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Naples Mazda - Service Center

Naples, FL

4.5
997 Reviews

997 Reviews of Naples Mazda - Service Center

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February 03, 2025

Process was easy and they were highly professional. Service mechanic knew exactly what to do. More

by pahearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Took way too long, 2 hours and 45 minutes. Car was parked out in the back lot and no one said it was ready. More

by CHEFLARRY1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danniela Alves
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Christian in service was great! Helpful and personable my with my service and great communication! More

by cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
February 01, 2025

Christian was very professional and courteous. My appointment was related to a recall, so I can’t speak to a full-length service appointment, but i was not kept waiting long and the video inspecti More

by JJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
January 30, 2025

Roger was very efficient and a pleasure to deal with! I will request him in the future! More

by SSMDESIGN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

This is my third time using mazda to get my car serviced and is fantastic More

by N_I_C_K76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

4 hour wait still had to come back. Got charged 400.00 for a wiper repair.no call back from Mazda on car deal they initiated . Won’t buy another Mazda. More

by AWILLIS1442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Danniela Alves
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
2.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

We are new to the service department and we felt right at home. We felt listened to and felt confident in the service that was being delivered, our expectations were exceeded, thank you More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Chris, Phil and Steve could not have been more helpful. They worked with us to help get us into a fantastic car, and were very kind and patient throughout the entire process. Highly recommend Naples Mazda! More

by playerseye1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris from sales, Steve from management
January 27, 2025

Everyone was friendly and they take great care of my CX5. I witnessed first hand how they dealt with a difficult customer, and it was all very professional. More

by NAWA15829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.