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Naples Mazda - Service Center

Naples, FL

4.5
949 Reviews

949 Reviews of Naples Mazda - Service Center

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November 24, 2024

Great experience, will continue to take my vehicles here for service. Always meets or exceeds my needs. More

by mattegna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Great dealership, nice people awesome service, very knowledgeable and helpful. Wash wash my car every time I get service. More

by FINZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Everyone was right on top of all needs. Customer service was handled well with humor and attentiveness. More

by MercedesD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Singletary
November 23, 2024

Service manager always takes care of my auto needs! Thank you very much Roger. I More

by stevenson3_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Very attentive checking and service! Big turn around for this dealership…I would go back… More

by randy_nelz
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

The video you show identifying brake pads and tire depth should be video taped like our Mazda dealer at home. Show us the instrument that measure these. Just talking about it and not showing do a not build More

by Snielsen34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

The only problem was I waited 2 1/2 hours for an oil change. They knew I was waiting!! More

by JOY29MAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danniela Alves
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

My door handle was broken and you fixed it. Roger was very polite and helpful. More

by CaroleYellin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

A little disappointed that an oil change took 1 1/2 hours. Staff was nice. More

by ptscheu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

This was my second time at the mazda dealership and the reason i came back was for theire amazing custumer service in the mecanic department More

by N_I_C_K76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hines