Napleton AutoWerks of Loves Park

Where do I start? ! I am forever grateful to John Azpuru. To be short- I spoke with 10 dealers in 3 states and they all told me I could not get the CRV I wanted. Well, ! I am forever grateful to John Azpuru. To be short- I spoke with 10 dealers in 3 states and they all told me I could not get the CRV I wanted. Well, John said he could (I did not believe it!) and sure enough, he texted me a day later and said he could get one! Then he kept in touch with me every step of the way. I still can't believe how much he did to help me find the perfect car for my older father in law. In fact, the entire process was awesome. Our salesmen, Christopher Woods, who handled the paperwork was fantastic. Then I bought a cargo liner and instead of just handing it to me, the gentleman in Service who sold it to me walked it to the car and put it in. Even the young lady at the reception desk was super nice! Just a fantastic experience! I cannot thank John and his team enough....they made me and my father in law's weekend!! More

They are a great dealer to work with. Very easy not pushy. Also they will work with you on the prices of there vehicles. Tony was my salesman and he did a fantastic job. 5 star Very easy not pushy. Also they will work with you on the prices of there vehicles. Tony was my salesman and he did a fantastic job. 5 star More

The sales people worked as a team. Tim keeps them organized for the buyer to make the purchase simple. Justin could explain product. The F&I guy, apologies for forgetting his name; cro Tim keeps them organized for the buyer to make the purchase simple. Justin could explain product. The F&I guy, apologies for forgetting his name; crossed the t’s and dotted the i’s. Our new AMG is everything they said it was going to be. Great Job! More

Johnny A and Mike M made getting a new car so easy and stress free. They helped me find the perfect vehicle within my budget and I couldn’t be happier. I love my new 2023 Honda HR-V! I thoroughly apprecia stress free. They helped me find the perfect vehicle within my budget and I couldn’t be happier. I love my new 2023 Honda HR-V! I thoroughly appreciate this team and won’t go anywhere else for my vehicles!! I highly recommend this dealership! More

John Azpuru And his team were great. They listen to what I needed. Very helpful and went out of their way to accommodate me. I highly recommend John A. and his team. Thank you They listen to what I needed. Very helpful and went out of their way to accommodate me. I highly recommend John A. and his team. Thank you More

Super easy to work with and made the car buying process a breeze! Chris Loch, John A, Devan Glenn and Luke Mitchell are the best guys Ive ever worked with! Bought a New 2023 HR-V! And am in love!! Cant wait breeze! Chris Loch, John A, Devan Glenn and Luke Mitchell are the best guys Ive ever worked with! Bought a New 2023 HR-V! And am in love!! Cant wait to get my next one from these guys! More

Started my New Car search and as Customer id reach out to several Mercedes Benz Dealer in the area to get pricing on GLE 350. Well the Manager ( Tim Hayes) I reach out to Pretty much told me to F*xx Off an several Mercedes Benz Dealer in the area to get pricing on GLE 350. Well the Manager ( Tim Hayes) I reach out to Pretty much told me to F*xx Off and that my email was disrespectful ( See attached Email). That not a way to treat a perspective Customer. Id stay away from this dealer ship, cant imagen how they treat you once they have you walk into there Dealership. More

John A and Chris made the entire experience easy and comfortable. Very professional and I highly recommend their work and effort! comfortable. Very professional and I highly recommend their work and effort! More

Thanks to Dan the general manager for a good experience with my first Honda purchase. with my first Honda purchase. More

Mike M, Chris L, and Jim took awesome care of me to get my 2022 Honda Passport Trailsport! my 2022 Honda Passport Trailsport! More