aspect performing at this caliber. Initially the lot didn't have the car I wanted. Jorge went the extra mile and not only found a car with the color I wanted, but he found one tailored to my exact specifications. He had this car delivered to me in less than a week! The transaction itself was seamless. Staff was very well organized and I was in and out with my new car before I knew it. Napleton Honda will be the first dealership I go see when I need a new car again in the future. More

Mike Massaro is the BEST We have had the pleasure of working with Mike Massaro for over 15 years. He is an upfront and honest salesman. He has a great sense of humor to go a We have had the pleasure of working with Mike Massaro for over 15 years. He is an upfront and honest salesman. He has a great sense of humor to go along with his vast knowledge of the cars he sells. Mike offers options for his customers which fit their lifestyles and budgets. In addition to the new 2017 CRV we also got a 2017 Mercedes Benz E Class. He made the purchasing experience easy to understand. He always delivers on what he says. He knows how valuable his customers' time is. He works very well with the entire staff at Napleton Auto Group in Loves Park. We value Mike for his sales skills and have grown to call him our friend. More

Great experience, we were looking for a used Nissan Murano. Mike Massaro our sales person listened to our needs, good test drive and paperwork went smoothl experience, we were looking for a used Nissan Murano. Mike Massaro our sales person listened to our needs, good test drive and paperwork went smoothly. Only issued was buying on a holiday, the transaction takes longer because banks are closed...none's fault, just be prepared to spend more time. Courteous and knowledgeable was a plus. More

Smooth experience Loves Park made leasing my new car very smooth and easy! Mike and Rob were very helpful and made the process easy. They worked hard to make sure I cou Loves Park made leasing my new car very smooth and easy! Mike and Rob were very helpful and made the process easy. They worked hard to make sure I could get my new car quickly and at a good price. More

Excellent staff This is my second time buying a new car at Napletons, Florian was my salesman and he met all of my needs.He spent quality time with my husband and I t This is my second time buying a new car at Napletons, Florian was my salesman and he met all of my needs.He spent quality time with my husband and I to make sure we were happy! Chris Loche also went above and beyond to make our experience perfect!! Thank you Nate for explaining everything to us!! I recommend Napletons and their staff. More

Great Dealership and Service Dept. Napleton Honda LP by far has the best service dept. Bought my 2009 Honda Accord there because they were competitive in price. Everyone in the service Napleton Honda LP by far has the best service dept. Bought my 2009 Honda Accord there because they were competitive in price. Everyone in the service dept. is outstading. I've worked with Russ Burkhart the last few years and he is exceptional! Always honest and upfront. I have never felt like I was being taken advantage of because I was a woman. He went over and above to get me a loner car when my car needed a new transmission. And my car was repaired quickly. I'm a Napleton Honda cheerleader!!! More