Napleton AutoWerks of Loves Park

buying 2015 Ford Escape Matt Harker made my whole experience of buying this car a pure pleasure. He is very personable and made me very comfortable from the start. And Nate i Matt Harker made my whole experience of buying this car a pure pleasure. He is very personable and made me very comfortable from the start. And Nate in financing completed the process just as smoothly. I enjoyed working with both of these guys. Very professional. I will recommend Matt highly to anyone I know looking for a new or used vehicle. Thank you Mapleton fir hiring the best. CYNTHIA OLSON More

Wife's new car My wife has wanted a Honda Pilot for years and Casey at Napeltons made that happen. She was one of the most professional, personable and funny saleswo My wife has wanted a Honda Pilot for years and Casey at Napeltons made that happen. She was one of the most professional, personable and funny saleswomen I have ever met. I will be recommending Casey and your dealership to all our friends and family! More

Happy with my purchase Shaun was great to work with. He isn’t pushy and I believe him when he says he doesn’t want to sell me a car I’m not completely happy with. I absolute Shaun was great to work with. He isn’t pushy and I believe him when he says he doesn’t want to sell me a car I’m not completely happy with. I absolutely love my car and am also happy with the price I got it for. My only complaint would be their lack of inventory for what I was looking for. They only had one car in the model I wanted and it was the previous year. But it only took them 3 days to locate and deliver the car I wanted in the color I wanted. Car buying is stressful and when you are paired with a sales person you don’t trust it becomes unpleasant but Shaun made everything easy. Once my car arrived, Shaun took time to sit in the car with me to show me how some of the electronics worked which I appreciated. I also appreciated Rob working with us to keep my business local. More

Great Place! I have been working with John Pokorny and Josh Mansavage and they both made it an easy and pleasant experience! I am getting into my new car tomorrow I have been working with John Pokorny and Josh Mansavage and they both made it an easy and pleasant experience! I am getting into my new car tomorrow morning! More

Helpful and Caring I leased a 2018 Civic and both Luis and Rob were very helpful and both worked hard to get exactly what I needed. Would 10/10 recommend. I leased a 2018 Civic and both Luis and Rob were very helpful and both worked hard to get exactly what I needed. Would 10/10 recommend. More

Excellent Customer Service John was phenomenal. This has been the best overall car-buying experience that I've had. The sales staff was knowledgeable, friendly, and not overbea John was phenomenal. This has been the best overall car-buying experience that I've had. The sales staff was knowledgeable, friendly, and not overbearing or pushy. I would most definitely recommend John to others. More

New Purchase....Helped Make My Daughters Dream Come True! We had an amazing experience with both Charlie Kall and Justin Reid on the purchase of a 2018 Mercedes CLA. They both went above and beyond to not onl We had an amazing experience with both Charlie Kall and Justin Reid on the purchase of a 2018 Mercedes CLA. They both went above and beyond to not only give us the best price of any Mercedes dealer in the Chicagoland area, but they also got us the exact car of my daughter's dream in time to surprise her for her Birthday Party. A previous dealer purchase fell through the day before my daughter's party and these guys did everything they could to save the day and got us an unbelievable car at an unbeatable price. They even supplied a Big Red Bow to put on the car for her Birthday Party! Justin had my daughter visit the dealership the following week and spent the time to go over all the features of the car with her. It doesn't get any better than these two gentlemen; caring, professional, courteous, knowledgeable and HONEST! Thank you again for saving the day and making my daughter's Birthday one we will never forget!! More

Courteous-informative-no pressure No doubt about it...we are a Honda family..civics,crvs and our most recent acquisition a Honda Ridgeline. Matt Harkey was over the top with informati No doubt about it...we are a Honda family..civics,crvs and our most recent acquisition a Honda Ridgeline. Matt Harkey was over the top with information and was a big help in our decision. When Matt had a day off and I needed information Chris Loch filled in the blanks. The deal was sealed when Matt and Chris arranged a wheel swap that enhanced the look of our new Honda Ridgeline. More

New purchase Jorge Rangel, John Vandy and Larry Hansen were very courteous and professional. John explained in great detail the navigation system, all areas of our Jorge Rangel, John Vandy and Larry Hansen were very courteous and professional. John explained in great detail the navigation system, all areas of our new car. Jorge was very positive. Larry handled the paperwork and everything went smooth. We will definitely recommend this dealership. Our new car runs smooth, husband loves the gadgets. We are very happy. Roy and Paulette Fagan More

The Hottest Honda Accord 2018 Touring in Rockford, ILLINOIS We had the best experience with Matt Harkey, Chris and Jorge EVER! They were so accommodating in all of our needs when purchasing our 4th honda vehicl We had the best experience with Matt Harkey, Chris and Jorge EVER! They were so accommodating in all of our needs when purchasing our 4th honda vehicle after driving our 2004 Accord with 140,000 miles. We would call or text Matt with all of our concerns,questions and he was very prompt and efficient. He made the experience very relaxed and enjoyable. I know we were treated fairly when negotiating the price for our top notch 2018 gorgeous Honda Accord 2018 Touring 2.0!!! Such a wonderful ride when going to Bay Village to visit my daughter. Paul and I love all the updated features, accesories,and safety features. So pretty and drives like a dream! Thank you for a WONDERFUL Honda experience. You are all the best guys ever! More