Naples Mazda - Service Center

It was just what I hoped it would be I can’t say much more nor will I more nor will I More

The AI scheduling needs a little work but Hess got me fixed up and filled in AIs gap fixed up and filled in AIs gap More

Excellent Service from the very beginning. I was in and out within an hour and felt like I got all my answers and my car was serviced. Thank you. I was in and out within an hour and felt like I got all my answers and my car was serviced. Thank you. More

Very Friendly & knowledgeable. Very helpful in printing out my warranty information. Looking forward to my next visit! Very helpful in printing out my warranty information. Looking forward to my next visit! More

Very organized and clean place, the staff there is always helpful and kind to customers. Service appointments are also quick helpful and kind to customers. Service appointments are also quick More

Please to do business with them. I never felt any pressure to act immediately. My salesman has been extremely helpful. I never felt any pressure to act immediately. My salesman has been extremely helpful. More

Having a scheduled appointment, they made me wait 3 hours for an oil change, it was a very long wait. for an oil change, it was a very long wait. More

The experience was good and had some problems with expectations that were remedied promptly. Everyone was professional and responsive. expectations that were remedied promptly. Everyone was professional and responsive. More

Manager didn't care. Was told service would be 1 hour they took car 2 hours later. Wanted estimate was told it would cost $200. Defective screen which was documented a Was told service would be 1 hour they took car 2 hours later. Wanted estimate was told it would cost $200. Defective screen which was documented all over internet callously dismissed. Recalled up to 2016 not 2017. No apologies. Navigation system wouldn't load when car picked up took awhile until they disconnected/ reconnected battery. Again no apology. Will never go to again More

I had a 12 PM appointment for an oil change and tire rotation. It took close to 3 hours to do this. That is unacceptable. I feel my time is too important. I will not be returning. rotation. It took close to 3 hours to do this. That is unacceptable. I feel my time is too important. I will not be returning. More