Naples Mazda - Service Center

Poor service! Both from service and sales department! Bought my car there, took six hours, had oil change took 4 hours! Both from service and sales department! Bought my car there, took six hours, had oil change took 4 hours! More

I needed an oil change and could get an appointment very quickly. I was satisfied with the job. The only minor issue is that I had to wait longer than expected because a new oil filter needed to be ordered. quickly. I was satisfied with the job. The only minor issue is that I had to wait longer than expected because a new oil filter needed to be ordered. More

Mr. Hess was very professional and helpful. Car was ready sooner than expected which is always a plus. sooner than expected which is always a plus. More

I had AAA tow in my car mid afternoon on 12/10/24 because it wouldn’t start. The towing man told me the battery was bad, surprising as battery was only a year old. Cody Singletary, your service writer, it wouldn’t start. The towing man told me the battery was bad, surprising as battery was only a year old. Cody Singletary, your service writer, took care of replacement under warranty and since my car was due for general oil change maintenance which I had prepaid under contract that was also completed. Cody was very helpful and efficient and even washed my car. What started out an upsetting day for me ended up being great and I got on my way before rush hour traffic. More

Scott, John, and Phil were great and made the buying process easy. Phil went out of his way to help when it took HOURS to get into the finance office. Just purchased the vehicle, so we haven't had the process easy. Phil went out of his way to help when it took HOURS to get into the finance office. Just purchased the vehicle, so we haven't had the opportunity to take it into service yet. More

Service people pleasant but when I called to see if my car was done I had a hard time getting a person on the phone car was done I had a hard time getting a person on the phone More

Victor was my sales man and he was very professional, kind and helpful. Definitely recommend him! kind and helpful. Definitely recommend him! More

Dealership is awful and tried to rip us off when buying a car. We walked out, did not buy the car and will never buy another Mazda. Service center is ok. I need to switch to an independent mechanic. car. We walked out, did not buy the car and will never buy another Mazda. Service center is ok. I need to switch to an independent mechanic. More

Easy to make and secure a service appointment . The time to complete the service almost always is faster than expected. Comfortable wait area with complimentary snacks and drinks. The time to complete the service almost always is faster than expected. Comfortable wait area with complimentary snacks and drinks. More

Cody was wonderful. He explained all the services I needed. Him and Justin were very helpful in setting up my payment plan. He explained all the services I needed. Him and Justin were very helpful in setting up my payment plan. More