Salvatore Capodicci

Sales dept was better to work with than the service dept. I was not going to leave a response based on my service experience. I told the dealership that I wouldn’t leave a bad response but they continually p I was not going to leave a response based on my service experience. I told the dealership that I wouldn’t leave a bad response but they continually pushed. I then received an email asking why I wouldn’t leave a 10 response and to please email either of two people at the dealership why. I emailed both, I also told them one of the issues is not fixed. This email went to them over a week ago and still no response More

by GREGGRIMAUDO Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience—the staff made it VERY easy for me to drive away in a new [used] vehicle. I have already recommended this dealer to friends. Thank you! drive away in a new [used] vehicle. I have already recommended this dealer to friends. Thank you! More

by christineelzinga Verified Customer Verified Customer

Helpful 0

Report | Print

Payton was an exceptional sales person. We never once felt like he was trying sell us a car, but rather find the perfect car for us. I wish more salespeople in the industry were like him! H We never once felt like he was trying sell us a car, but rather find the perfect car for us. I wish more salespeople in the industry were like him! He got to know us and really took the time to look for our perfect Jeep. And he did!!! We love love love our Jeep. some thing to think about: Our love of the Jeep is thanks to the car company, our loyalty to Naples Dodge is because of Payton. Let Payton know that we are already receiving our ducks!! I also do not want to neglect the whole team at Naples Dodge every person we met fostered a great buying experience. Your team is truly unique and should be praised. Thanks to the internet, people can buy cars anywhere. It’s the experience that you provided that makes you in a class by yourself. We had just come from the Audi dealership the day before purchasing our Willy and all I felt like was they cared about selling…not me. Needless to say we did not buy from them. Sal also helped our financing process painless. He really found the right options and solutions for us. Keep up the good work team Naples Dodge! More

by Rusti.Ferejian Verified Customer Verified Customer

Helpful 0

Report | Print

Payton found us the perfect vehicle. He was attentive to our preferences and price range. We love our Jeep! He was attentive to our preferences and price range. We love our Jeep! More

Helpful 0

Report | Print

Poor customer service and it took 2. 5 hours to change the oil and rotate the tires. never coming back. 5 hours to change the oil and rotate the tires. never coming back. More

by terry.neal469 Verified Customer Verified Customer

Helpful 0

Report | Print

Worst car buying experience ever! ! They dont have a clue! over a week and a half and about 100 phone calls just to get paperwork showing my trade in. Now I cannot get a hold of anyone ! They dont have a clue! over a week and a half and about 100 phone calls just to get paperwork showing my trade in. Now I cannot get a hold of anyone that can put me in touch with a bank that they finance car with!! I am told it's with M&T bank yet they say they dont have a clue who we are!! This is nuts! Cant call Morgan Auto Group corporate to file a complaint because you cant find a number and no one will give it to you! Guessing that's because they would have way too many complaints getting called in!! I am just floored at what a disaster this is and that I cannot get anyone to speak to the knows what the heck is going on!! how do you run a dealership like this. STAY AWAY FIND ANOTHER DEALER THAT CARES ABOUT THIER CUSTOMERS!! WARNING! WARNING! WARNING! DONT DO BUSINESS WITH THESE PEOPLE!! More

Helpful 0

Report | Print

My experience was great. Very friendly, helpful, knowledgeable.. I really enjoyed the rental car to drive around! Very friendly, helpful, knowledgeable.. I really enjoyed the rental car to drive around! More

by paradisepropertynaples Verified Customer Verified Customer

Helpful 0

Report | Print

Kelli is awesome but your prices are beyond the pale. I was pleased with her performance I was pleased with her performance More

by rivy Verified Customer Verified Customer

Helpful 0

Report | Print

Great purchasing experience from a great staff, they made it easy and very welcoming. I will be back. it easy and very welcoming. I will be back. More

by rdiaz14 Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership was great I have owned jeeps and this was the best experience I have had with dealership would definitely recommend the best experience I have had with dealership would definitely recommend More

by anneboston Verified Customer Verified Customer

Helpful 0

Report | Print