Naples Mazda - Service Center

Daniella very professional, accommodating. Salesperson no longer there but too hurried in explaining computer like operations or detailing car when picked up. Salesperson no longer there but too hurried in explaining computer like operations or detailing car when picked up. More

Everything ran on schedule which is an appreciated. Service was very good. Parking is more than a challenge which creates some issues Service was very good. Parking is more than a challenge which creates some issues More

I purchased my 2015 Miata there. It has only been there for service and repairs because I was so impressed with the job and care. I had a repair there earlier this month which was no It has only been there for service and repairs because I was so impressed with the job and care. I had a repair there earlier this month which was not done well and car was returned to me a mess.I brought it back very displeased. Your new service dept manager Roger took over the care of my car .. the job was redone right and returned to me looking beautiful. He did an awesome job. You have the right man in the right job. Mazda should value this employee Because of this experience I'm still a loyal Naples Mazda customer More

This is my third CX90 SUV that I bought from the dealership and each buying experience was very good dealership and each buying experience was very good More

From the minute I walked into the service department, I was treated like a very valuable customer. Mr Hess let me know what was wrong with my car, explained in easy to understand detail what needed to be was treated like a very valuable customer. Mr Hess let me know what was wrong with my car, explained in easy to understand detail what needed to be done, looked up my extended warranty, which saved me money. Offered to get a part driven over from Ft Myers early, but I don’t end up needing to. Gave me a loaner car had to stay overnight. Can’t over state how they made me feel as if I had just bought the most expensive car on the lot, when I was there for just minor repairs. More

Very professional. Didn't push anything other than what was needed for my concerns. Cost was reasonable. Didn't push anything other than what was needed for my concerns. Cost was reasonable. More

Received superior service on my 2022 Mazda CX-9. I would especially like to commend Andrea Tercero. She is a professional of the highest caliber - personable, knowledgeable and willing to extend her I would especially like to commend Andrea Tercero. She is a professional of the highest caliber - personable, knowledgeable and willing to extend her efforts to make sure I received the best possible service. Kudos to her and Travis Hines for their outstanding service. Their efforts instill a sense of confidence in the quality and expertise of Mazda of Naples service department. Would definitely return. More

Daniel did a great job at check in and kept me up to date. Delivery and pickup was great. date. Delivery and pickup was great. More

Pleasant experienced staff with many years of service like Andrea in service & David & John in sales. They really welcome you back & always ready to help & answer any questions I may have. like Andrea in service & David & John in sales. They really welcome you back & always ready to help & answer any questions I may have. More

It was great, i am not sure if they rotate the tires, because they recommend to replace the front tires, but i prefers to do in other moment. When i got home i noticed that wear tires were still at fron because they recommend to replace the front tires, but i prefers to do in other moment. When i got home i noticed that wear tires were still at front. Thanks. More