Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Nalley Toyota of Union City

Union City, GA

Overview
Reviews
4.6
899 Reviews
Call Dealership (678) 216-0296

4115 Jonesboro Rd

Union City, GA

30291

Directions

By Type

Showing 899 reviews

September 04, 2026

Chan was very patient and helpful explaining all the features of the vehicle. Easy transaction. More

by Lollisge
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chan
Print
September 04, 2026

I had a great experience working with Stacey Lowery at Toyota of Union City! She made trading in my vehicle completely painless and easy. The entire process was smooth, straightforward, and much quicker t More

by FeeMichelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Lowerly
Print
September 01, 2026

Sales Manager Robert Anderson and salesman Tim Ellis did great job making purchase smooth after earlier salesman Barry showed no interest in selling a car to us. Barry would not return my phone calls and al More

by Schaft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Ellis 5 stars, Robert Anderson 5 stars, Barry (never gave last name) 1 star.
Print
August 08, 2026

Thank you for making this a quick and surprisingly painless auto purchase through a friendly and knowledgeable salesman More

by joyvel74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Smith
Print
Aug 11, 2026 -

Nalley Toyota of Union City responded

joyvel74, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

July 03, 2026

A great sale team very helpful they walk you through all of the details thanks More

by jimmystone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashean, Jeff Davenport, Kenneice Wilson
Print
Jul 08, 2026 -

Nalley Toyota of Union City responded

Hi, thanks so much for rating us so high! Be safe on the road!

Jul 09, 2026 -

Nalley Toyota of Union City responded

jimmystone, thank you again for taking the time to let us know how we did!

June 12, 2026

AJ was great! He helped us through the whole process! 10 out of 10 service! More

by elizabeth c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Agustine “AJ” Jimenez
Print
Jun 13, 2026 -

Nalley Toyota of Union City responded

We always appreciate positive reviews! Thank you, and happy motoring!

June 08, 2026

The service was very good l purchase a car in the matter of hours in April. It June now and I haven’t received my registration or tag. I’m a retired Army veteran and 100% disable. My question is why haven’t More

by nelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacy
Print
Jun 08, 2026 -

nelson responded

It’s been two months and I haven’t received my registration or tag.

Jun 12, 2026 -

Nalley Toyota of Union City responded

Hi Nelson, thank you for your review and for your kind comments about your purchase experience. We're sorry to hear that you have not yet received your registration and tag and understand how frustrating that must be, especially after waiting two months. We would appreciate the opportunity to look into this for you and provide an update. Please contact me directly at your convenience so we can assist. Bruce Benn, General Manager Nalley Toyota Union City 678-216-0141

June 01, 2026

My sales consultant rocket very nice very understanding not pushy very educated on the product. I definitely would recommend. More

by Drstevenweaver85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocket
Print
Jun 03, 2026 -

Nalley Toyota of Union City responded

Drstevenweaver85, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 26, 2026

Staff was welcoming, knowledgeable and moved the process along well. Staff kept in touch through text before and after the purchase. I will recommend the dealership. More

by Soul Child
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas "Big Deals" Brown, Andrew Williamson, Kenneice Wilson, Tiffany Williams
Print
May 28, 2026 -

Nalley Toyota of Union City responded

Hi, thank you for taking the time to rate us! You really made our day today.

May 11, 2026

The seller is very friendly, the price is very reasonable to buy but the man in financing office is so mean , not nice with customer, he tried to add $1000 more into OTD price More

by tungly99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Samuel
Print
May 21, 2026 -

Nalley Toyota of Union City responded

Thank you for sharing your feedback. We’re glad to hear Samuel provided a friendly experience and that you found our pricing reasonable. However, we’re disappointed to learn about your interaction in the finance office and understand your frustration regarding the pricing concerns you mentioned. Transparency and respectful customer service are very important to us. We would appreciate the opportunity to discuss this further and better understand your experience. Please feel free to contact me directly. Bruce Benn, General Manager Nalley Toyota Union City 678-216-0141

1
2
...
90