Napleton AutoWerks of Loves Park

Great Everyone there was very helpful and Helped me find exactly what I was looking for within the price range I had. Highly reccomend this place Everyone there was very helpful and Helped me find exactly what I was looking for within the price range I had. Highly reccomend this place More

He called me back! You could tell they wanted my business. That was very refreshing. They called me back when they said they would. They took pictures and looked up d You could tell they wanted my business. That was very refreshing. They called me back when they said they would. They took pictures and looked up data. They even went to bat to get a missing key and head rests from the previous owner to complete the deal. Quick, easy, friendly, and a good deal! Thank You! More

UNINSURED DRIVER ** Luke Mitchell made the best of our bad situation( Uninsured driver totaled our van ) A great buying experience !!! Love the Honda van Luke Mitchell made the best of our bad situation( Uninsured driver totaled our van ) A great buying experience !!! Love the Honda van. When we need another vehicle, we know where to come. More

Purchase of Honda CRV My wife and I had an excellent experience with our salesperson Casey. She was fair in the negotiations and treated us with respect. Casey followed up My wife and I had an excellent experience with our salesperson Casey. She was fair in the negotiations and treated us with respect. Casey followed up after the sale which was very impressive as well. I would recommend this dealership to anyone and especially the salesperson that we don't with. By the way Honda was not one of the choices on the make a vehicle below so I chose something else More

Good experience Casey was smooth, pleasant, and nice to work with. Once we saw she cared about us, we knew we could trust her. We felt very comfortable. Casey was smooth, pleasant, and nice to work with. Once we saw she cared about us, we knew we could trust her. We felt very comfortable. More

Audi Q7 Lease Napleton Autowerks has a TOP NOTCH sales, service, financial and management team that hands down beats any dealership in the region. The staff are pr Napleton Autowerks has a TOP NOTCH sales, service, financial and management team that hands down beats any dealership in the region. The staff are professional, knowledgeable and personable making a potentially stressful purchase easy and enjoyable! This is my second round of leased vehicles with Napleton Autowerks totaling 6 vehicles and I plan for a third in three years. More

Great experiece Florian did a fantastic job from start to finish. It was seamless and one of the best experiences we have had puchasing a vehicle from the dealership. Florian did a fantastic job from start to finish. It was seamless and one of the best experiences we have had puchasing a vehicle from the dealership. I would highly recommend anyone who is looking to purchase a Luxury vehicle to reach out to Florian. More

Only Napletons for us! We bought our 2015 Civic from Napletons in April of 2015 and Luis Pena was our amazing sales professional. We only get our civic serviced there as we We bought our 2015 Civic from Napletons in April of 2015 and Luis Pena was our amazing sales professional. We only get our civic serviced there as well as our used Odyssey and always receive great service from Tammy Morris. Only planning on getting vehicles from Napletons going forward. Great service from a great team and obviously great vehicles! More

Great Customer Service Hello, In the past I dread buying cars and I must say shaun was not only insightful but actually was easy going and I never once felt any pressure. He Hello, In the past I dread buying cars and I must say shaun was not only insightful but actually was easy going and I never once felt any pressure. He took time on his day off to make sure I was comfortable with all the controls and just a amazing person. Thank you shaun for everything! More

happy with the experience so, my schedule is extremely challenging. to be honest I don't have a ton of free time to look for cars. I did my research online comparing all the ma so, my schedule is extremely challenging. to be honest I don't have a ton of free time to look for cars. I did my research online comparing all the makes and models. I decided on a Honda CRV-EXl. I immediately reached out to several dealerships for competitive quotes. I went to Napelton based on proximity. however, it was clear they were there to make my experience as easy as possible. Ryan greeted us at the door. we sat down, took basic information, asked me what I was looking for and started searching. we reviewed inventory on lot. I didn't care for what was there. Ryan asked me what I would like, and then committed to find it. he told me they would locate in the next few days, Napelton negotiated on price. i showed them what the competition was willing to do, and they stepped up, and a deal was had very easy. I felt like I got value, without spending a ton of time to accomplish. within a few days I was notified the car was in, and arranged to come in the following Saturday afternoon. all in I spent a total of 4 hrs between the 2 visits. way better than past experiences I had with other dealerships. I will buy my next car from Napelton. 1 observation - down below in drop box where it says vehicle brand purchased or considered, it only offers audi, jag, benz, I bought a Honda - not on drop down. More