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Naples Mazda - Service Center

Naples, FL

4.5
929 Reviews

929 Reviews of Naples Mazda - Service Center

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April 05, 2024

All the best Service has improved dramatically and Andrea in particular treats customers as she would expect to be treated More

by joebal123
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Andrea Tercero
April 05, 2024

Very attentive n explained problems needed to be fixed. Offered loaner which I accepted. Overall satistfactory More

by Jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmir
April 05, 2024

I recently had my vehicle in for service and I dealt directly with Travis Hines. He was outstanding in every aspect. He communicated with me throughout the entire process. I never once had to call him t More

by Tgriffith1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hines
April 04, 2024

Excellent all around from sales to service to car. Everyone is very helpful. I love the video’s we get while they are servicing our car. More

by dalevalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent is always helpful
April 04, 2024

My wife and I purchased a 2023 Mazda CX-30 at Naples Mazda. We love the car and the dealership was wonderful to deal with (in particular - Marcos Gonzalez, Alex Mistry, John Jones and Andrea Tercero). More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mistry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Tercero, John Jones
April 02, 2024

Excellent customer service and very friendly knowledgeable staff. Will continue to bring my car there for service. More

by maabberger
Recommend Dealer
Yes
Employees Worked With
Dianelis Espin
April 02, 2024

The salesman was very easy to deal with and finance manager was very helpful I was pleased with the sale More

by mdief
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Batson
April 01, 2024

Andrea was very helpful in a difficult situation. Battery issues while on vacation and Andrea was able to get it serviced the same day. More

by JSBERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero
March 31, 2024

The service and the facility are excellent. The repairs were explained clearly and the video demonstration was very helpful. Naples Mazda is a five star dealership.?????????? More

by WIESNEREC
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danniela Alves
March 30, 2024

Very impressed overall. Roger did a super job organizing a custom alignment for my MX5 and I'm a picky customer when it comes to my car. The operation at Naples Mazda is a w More

by taylor23f
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very impressed overall. Roger did a super job organizing a custom alignment for my MX5 and I'm a picky customer when it comes to my car. The operation at Naples Mazda is a well-oiled-machine. -Taylor Ferranti
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