Naples INFINITI
Naples, FL
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836 Reviews of Naples INFINITI
I have leased several vehicles from Naples Infiniti and the customer service, management and overall experience has been 5 Star!! Huge thank you to Antoine for delivering on all of our needs, the customer service, management and overall experience has been 5 Star!! Huge thank you to Antoine for delivering on all of our needs, More
I have had an Infinity for over 15 years and I’ve had it serviced at this dealership the whole time. Although I’ve had many service advisors, the most recent one was Dylan Jones. I worked with him for sever serviced at this dealership the whole time. Although I’ve had many service advisors, the most recent one was Dylan Jones. I worked with him for several years and he is the best service advisor I’ve ever worked with. He is extremely professional and listens to my needs, which are pretty specific given I have disability issues. He has since been promoted to the sales department and I am working with him there to find a new car. In my opinion he is the best kind of sales person. Having worked as a service advisor I know he is extremely knowledgeable about The things that would be important to someone purchasing a car. Most sales people don’t really know The detailed mechanics of a car but in Dylan‘s case his technical knowledge is far superior to any other sales person I’ve ever worked with. He can answer any question about a car and not have to refer to someone in service about technical issues. He knows my specific needs and he personally test drives every car I am interested in to make sure it will meet those needs.He is an incredible listener and wants nothing more than to have a Satisfied customer. He is available anytime 24/7 if I have questions or concerns. One time when I was driving my current car I had some problems and had to pull off to the side of the road. It was a Sunday and I called him on his cell and he picked up immediately.I told him what the problem was and he was able to get me back home safely until the service department could check it out. I can’t imagine anyone else doing that for a customer. I can’t think of going anywhere else or working with anyone else than Dylan at Infinity! More
Antoine, Cullen, and Scott have created a dealership where customers are not just buyers but valued partners in their car-buying journey. Naples Infiniti is not just a place to purchase a vehicle; it's where customers are not just buyers but valued partners in their car-buying journey. Naples Infiniti is not just a place to purchase a vehicle; it's an experience of trust, expertise, and excellence. If you're in the market for an Infiniti or any other vehicle, you won't find a better dealership than Naples Infiniti, thanks to these outstanding individuals. More
My experience at the Naples INFINITI dealership was amazing. I highly recommend Antoine in Sales – he was great to work with. It was a pleasant experience, without any pressure. amazing. I highly recommend Antoine in Sales – he was great to work with. It was a pleasant experience, without any pressure. More
I have always enjoyed coming into Naples Infiniti. Every staff member is so friendly and professional. I can’t imagine buying my cars without John Lawson! Every staff member is so friendly and professional. I can’t imagine buying my cars without John Lawson! More
I worked with Dylan during the process of replacing my previous lease. I love Infiniti products and Dylan made the process of trading into my new QX60, seamless and transparent. I would recommend seeing D previous lease. I love Infiniti products and Dylan made the process of trading into my new QX60, seamless and transparent. I would recommend seeing Dylan for any of your car shopping needs. The entire staff from sales to service, know how to treat their customers. Will 100% be back for my next lease! More
John and Infinity were outstanding to work with! !!! I was greeted with very friendly positive faces willing to help me with my service needs. They worked at helping me determine my service needs and !!! I was greeted with very friendly positive faces willing to help me with my service needs. They worked at helping me determine my service needs and kept me informed through the process. John worked with me from beginning to end every time!!!! Very professional dealership and sales personnel who work at keeping your best interest in mind. I would trust Infinity and John with all my family and friends. More
John was amazing! He made the process of buying our QX60 so easy! He treated us like royalty! We could not recommend this dealership and john more! He made the process of buying our QX60 so easy! He treated us like royalty! We could not recommend this dealership and john more! More






