Naples Chrysler Dodge Jeep Ram - Service Center

Kelli was amazing, very helpful. The tech sent videos of the work completed. Kelli kept us updated on progress. A great experience The tech sent videos of the work completed. Kelli kept us updated on progress. A great experience More

Good experience with Jonathan. In and out with regular updates. Couldn't ask for more. In and out with regular updates. Couldn't ask for more. More

I like to stop by whenever I have a question, I try to contact Laura Velasquez. He is very friendly and helpful every time. Great to have knowledge people like that in the Service Département. contact Laura Velasquez. He is very friendly and helpful every time. Great to have knowledge people like that in the Service Département. More

Handled my needs quickly and efficiently- appreciated the can do attitude of the staff at Naple CDJR can do attitude of the staff at Naple CDJR More

Bought a used 2023 Ram 1500 with 5300 miles took delivery in May of 2024. Radio issues freezing restarting back up camera frozen all other features are accessed through screen can’t be accessed. First I was in May of 2024. Radio issues freezing restarting back up camera frozen all other features are accessed through screen can’t be accessed. First I was told it was a software update a month later no update and we will order a new radio. Radio on order almost 4 months and it’s on intergalactic back order. Get the same runaround every time I stop in and ask about the parts. I believe the salesman knew about the radio issues and did not disclose the back ordered issues. I probably would not have bought the vehicle had I known the whole story. Now it’s dropped in service advisors lap and he has to come up with something when I stop by. I like the truck but I’m considering trading it off. International vehicle manufacturer and they can’t get parts. I’m just about done. More

Job done well and quickly Work on car completed Car clean Electric charged Polite respectful processional Easy to get loaner and return Enjoyed working with Wyatt clean Electric charged Polite respectful processional Easy to get loaner and return Enjoyed working with Wyatt More

Excelente trabajo gracias . Puntuales y trabajo muy bueno . Lo recomendaría con mis amigos . Muchas gracias Puntuales y trabajo muy bueno . Lo recomendaría con mis amigos . Muchas gracias More

No issues with my service. It was a great experience. My service advisor was great and very communicative. It was a great experience. My service advisor was great and very communicative. More

I have great relationship with the Service Team at Naples Chrysler Dodge Jeep. Chrysler has been very slow with a warranty replacement part but my service writer provided me an option to get the part expedit Chrysler Dodge Jeep. Chrysler has been very slow with a warranty replacement part but my service writer provided me an option to get the part expedited which worked. More

They are very professional and take their relationship with their customers very seriously. Great customer service. with their customers very seriously. Great customer service. More