Nalley Toyota of Union City

This is a great dealership very friendly and treated me as family and not a number Thanks to Chris I now own a Great Toyota Camry. as family and not a number Thanks to Chris I now own a Great Toyota Camry. More

I would recommend friends and family to purchase their vehicles from Chris Howard. This is my second vehicle I purchased from Toyota of Union City and this was by far the best experience. Him and the GM vehicles from Chris Howard. This is my second vehicle I purchased from Toyota of Union City and this was by far the best experience. Him and the GM went above and beyond to find the exact vehicle I wanted. They even gave me a vehicle to drive until they found my vehicle. Chris is very knowledgeable about the vehicles and does a complete breakdown on how everything works. I will definitely be back to purchase my third vehicle in the future. More

We contacted the dealership after searching on-line for the car we were interested in purchasing. We were contacted immediately by the salesman who asked that we come in for a test drive and apply for the the car we were interested in purchasing. We were contacted immediately by the salesman who asked that we come in for a test drive and apply for the financing we wanted. The experience was quick and professional. Even though they didn't have the vehicle we wanted onsite, they proceeded to search and locate the vehicle at another dealership and had it transferred. We arrived for pick up, after asking that some options be added, went thought the paper signing process and were off in our new vehicle. We appreciated the salesman following up with us afterwards to assure that we are pleased with our new car. It was an overall delightful experience, which sometimes car buying is not. We will definitely be revisiting this dealership to service our new vehicle and for any additional car needs in the future. Alan and Jannie More

Went on True Car had many offers from the dealers in our area. Toyota of Union City offered more options than any other dealer for the same make and model. Mr. Thompson follow up his price quote with a pho area. Toyota of Union City offered more options than any other dealer for the same make and model. Mr. Thompson follow up his price quote with a phone call. He was very professional and friendly. There was no pressure. But my husband and I had already decided to give Toyota of Union City a chance. We had our own loan and could go anywhere. We went to Toyota of Union City and had to look no further. We walk out of Toyota of Union City with more truck than we ever dream of with a price we could afford to pay. Everyone from the young lady who gave us chocolate candies and went over the maintenance package with us, to the finance person with the nice bowtie (very well dressed) was friendly and professional. But our salesman was the top, soft spoken, friendly, professional. He listened to what we could and could not do and him and his team in the back room lol made it work. We got more than we wanted and did not over pay for it. More

Will never buy a car from there again.... Sent a Will never buy a car from there again.... Sent a friend there to buy a car went 2 days later and bought a car my friend got the referral fee off of Will never buy a car from there again.... Sent a friend there to buy a car went 2 days later and bought a car my friend got the referral fee off of me but I never got my referral fee from sending my friend Thank you for all the lies Michael Cruz More

The wait in lobbies are a minimum of 3 hrs. They never answer phone call pages. They never return calls. And if u buy a used "as is" will be there only response if something is wrong with it. answer phone call pages. They never return calls. And if u buy a used "as is" will be there only response if something is wrong with it. More

I recently purchased my 2007 Yukon from Toyota of Union City and I was very happy with the personal attention I received. I got a much better deal than I expected since I dont have the best credit. I was City and I was very happy with the personal attention I received. I got a much better deal than I expected since I dont have the best credit. I was treated like a VIP and I am very happy with my vehicle. I would like to thank everyone that was so attentive and made it a painless process. The new showroom looks fabulous. Keep us the great work guys. More

All information not disclosed at signing and therefore car had to be returned 3 weeks later without deposit being returned. Small discrepancy which should have been discussed at signing was omitted, resu car had to be returned 3 weeks later without deposit being returned. Small discrepancy which should have been discussed at signing was omitted, resulting in me not getting the car and losing my deposit. More

I had inquired about a used totoya that was listed on their web site. I was told by email that the car was available and also spoke with a saleslady the next day named Jessica and she said the car was av their web site. I was told by email that the car was available and also spoke with a saleslady the next day named Jessica and she said the car was available. I drove 35 miles to see and drive the car. First had to fill out 6 references and she wanted me to fill out a credie app but I told her that I was not going to fill out a credit app unless I liked the car. To make a long story short I never even saw the car. She kept making excuses about the keys being locked up somewhere and she brouhgt a another car for me to drive that I had not even asked her about! I drove the car to satisfy her but told her I wasn't interested in it. At first she said the car was being detailed for me to drive then said the keys were not available. I left and went and bought a car from another dealer the same day. They lost a sale but guess it doesn't matter to them!! More

Went to purchase a used car. Rush process by sales, provided wrong warrenty info..they tried to cheat me out of 6k on my trade. They overpriced the vehicle I was looking at by 5k. I spent 5 hours there provided wrong warrenty info..they tried to cheat me out of 6k on my trade. They overpriced the vehicle I was looking at by 5k. I spent 5 hours there and purchased a vehicle once we reached reasonable terms (stupid decision by me). The vehicle was to have a couple scratches fixed but after 2 weeks and several visits they ha e yet to get the scratched car done (luckily I got it in writing)..so they offered to pay me a months loan payment but when I went to get the check they did not have it (surprise)..this dealership is a train wreck! I was dumb enough to purchase (or desperate) and got suckered! Please save yourself the regret of spending your money..Im stuck with the mess and a big loan on a car I don't even have.. Your choice More