Napleton AutoWerks of Loves Park

Excellent experience John exceeded all of my expectations when I came in to buy a vehicle. When I told him I needed a vehicle ASAP he found exactly what fit my needs and John exceeded all of my expectations when I came in to buy a vehicle. When I told him I needed a vehicle ASAP he found exactly what fit my needs and made it a very painless experience. I will be recommending John to family and friends in the future. More

Simple and easy transaction Tim was very easy to deal with on the purchase of my Mercedes-Benz SUV. Told him what I wanted and he took care of the rest. He went above and beyond Tim was very easy to deal with on the purchase of my Mercedes-Benz SUV. Told him what I wanted and he took care of the rest. He went above and beyond to make it as easy as possible on me. More

Charlie was fantastic! I’ve never had such great customer service at a car dealership before. From the moment I walked thru the door all the way up until I drove off in my b I’ve never had such great customer service at a car dealership before. From the moment I walked thru the door all the way up until I drove off in my beautiful new car I was treated with the upmost respect, and felt like I had really been taken care of. Charlie had talked to me prior to my visit, and let me know that not only was I in great hands but that if I trusted him he would find me exactly what I wanted, and he did! I’ve bought and traded in so many cars over the years and dealt with so many dealerships, but I truly can say that I won’t be going anywhere else ever again. They certainly went above and beyond and gained a customer for life! More

New Car!! Charlie and Vanessa made sure I got the best car in my budget that I completely loved. So much technology on the car and Charlie has answered every qu Charlie and Vanessa made sure I got the best car in my budget that I completely loved. So much technology on the car and Charlie has answered every question. If you need a vehicle Charlie and Vanessa are the ones to call! More

Easy and no pressure First off I love my new Honda CRV. Justin was very interested to my wants and expectations. I would have to say this was my best car buying experien First off I love my new Honda CRV. Justin was very interested to my wants and expectations. I would have to say this was my best car buying experience ever. I have been recommending Justin to all my friends and family. More

Outstanding experience We enjoyed working with Charlie and Napleton. The experience was very casual but also informative. Charlie's knowledge of the products was impressiv We enjoyed working with Charlie and Napleton. The experience was very casual but also informative. Charlie's knowledge of the products was impressive. I felt the level and method of communication was perfect - I will definitely recommend Charlie and Napleton in the future. More

Great experience during my recent purchase Charlie was a wealth of knowledge and very tenacious in getting me the vehicle that I wanted. I was looking for a high end CPO F-Type R and Charlie wa Charlie was a wealth of knowledge and very tenacious in getting me the vehicle that I wanted. I was looking for a high end CPO F-Type R and Charlie was able very knowledgeable and easy to work with. Even though we buy cars every year or two, I'm not one who cares to go through the whole car buying process but Charlie made everything run smoothly. When you're spending a lot of money, you definitely want it to be and informative, fun, and quick process and that was my experience with Charlie. More

Working with Tim Hayes makes everything easier and better. Tim has continued to be a dynamic resource from our initial encounter and proven to be an asset - not only to the dealership, but to all those who lu Tim has continued to be a dynamic resource from our initial encounter and proven to be an asset - not only to the dealership, but to all those who lucky ebough to come in contact with him. 5 stars im all categories. More

Great experience as always I have purchased 5 vehicles from this dealership and have always had great service. Charlie is very easy to work with, knowledgeable of the products a I have purchased 5 vehicles from this dealership and have always had great service. Charlie is very easy to work with, knowledgeable of the products and attentive. I recommend Napletons to everyone and will continue to purchase from them. More

Excellent customer service! Great at returning calls. Let's you know he cares. Outstanding in every way will always do repeat business with again! Thank you for everything! Great at returning calls. Let's you know he cares. Outstanding in every way will always do repeat business with again! Thank you for everything! More