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Naples Mazda - Service Center

Naples, FL

4.5
922 Reviews

922 Reviews of Naples Mazda - Service Center

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November 07, 2024

Great service, wonderful employees, best dealership anywhere that I have ever had the pleasure of partnering with when buying a new vehicle and servicing a vehicle More

by rvingbill63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Check in check out easy. Work done on schedule as promised - kept informed by video. More

by DGIBBONS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

No body will answer the phone at the service desk Had a hard time finding when my car would be ready More

by JAMD4
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danniela Alves
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Everyone was very friendly and helpful, but a 1 1/2-2 hour wait lasted 4 hours. More

by DIANAYODER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Purchased a CX-50 to replace a CX-5 and the process was easy as pie. We were home with our new car 3.5 hours after our appointment. More

by rosemurphy7
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Finance was great
November 04, 2024

Service is great, I like to receive videos of vehicle being serviced, very helpful. Also, you are wonderful at scheduling services quickly. Thank you! More

by CAROLINA.TARABILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know employees by name
November 04, 2024

Polite, professional, service oriented, helpful, in understanding what is being done. Waiting area is clean and convenient. More

by JADISIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Very clean and friendly. Nice waiting room. They rotated my tires and when I left the tire light came on and I had to go back so they could put air in my tires. More

by LFH4777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Areonna W
November 01, 2024

I was left waiting an extra 45 minutes after my car was ready and sittingvin the parking lot More

by EAFLAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown service advisor
November 01, 2024

Areonna and Rob greeted me when I arrived, both were extremely courteous and very helpful getting all the information needed for the service of my vehicle, Jorge was the technician who worked on my c More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Areonna, Rob, Jorge