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Naples Mazda - Service Center

Naples, FL

4.5
1,137 Reviews

1,137 Reviews of Naples Mazda - Service Center

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June 11, 2025

They made me wait a long period without any realistic communication about timing. Promises were broken. Brand new car full of food crumbs. More

by joewest
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher DeLuca
June 11, 2025

Very professional. My sales person Phil was top notch. Mazda got me in a better lease than any other! More

by willzpi
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Average service. Usually, it takes 2 to 3 hours for a service. If you stay at the dealer store, you have minimal snacks and coffee. The main concern is always the cos More

by thinlinegroup.llc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Very pleased with the service received on our 2022 Nissan Altima, we had an appointment and within an hour or town the car was ready for pick up. Sent a nice video and detailed information regarding what was More

by abailey10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariano Garcia
June 08, 2025

Maria was very helpful and informative on the upcoming repairs. Thank you Naples Mazda for keeping my car going! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, Roger
June 07, 2025

Answered questions. Good follow up from service manager. Liked the video recap. Friendly and respectful More

by Hoffink
Recommend Dealer
Yes
Employees Worked With
Marino
June 06, 2025

Didn’t give up in looking for the dimming mirror for my car and ordered it for installation. Good work. More

by Avphome
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Everyone had been very nice to me , and John was fast to do all the paperwork . Even if I wanted a gray color he really wanted me to see the deep crystal blue . And that is what I have and I love it . More

by SYLVIEMBOIVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

it’s always a pleasant experience to bring my car to Naples Mazda. Mariano was excellent and provided very good customer service. The service Director Justin is always here to greet you with a smile. More

by mrstevembarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariano
June 05, 2025

Mariano Garcia was great. I didn’t have an appointment and he scheduled me right away. More

by MOOREGRETCHENM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariano Garcia