Naples Mazda - Service Center

Service was in no way acceptable! Have tried several times to reach out to explain but have had no response. Very, very disappointed!☹️ Have tried several times to reach out to explain but have had no response. Very, very disappointed!☹️ More

I brought my car in for an oil change and tire rotation. Unfortunately, the splash guard was not secured properly and was scraping under my car. So I had to take time off from work to bring it back the next Unfortunately, the splash guard was not secured properly and was scraping under my car. So I had to take time off from work to bring it back the next day to get that fixed. More

The most hassle free experience i have ever had at a dealership service center, thank you Roger! dealership service center, thank you Roger! More

It was very good. Was able to get in and have a loaner while the work was being performed Was able to get in and have a loaner while the work was being performed More

Great experience done in a timely manner They changed my oil and rotatated tires very quickly, and I just dropped in without an appointment oil and rotatated tires very quickly, and I just dropped in without an appointment More

Booking appointment online was easy and when I got to the dealership service was prompt. dealership service was prompt. More

Danniela Alvez and Andrea Tercero 655 provide excellent customer service. Always going above and beyond within communication and meeting deadlines in the service area. They show great leadership skills a customer service. Always going above and beyond within communication and meeting deadlines in the service area. They show great leadership skills along with always communicating the next step to the car service in terms that I would understand either I work in a dealership or not. My questions and concerns are always answered ahead of me asking, is they are in my brain :). More

Very knowledgeable and efficient service. No games or gimmicks which I greatly appreciated. Excellent follow up by service manager. Entire service team was friendly and helpful from booking t No games or gimmicks which I greatly appreciated. Excellent follow up by service manager. Entire service team was friendly and helpful from booking the appointment to pickup. More

John Lazor is very professional and helpful. He explains the options so that they are understandable. He explains the options so that they are understandable. More

Roger was very helpful. Gave me some suggestions, but was not pushy about it and my vehicle was serviced as I asked. Gave me some suggestions, but was not pushy about it and my vehicle was serviced as I asked. More