Napleton AutoWerks of Loves Park

Excellent service I had a great experience in buying the car from this dealership the staff goes out of the way to help...specially Charlie and Tim answered all of my q I had a great experience in buying the car from this dealership the staff goes out of the way to help...specially Charlie and Tim answered all of my questions patiently and helped me through the process. More

Great experience. Honest, fair and professional. They go the extra mile and making sure you have the right vehicle for yourself and your family. No scams. No BS. Just g Honest, fair and professional. They go the extra mile and making sure you have the right vehicle for yourself and your family. No scams. No BS. Just good business. More

Thanks for a great car-buying experience! Are used to hate buying a new car I would rather give birth. Buying my car at Napleton’s. was the best experience I’ve ever had in buying a vehicle, Are used to hate buying a new car I would rather give birth. Buying my car at Napleton’s. was the best experience I’ve ever had in buying a vehicle, thank you so much! More

2018 Audi S5 Sportsback We observed the above auto and Florian at the Cherry Valley Auto Show. We were very impressed with both the looks of the car and the knowledge of sai We observed the above auto and Florian at the Cherry Valley Auto Show. We were very impressed with both the looks of the car and the knowledge of said auto by Florian. Were able to touch base with Florian again at the dealership and again were impressed in the test drive of the Audi and again Florian's knowledge. He and Tim worked well with us on pricing and we left the same day with a new Audi. You will really need to ask again later on, after we have had a chance to really enjoy the car. The Farrs More

New Audi A5 sportback This is my fourth Audi I have purchased. The cars are wonderful. I planned to buy another A4 and was looking for a PCO (pre certified car). I talked w This is my fourth Audi I have purchased. The cars are wonderful. I planned to buy another A4 and was looking for a PCO (pre certified car). I talked with Gary Heckman and asked him to recommend someone who was here to talk with about purchasing a car. He recommended Justin, and I was very happy with how the process went. He listened to what I was interested in purchasing; we discussed safety features that I was interested in having on the car; and then discussed options. He showed me the dealer used pre certified A5 sportback that was on the lot as well as the new A4. The process went smoothly and I never felt pressured. I feel that they were honest and upfront and that I received a fair price. Overall, it was a very good experience. This is the third Audi that I have purchased from Audi Napleton. More

Casey is a wonderful asset to my world. She has consistently put me in a new leased vehicle with almost zero effort on my part. Wherever she goes me and my cars will follow. She recently put She has consistently put me in a new leased vehicle with almost zero effort on my part. Wherever she goes me and my cars will follow. She recently put me I. A brand new Mercedes Benz and I love it. But I trust her so much that if she told me this Pinto was perfect for me, I’d probably be driving that instead Xoxoxo More

Great knowledge of the history and features of Honda cars! I want to express my gratitude for those all involved in my new purchase, a Honda Accord. I signed a contract back in 2014 up in Minnesota. At that ti I want to express my gratitude for those all involved in my new purchase, a Honda Accord. I signed a contract back in 2014 up in Minnesota. At that time, I tested a 2014 Honda Accord. Loved it, but I could not fit it into my budget. i arrived at Napleton to check out my options. I wanted to lease a 2018 Honda Accord. Mike Massaro was referred by Colton from the internet services I checked out a few days ago. With the great experience I had with my lease and taking great care of the car I was entrusted with; I am very thankful that another person took care of the car they had leased, to which is my car now! Michael directed me through a safety course on the new Accords, tailored by Michael’s many years of knowledge of the Honda cars and what each one has to offer. He is one of the best I have ever encountered at a dealership. And we all don’t like going to them. But, Michael gave me a new view of what it takes to be a car salesman with a special touch of care, developed by years of expience!! Great job Michael for directing me through my thoughts that I could not put down on paper! Also a great shout out to Nate Blaser for the small talk during the contract signing! Thank you for sharing a bit of history of your life! Over all, WOW! I couldn’t be happier on my new purchase! Well, maybe a brand new one would of tipped the scale! Thank you for your time, much appreciated!!! Michael C. More

Great Experience We had a great experience at the Napleton Loves Park Honda. Luke was fantastic. Chris worked out a wonderful deal. The entire team was responsive, car We had a great experience at the Napleton Loves Park Honda. Luke was fantastic. Chris worked out a wonderful deal. The entire team was responsive, caring and terrific. More

Amazing customer service! Casey is one of a kind!! First of all, your dealership is VERY lucky to have a person like Casey working for you! My husband and I have leased 2 cars from Casey, and every tim First of all, your dealership is VERY lucky to have a person like Casey working for you! My husband and I have leased 2 cars from Casey, and every time I see her I am amazed at how much she personalizes her service. She always makes herself available to help if needed, whenever I stop by the dealership just to get a car wash, or to ask a simple question, she stops what she’s doing to give me a hug, ask’s how my family and I are doing, how I’m liking the car and if there’s anything we need, and always calls me by my name( which is definitely impressive, given how unique my name is)! In fact, Casey’s excellent customer service is so hard to find, I asked her if I can still buy cars from her when we move to Oregon!😀 Not only is she great with customer service, I am glad I got to meet her! She’s genuine, caring, helpful, and the kind of person you want to stay in touch and have coffee with!! Casey goes above and beyond and always makes us feel like we’re VIP’s! I think your dealership made a wise decision to promote her to management at the new location! More

Gear car and sales person Very helpful and worked with me well on trade in. Also mage sure I was taken care of from beginning to end. Well def recommend Casey to anyone looking Very helpful and worked with me well on trade in. Also mage sure I was taken care of from beginning to end. Well def recommend Casey to anyone looking to shop for a new or used car. More