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Naples Mazda - Service Center

Naples, FL

4.5
950 Reviews

950 Reviews of Naples Mazda - Service Center

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October 20, 2024

Frank was the epitome of professionalism and friendliness. He took excellent care of me and I appreciated it immensely. He went over and above his responsibilities. More

by Theresa Rainey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in the service department
October 20, 2024

Friendly service did only what was necessary, advisor was very helpful and work was done relatively quickly. More

by LISTIGOVERSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Roger and Raquel are absolutely amazing and helpful. They provide excellent customer service and are reliable. More

by JCASTE2343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Excellent costumer service by Frank, he make it happen, I’m very happy with he’s coworker service team , I recommend it More

by josuecookie100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
October 18, 2024

Very organized and cleanly. All the employees are kind and friendly I couldn’t be happier More

by JAGER.VARTANIAN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Medallia
October 18, 2024

It took 45 minutes to drop off my car, and 50. Minutes just to pick up my car. The loaner car was dirty . More

by noemail_4407961888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla
October 16, 2024

I was greeted and assisted by the young lady, she provided excellent service. Thank you to the technician/mechanic as well. More

by DanP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

very efficient and friendly staff, quick analysis about the sluggish start up on my car More

by noelmccreery
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Service associate provided a loaner. Was so great for my business that I did not have to wait. He was also very informative throughout. Thank you! More

by newlie30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name
October 10, 2024

Had a problem, called the dealer and got a very knowledgeable gentleman who immediately knew what the problem was. We were facing a hurricane so time was of the essence. They got us in right away, More

by LISANGELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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