Napleton AutoWerks of Loves Park

Working with Justin Reid was a pleasant experience.He Working with Justin Reid was a pleasant experience. He was very helpful, really understood the build tool from Mercedes Benz and explained all the s Working with Justin Reid was a pleasant experience. He was very helpful, really understood the build tool from Mercedes Benz and explained all the scenarios while picking options. Excellent customer service via quick call backs and returning emails. Call ahead and make an appointment to be sure to get him. More

I recently leased my 4th Honda CR-V from Napleton AutoWerks of Loves Park. Mike Massaro has been my salesman for 3 of the 4. Mike has made these transactions seamless and stress-free. He knows the AutoWerks of Loves Park. Mike Massaro has been my salesman for 3 of the 4. Mike has made these transactions seamless and stress-free. He knows the vehicles and he understands the needs of his customers. I met John Azpuro, Sales Manager, for the first time. He took the time to meet me and to make sure that everything was to my satisfaction. Napleton has been excellent at making the customer feel valued. More

I purchased a new Honda Passport from Mike Massaro at the Napleton Dealership in Rockford. Mike has a thorough knowledge of Honda vehicles as well as technological expertise. No question was too small to ans Napleton Dealership in Rockford. Mike has a thorough knowledge of Honda vehicles as well as technological expertise. No question was too small to answer. I found Mike to be most pleasant, professional and easy to work with. He make my buying experience easy and fun! Nothing but sheer excellence. 5 plus stars. More

I had a great experience working with Mike Massaro, purchased Honda 2020. Mike is enthusiastic and knows a lot about cars!! Napleton made the process easier than what we had experienced in past purchas purchased Honda 2020. Mike is enthusiastic and knows a lot about cars!! Napleton made the process easier than what we had experienced in past purchases. More

I couldn't be happier!!! A friend of mine recommended Mike Massuro and Napleton Honda for my car replacement due to an auto accident. Mike was very knowledgeable and steered me in a direction based off o Mike Massuro and Napleton Honda for my car replacement due to an auto accident. Mike was very knowledgeable and steered me in a direction based off of my conversation with him about my driving habits and my wants/needs for extras. I went in there with a mindset of what I wanted and came out with something totally different based off of his expertise. He didn't talk me into anything...he gave me facts and let me make my own decision. i cannot say enough great things about him and Napleton AutoWerks! Give it a try!!! Debbie Davidson More

Alex has been wonderful! We re very happy sharp kind knowledgeable he certainly knows how to multitask to keep everyone happy ! Always willing to answer any questions knowledgeable he certainly knows how to multitask to keep everyone happy ! Always willing to answer any questions More

I can not express enough to the public to NOT VISIT THIS DEALERSHIP!! I can’t even give them a star! Awful people, rude & pushy. They screwed me big time! Take your business elsewhere! These people only car DEALERSHIP!! I can’t even give them a star! Awful people, rude & pushy. They screwed me big time! Take your business elsewhere! These people only care about making a sale & could care less about the person. Please give your money to a dealership who appreciates your business not NAPLETON AUTOWERKS OF ROCKFORD/LOVES PARK!! More

This is our second lease with Michael and I can't imagine doing business with anyone else. He was thorough is providing us with with information relevant information. He asked me what color I wanted and we doing business with anyone else. He was thorough is providing us with with information relevant information. He asked me what color I wanted and we were on a roll. He did a rundown of all the features, set up our phones, set up our preferences regarding drivers 1 and 2 and the proper settings. All we had to do was drive out of the dealership. I love this car. More

Great experience working with Mike Massaro in our purchase of our 2020 Odyssey. Mike got us started in our search as we narrowed it down from a SUV to a minivan. When we switched our search from us purchase of our 2020 Odyssey. Mike got us started in our search as we narrowed it down from a SUV to a minivan. When we switched our search from used to new we came back to Mike because of his knowledge and enthusiasm for the Honda Product. Napleton made the process easier than what we had experienced in past purchases. More

We just purchased our 4th Honda from Napleton’s Honda in Rockford and couldn’t be more pleased. We always appreciate how well we are taken care of and how professional everyone at the dealership is. Mike Ma Rockford and couldn’t be more pleased. We always appreciate how well we are taken care of and how professional everyone at the dealership is. Mike Massaro is a great salesman to deal with and we find his expertise second to none. More