Napleton AutoWerks of Loves Park

Excellent service I came in looking for a new car and Ryan was the first to approach me. He was so kind and very helpful in finding me what I was looking for. I have ne I came in looking for a new car and Ryan was the first to approach me. He was so kind and very helpful in finding me what I was looking for. I have never been so pleased with a car salesman. Ryan made looking for a new car such a great experience! More

Maintanence and sales personal So far I have owned a half a dozen Honda’s in my lifetime. more recently I purchased a couple vehicles through sales representative Luis Pena He is So far I have owned a half a dozen Honda’s in my lifetime. more recently I purchased a couple vehicles through sales representative Luis Pena He is well versed and very open when it comes to negotiating the sale of vehicles. His friendly demeanor made this a pleasant experience for my wife and I . More

Amazing car buying experience Matt Harkey is an amazing sales associate and I highly recommend anyone who is looking for a new car to go see Matt. He truly cares and makes sure you Matt Harkey is an amazing sales associate and I highly recommend anyone who is looking for a new car to go see Matt. He truly cares and makes sure you find the right vehicle for your family. Matt’s service to your family doesn’t stop after you buy a car, he continues to help you with any questions and concerns you have after purchasing a car. Matt truly goes above and beyond for his customers. More

New purchase I had the best experience at Napleton purchasing my new CRV. I was going to go back to where I purchased my Civic, but was given Casey's name & said I had the best experience at Napleton purchasing my new CRV. I was going to go back to where I purchased my Civic, but was given Casey's name & said why not give it a try. I set up the appointment for a test drive & i m so glad I did. My last car purchase was 2002, so needless to say, car technology has changed. Casey showed me so much of what the car does, my head was spinning. I told her I wanted to think about it & wasn't going to buy that day. What impressed me was she asked, when could she get back in contact with me. I felt no pressure at all. Well, few weeks later, I was driving my new CRV & I'm very happy with it. Casey said if I had any questions, come back & she would go over whatever I needed & have taken her up on that several times. That's what I call great customer service. Napleton is very lucky to have Casey on their team. Thank you Casey & Napleton. More

Great Dealer, Great People!! I reached out to Napleton Autowerks about a certified preowned Mercedes they had in stock and I have to say the entire process was awesome. Vanessa wa I reached out to Napleton Autowerks about a certified preowned Mercedes they had in stock and I have to say the entire process was awesome. Vanessa was helpful in connecting me with Charlie who then discussed the vehicle with me, went and confirmed it was still there and available, and had it pulled up front ready to go when I got there. From beginning to end the buying process was smooth and relaxed and I went home with my very first Mercedes Benz. Will definitely be calling them when I am ready for my first new one! More

Best Salesman Didn’t take very long to see that Justin Reid knows his stuff. He was super knowledgable and very professional in the way he worked the deal with my w Didn’t take very long to see that Justin Reid knows his stuff. He was super knowledgable and very professional in the way he worked the deal with my wife and I. Very happy to have found a dealership with a great salesman that we can trust and always get the best deal and great delivery. Kevin K. More

Personalized and Reliable Service Justin’s detailed knowledge of the types of cars I was interested in was very impressive. He made sure that I not only left with the car I wanted but Justin’s detailed knowledge of the types of cars I was interested in was very impressive. He made sure that I not only left with the car I wanted but that I also got every additional feature that suited my personal needs. More

2 personal cars and 2 referrals all happy Luis listened to my every request. He is on your side and is the only person I’ll buy a car from! He has been great to those whom I referred to him! Luis listened to my every request. He is on your side and is the only person I’ll buy a car from! He has been great to those whom I referred to him! Tammy always has a moment to make sure everything’s taken care of and she’s been easy to reach and quick to make things right with my car! More

Great Experience My husband and I had a great experience working with Shaun while purchasing my new car. Shaun was helpful and genuinely concerned with helping us find My husband and I had a great experience working with Shaun while purchasing my new car. Shaun was helpful and genuinely concerned with helping us finding the best vehicle to fit our family’s needs. We appreciated his patience walking us through the process step by step while answering all our questions and addressing any concerns. We would refer any of friends to see Shaun. More

Lease of Honda 2016 with Luis Pena Luis is wonderful. He has always watched out for our needs and his honesty has always been appreciated. He keeps us in mind for future cars and reach Luis is wonderful. He has always watched out for our needs and his honesty has always been appreciated. He keeps us in mind for future cars and reaches out to us when there is a vehicle that might be worth looking into. More