Naples Mazda - Service Center

Great people, great service, especially from Rachal, Justin, Maria and Ryan. They made everything convenient and easy. Justin, Maria and Ryan. They made everything convenient and easy. More

Waited for 3 hours and had to check with the staff about the progress of my maintenance - only oil change was performed for 3 hours even though I have specified brake pad change as well. the progress of my maintenance - only oil change was performed for 3 hours even though I have specified brake pad change as well. More

My only issue was I had. 9:15 appointment and I waited for the car. It didn't move or was looked at it for almost one hour. People who pulled in behind me seemed to betaken a 9:15 appointment and I waited for the car. It didn't move or was looked at it for almost one hour. People who pulled in behind me seemed to betaken ahead of me. More

Good however they couldn't fix the head unit and no support from Mazda, sad to say. Disappointed with Mazda lack of support. support from Mazda, sad to say. Disappointed with Mazda lack of support. More

Waited more than 3 hours for a punctured tire fix and open recall update. No loaner car offered. open recall update. No loaner car offered. More

María was amazing! Great service as always. Very welcoming, professional and friendly staff. Highly Recommended. Great service as always. Very welcoming, professional and friendly staff. Highly Recommended. More

Friendly, professional, great communication, and always a pleasure. I will continue to have my car serviced there as long as Roger & Raquel work there. pleasure. I will continue to have my car serviced there as long as Roger & Raquel work there. More

María was amazing! Great service as always. Very welcoming, professional and friendly staff. Highly Recommended. Great service as always. Very welcoming, professional and friendly staff. Highly Recommended. More

Complete lack of communication Dropped car @ 900 never heard a word till I called @ 130 still not looked at Called @ 245!for update told AREONNA busy would call back never heard Finally got ahold of her w heard a word till I called @ 130 still not looked at Called @ 245!for update told AREONNA busy would call back never heard Finally got ahold of her would call me at 330 with update never heard went to dealership at 430 quote AREONNA says Just about to call you. Tech pulled up with car @ 445 . Terrible lack of communication an all day Car sat for 5.5 hrs w/ o getting looked at Absolutely worst experience at Naples Mazda More

Gave my wife her car back with the tire light on. We didn't bring it there with the light on and it didn't have a tire issue before you serviced it We didn't bring it there with the light on and it didn't have a tire issue before you serviced it More