Napleton AutoWerks of Loves Park
Loves Park, IL
Filter Reviews by Keyword
By Type
Showing 760 reviews
We purchased a 2020 Honda CRV on Monday Jan. 11th at Napleton's Honda in Loves Park. Mike Massaro did a fabulous job of helping us work thru the options available to us so that we could make a definite Napleton's Honda in Loves Park. Mike Massaro did a fabulous job of helping us work thru the options available to us so that we could make a definite choice. Once the vehicle was chosen, he was very knowledgeable of the different purchase options available to us. When we had those decisions made, Larry Hansen was very well prepared and knowledgeable in all the additional coverage items available, and was very well prepared to help us close the deal. After all that was done, Mike went with us to the car for a very thorough orientation session to make sure we understood all the safety features and optional controls, taking time to be sure all our questions were answered. On a scale of 1 to 10 with 10 being the best, The Napleton's Honda Team rated an 11. Thank you Tim and Barb McLaughlin More
This was our first visit to Napleton Audi or to any luxury dealership for that matter. We have always had VW's. We met Justin and he was very helpful, and really knew his product. I had a million quest luxury dealership for that matter. We have always had VW's. We met Justin and he was very helpful, and really knew his product. I had a million questions and he easily was able to answer them all. He made everything very easy and was never pressuring. It was one of the best car buying experiences I've had. I highly recommend him and Napleton Audi. More
Had an excellent experience with Mike Massaro and John Aspuru. They took care of all my car buying needs. I would not hesitate to contact them as needed. Aspuru. They took care of all my car buying needs. I would not hesitate to contact them as needed. More
We had a great visit! I would definitely recommend Mike Massaro. He came highly recommended by Brenda Eddinger. Thanks so much for all your help! Massaro. He came highly recommended by Brenda Eddinger. Thanks so much for all your help! More
Mike Massaro at Napleton Honda was awesome. He spent lots of time with us, answered all our questions, and helped us get into the car we needed. of time with us, answered all our questions, and helped us get into the car we needed. More
Alex is an excellent sales person thank you for all of your help getting my car refinance and for getting the feature I wanted added to my car your help getting my car refinance and for getting the feature I wanted added to my car More
This is the 6th car we have purchased from Napleton Honda. This time as with all others, we have been 100 percent satisfied with our experience with Mike and the team at Napleton. Honda. This time as with all others, we have been 100 percent satisfied with our experience with Mike and the team at Napleton. More
I just leased my second Audi from Napleton Auto Group in Loves Park. Luis Pena has been my salesman for all three cars I have acquired Napleton. He is a real pleasure to work with and always makes the exper Loves Park. Luis Pena has been my salesman for all three cars I have acquired Napleton. He is a real pleasure to work with and always makes the experience hassle free. Luis has excellent knowledge of the vehicles and always has the answer for any questions l have. He has definitely made me a customer for life and I look forward to purchasing my next vehicle from him. Dan Blascoe More
Great service, good price, loving our CR V so far. They dealt with us remotely and delivered our car, which was a great convenience. Alex was very helpful explaining the features. dealt with us remotely and delivered our car, which was a great convenience. Alex was very helpful explaining the features. More