Napleton AutoWerks of Loves Park

5 Audis! Tim is a real professional. His sales approach is honest and straight forward. He's helped me buy 5 Audi's and 1 Mercedes! I'm sure he'll sell me my n Tim is a real professional. His sales approach is honest and straight forward. He's helped me buy 5 Audi's and 1 Mercedes! I'm sure he'll sell me my next as well. More

Amazing customer service Best sales expiriance overall And amazing Customer service Highly recommended. Warm and friendly environment. Also great post sale customer service. Best sales expiriance overall And amazing Customer service Highly recommended. Warm and friendly environment. Also great post sale customer service. Go get your car there! More

Best Car Buying Experience Leased my CLA from Napleton Mercedes Loves Park. Tim Hayes offered a fantastic deal, and the process was smooth and easy. He is very knowledgeable, he Leased my CLA from Napleton Mercedes Loves Park. Tim Hayes offered a fantastic deal, and the process was smooth and easy. He is very knowledgeable, helpful, and he was prepared so it wasn’t long before I was out enjoying my new car! Will continue to recommend him to friends and family. More

A True Car Enthusiast!! Highly recommend dealing with Tim as he loves Audi’s as much as I do. Will definitely be doing business again on my next Audi purchase! Highly recommend dealing with Tim as he loves Audi’s as much as I do. Will definitely be doing business again on my next Audi purchase! More

The best service I live in Florida , and i buy a lot of cars, but I get my Mercedes and porches from tim at napleton. He always has my best interest in mind, nobody h I live in Florida , and i buy a lot of cars, but I get my Mercedes and porches from tim at napleton. He always has my best interest in mind, nobody has ever beaten his deals, and I know he looks out for me. He doesn’t want to sell me a car, he wants to sell me all my cars, and thats why I’m loyal to him. More

Awesome People who will work for you I just moved up here from Florida and of course the snow got to me being that I was driving an Accord Hybrid I decided to change cars. I contacted Nap I just moved up here from Florida and of course the snow got to me being that I was driving an Accord Hybrid I decided to change cars. I contacted Napleton Honda and was contacted by Vanessa the next day. I was out of town but as soon as I go back the next day I visited the dealer. I was introduced to Ryan who showed me the CR-V based on what I wanted. He sold me on the car. Immediately we started the process but wasn't sure I would get approved because my credit was not the best. The group was involved from managers to sales reps and finance were working for me. Unfortunately I was not approved for the CRV but was approved for the 2018 HR-V EX. I could not be happier with the car. If you are looking to get a new car I definitely would suggest Napleton Honda they are excellent and will work for you on your behalf and will get u in a car. More

Great people and a amazing experience I recently had some life changes and was shopping for a smaller car. Jim Schaffer and John Vang stepped right in to help me as soon as I walked in th I recently had some life changes and was shopping for a smaller car. Jim Schaffer and John Vang stepped right in to help me as soon as I walked in the door. They never made me feel pressured or rushed and they answered all of my questions and concerns, no matter how small. I was so thankful to Jim and John for helping me out and making it a very pleasant and painless experience. Of all the car purchases within my lifetime, this one was number one, hands down. More

Great purchase experience. I recently took delivery of my second new car purchase at Napleton's. Mike Massaro was my salesman in both purchases. I really appreciate Mike for hi I recently took delivery of my second new car purchase at Napleton's. Mike Massaro was my salesman in both purchases. I really appreciate Mike for his knowledge of the vehicles and his sense of humor. He makes buying a new vehicle a real fun experience. Once I made the decision to purchase my new odyssey he had all the paperwork and car ready for delivery in less than two hours. Cary in service was also very helpful in maintaining my previous vehicle. When the time comes to purchase a new vehicle I will definitely be back. More

great service it was an emergency visit to napleton autowerk but I had no choice I met up with my jaguar service advisor and you could tell the whole dealership had it was an emergency visit to napleton autowerk but I had no choice I met up with my jaguar service advisor and you could tell the whole dealership had a lot going on I guess it being the end of the month is a big deal. but he handled it well he greeted me with a smile and said he would be right with me got to me in a timely manner and helped me set my gps for a trip I was taking. on the way out I saw my old Mercedes advisor mr cary proper he was always the best More

Best salesman ive ever experienced I recently purchased a 2013 honda accord sport from napleton honda in loves park and from the moment I started the deal at the lot to the time they ha I recently purchased a 2013 honda accord sport from napleton honda in loves park and from the moment I started the deal at the lot to the time they handed me the keys I had nothing but fantastic experiences with Matt harkey who did everything from come in on his day off to stay late to make sure this deal went as smooth as it could in my time frame that I needed, Jim schaffer jumped through about every hoop and hurdle that he had to in order to make sure that I got a good car within my budget went through and answered any questions I had and went into a lot of detail even got me approved for a full coverage warranty on the car so I have piece of mind, and last but not least Rob hamilton who was the man behind the scenes running all my paper work and information and considering how tight of a budget and time line I gave these guys they worked there magic if you buy you next car here I would 100% suggest you go to Matt here with treat you right. More