Naples Mazda - Service Center

Roger was awesome to work with. He was very patient with me as I looked at all the new Mazda SUV's. I would work with him again and will refer him to friends in the future. He was very patient with me as I looked at all the new Mazda SUV's. I would work with him again and will refer him to friends in the future. More

Very happy and will continue my car care with them, kudos to them Happy Holidays! to them Happy Holidays! More

The buying experience at Naples Mazda was everything I needed! Phil was patient with me and really listened to what I wanted. I would work with him again in a heartbeat! I’m very picky and he helped me fi needed! Phil was patient with me and really listened to what I wanted. I would work with him again in a heartbeat! I’m very picky and he helped me find exactly what I wanted without hesitation. Business Manager Steve was fun to work with and Justin, the service manager for the loaner car, was very helpful. The new vehicle I purchased had to be brought in, so they set me up comfortably in a loaner for a few days and got me in my new ride quickly! I felt supported the entire process…all questions answered, all options considered. Car buying is a big decision and at the end of the day, you have to get what you want and what works for you. Phil made me feel like he was with me and for me the whole journey! More

Prompt service and very informing on progress of maintenance.Roger was very helpfull and courteous. maintenance.Roger was very helpfull and courteous. More

Reps were great but not happy on how long it took to figure out problem. It was a simple software update and it was in 2x and kept my car for a week the first time with no solution. I brought back the figure out problem. It was a simple software update and it was in 2x and kept my car for a week the first time with no solution. I brought back the following Monday when the clock was not working again to show them. 2 days later they realized it was software. Why did they not think of that?? More

I really enjoyed my first service visit to Naples Mazda. I truly felt welcomed when I walked into the service department. I truly felt welcomed when I walked into the service department. More

Cody was fantastic! ! So knowledgeable and friendly. His service makes me a loyal customer. Thank you! ! So knowledgeable and friendly. His service makes me a loyal customer. Thank you! More

Best service department I have ever been to! Prompt, courteous, super helpful. Could not be happier with the service from Naples Mazda. I will buy another car from them in the future and contin Prompt, courteous, super helpful. Could not be happier with the service from Naples Mazda. I will buy another car from them in the future and continue to use them for service. I recommend them to everyone I know. . More

customer service is terrible took my car for repairs the part i needed was supposed to be here they checked my car in told me it was going to be one and a half hours I waited two hours and nobody to the part i needed was supposed to be here they checked my car in told me it was going to be one and a half hours I waited two hours and nobody told me anything went to the customer service desk where they informed me that my part had not been shipped. so after taking the day off work and waiting at the dealership for three hours nothing got done great job NAPLES MAZDA More

My customer rep was awesome! Great service and information on what was needed and what could wait. Great service and information on what was needed and what could wait. More