Napleton AutoWerks of Loves Park
Loves Park, IL
Filter Reviews by Keyword
By Type
Showing 760 reviews
Great buying experience I came in and checked out the new 2018 Honda Pilot. My salesman at Napelton Honda was Florian. He took us for a test drive and explained the cars feat I came in and checked out the new 2018 Honda Pilot. My salesman at Napelton Honda was Florian. He took us for a test drive and explained the cars features. I told him I would think about it and let him know. In the meanwhile I visited few other dealerships in Chicago as well. Once I found the lowest price I decided to go back to Napelton and see Florian. I figured it would be fair to go back and give him a chance to match the price. I wanted to buy a car from them because they were my local dealer. Florian talked with his supervisor and they decided that they would match the price. They didn’t have the car I wanted in stock but they did end up finding one. I would definitely buy a car from them again More
Best sales experience Being a local resident Napleton’s was an intimidating store due to the high end cars. I would walk through the lot and check them out at times, but ne Being a local resident Napleton’s was an intimidating store due to the high end cars. I would walk through the lot and check them out at times, but never felt compelled to purchase from them as they seemed uninterested in me as a buyer. Until recently. I just so happened to get transferred to Casey when I called to question the price of a vehicle and I got way more than what I expected. She was inviting, patient and answered all of my questions. I will always check with her when I’m ready to purchase any vehicles, as this was the most pleasant sales experience I’ve ever had. Nate Blaser was also the easiest and nicest finance person I’ve dealt with! Two thumbs way up for my Napleton’s crew! More
Awesome buying experience So happy with my Audi Q5. Charlie Kall was excellent! I recommend them highly. I’m from Wisconsin and the only time I went to the dealership was to So happy with my Audi Q5. Charlie Kall was excellent! I recommend them highly. I’m from Wisconsin and the only time I went to the dealership was to pick up the car. It was quick and easy and most importantly painless. More
Vehicle Service No one gets up in the morning wanting to have their vehicle serviced. That said there are some who make this experience less painful, Tammy with Naple No one gets up in the morning wanting to have their vehicle serviced. That said there are some who make this experience less painful, Tammy with Napleton Honda in Loves Park always has a smile and is always personable. I have and will continue to recommend her and Honda service to my friends and family! More
Great experience! I waked into the dealership without a particular vehicle in mind, but I had a clear idea of what I wanted as far as power, agility, features and price I waked into the dealership without a particular vehicle in mind, but I had a clear idea of what I wanted as far as power, agility, features and price point. Charlie was fantastic to work with. He patiently answered all my questions and ultimately put me behind the wheel of the perfect vehicle for me. This is my first Audi purchase and I couldn’t be more excited to drive this car! More
Awesome Place! Was helped and found the perfect car! Awesome sales team, Luis Pena was a fantastic help! Would recommend 100% to any friends and family in the market Was helped and found the perfect car! Awesome sales team, Luis Pena was a fantastic help! Would recommend 100% to any friends and family in the market for a vehicle! More
New Accord Victor, Jim, and Vanessa made the transaction a quick easy experience. I fell in love with the Accord as soon as I saw it. My first purchase by myself Victor, Jim, and Vanessa made the transaction a quick easy experience. I fell in love with the Accord as soon as I saw it. My first purchase by myself and they were able to get it done! Great dealership. I even referred my Grandpa who bought one as well More
Very Knowledgeable Salesperson We replaced our 2015 Odyssey with a 2018. Our sales representative, Ryan Wagner, was very professional. His demonstration of the driver assistance tec We replaced our 2015 Odyssey with a 2018. Our sales representative, Ryan Wagner, was very professional. His demonstration of the driver assistance technology is what sold us on this new car. Ryan quickly answered all my emails and questions. We bought our previous Odyssey from Napleton's and have been happy with this dealership and would recommend it to others. More
Was great I called in and talked to Colten about a truck my husband was looking at he was helpful and was able to answer all my questions. Later that week we pu I called in and talked to Colten about a truck my husband was looking at he was helpful and was able to answer all my questions. Later that week we purchased with Shawn he was a very nice and easy to work with. More
Our Experience Josh had reached out to us and we worked up with John and Chris on all the pricing on the CRV that we wanted! We ended up buying our new CRV here inst Josh had reached out to us and we worked up with John and Chris on all the pricing on the CRV that we wanted! We ended up buying our new CRV here instead of Janesville, our experience was very pleasant me and my wife love our CRV! More